Hollywood Casino Tunica/1st Jackpot Casino Tunica
1st Jackpot Casino Tunica, Jackpot Blvd, Tunica Resorts, MS, USA
Daily Responsibilities:
Ensures interactions with internal and external guests following the guidelines of the Red Carpet Customer Service Program.
Issues comps in accordance with Hollywood Casino Tunica comping policies.
Processes cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, traveler’s checks, exchange currency and processing cash advances).
Consistently demonstrate knowledge of and compliance with Title 31 regulations.
Enrolls patrons into Players Club; issue patrons Players Club cards; maintain accurate player tracking information; and assist the Marketing Department with all casino promotions.
Answers phone calls professionally and pleasantly.
Cash customer checks and establish information accounts for guests to speed up further check cashing.
Cash and sell chips. Redeem players' winnings for cash.
Process credit/debit card cash advance checks....