Bon Appétit Management Co.
San Francisco, CA 94158, USA
Summary: Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times. Essential Duties and Responsibilities:
Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules.
Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items.
Uses established ticket collection procedures during service. Responsible for records from area worked during service periods.
Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures.
Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards.
Operates and maintains kitchen equipment as instructed.
Assists in production planning, record keeping and reporting as required.
Assists in the ordering and receiving of all food and supplies as required.
Reports needed maintenance, faulty equipment or accidents to the supervisor immediately.
Attends in-service and safety meetings.
Maintains good working relationships with coworkers, customers, administrators and managers.
Performs job safely while maintaining a clean, safe work environment.
Performs other duties as assigned.
Minimum experience or requirements:
Requirement : Prior cooking experience is preferred.
Jul 19, 2019
Part time
Summary: Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times. Essential Duties and Responsibilities:
Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules.
Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items.
Uses established ticket collection procedures during service. Responsible for records from area worked during service periods.
Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures.
Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards.
Operates and maintains kitchen equipment as instructed.
Assists in production planning, record keeping and reporting as required.
Assists in the ordering and receiving of all food and supplies as required.
Reports needed maintenance, faulty equipment or accidents to the supervisor immediately.
Attends in-service and safety meetings.
Maintains good working relationships with coworkers, customers, administrators and managers.
Performs job safely while maintaining a clean, safe work environment.
Performs other duties as assigned.
Minimum experience or requirements:
Requirement : Prior cooking experience is preferred.
Bon Appétit Management Co.
San Francisco, CA 94158, USA
Summary: Performs cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts and completing cash reports. May also perform general food service work. Maintains sanitation standards in the preparation, service and dining room facilities. Essential Duties and Responsibilities:
Performs sales transactions in a timely fashion.
Enters all sales into the cash register to ensure purchases are accurately recorded.
Makes change, accepts declining balance cards and other acceptable forms of payment; issues receipts to customers.
Follows standard procedures for issuing cash refunds.
Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards.
Observes customer purchases in the cafe line and differentiates between standard portions.
Replenishes condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Keeps pastry case stocked.
Ensures compliance with company service standards and inventory and cash control procedures.
Ensures compliance with all sanitation, ServSafe and safety requirements.
Performs other duties as assigned.
Minimum experience or requirements:
Requirement : Prior cash handling experience is preferred.
Jul 19, 2019
Part time
Summary: Performs cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts and completing cash reports. May also perform general food service work. Maintains sanitation standards in the preparation, service and dining room facilities. Essential Duties and Responsibilities:
Performs sales transactions in a timely fashion.
Enters all sales into the cash register to ensure purchases are accurately recorded.
Makes change, accepts declining balance cards and other acceptable forms of payment; issues receipts to customers.
Follows standard procedures for issuing cash refunds.
Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards.
Observes customer purchases in the cafe line and differentiates between standard portions.
Replenishes condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Keeps pastry case stocked.
Ensures compliance with company service standards and inventory and cash control procedures.
Ensures compliance with all sanitation, ServSafe and safety requirements.
Performs other duties as assigned.
Minimum experience or requirements:
Requirement : Prior cash handling experience is preferred.
The Behavior Technician position is the perfect fit for a Teacher, Paraprofessional, Caregiver, or Healthcare Professional looking for an exciting part-time career opportunity. This position is also a great fit for candidates with experience or interest in working with children with special needs or autism. Current Behavioral Interventionists, ABA Therapists or ABA Technicians are encouraged to apply.
Positions are available on a part-time basis with the possibility of moving from part-time to full-time (32 hr/wk). Full-time technicians may be eligible for benefits including medical, dental, vision and life.
Behavior Technicians, under the supervision of a clinician, use Applied Behavior Analysis (ABA) Therapy to encourage positive behaviors and discourage negative behaviors, as well as to improve a variety of skills for children with Autism Spectrum Disorder. The child’s progress is then tracked and measured. ABA therapy is also used to increase language, communication skills, attention, focus, social skills, memory, and academics. ABA techniques focus on positive reinforcement; when a positive behavior is followed by something that is valued to the child, such as “a reward”, that behavior is more likely to occur in the future.
ABA Behavior Technician Responsibilities:
Behavioral Technician will work mostly in the home (with a potential of working in a nearby clinic center) with children on the Autism Spectrum to provide ABA therapy.
Responsible for recording and collecting data on an iPad on the progress and abilities of the child.
Behavior Technician will be supervised/trained weekly by a Behavior Consultant (BC) and must be ready to provide feedback to the BC on current progress and implement programs and recommendations given by the BC.
Application Requirements:
Must have a minimum of a High School Diploma.
Must be able to communicate expressively and receptively in order to follow through with individualized behavior plan, emergency procedures, and report on activities.
Must be a creative, hard-working, dependable individual with a passion and positive upbeat attitude for helping children and adolescents.
Must have proof of reliable transportation, driver’s license, and valid car insurance.
Need to be at least 18 years of age and able to pass a criminal and background check.
Pre-Hire Requirements:
If selected for this position you will need to complete our Pre-hire Behavioral Technician Onboarding
Program. The requirements of this onboarding program include:
CPR Certification. Certification and/or classes must be done in a live or hybrid course (not online course).
First Aid Certification. Certification and/or classes must be done in a live, hybrid or online course.
Must submit negative Tuberculosis (TB) test results.
Must complete approximately 40 hours of pre-hire certification modules provided free of charge. This requires internet access and computer.
Day of Hire Requirement:
Must complete a paid in-person capstone training.
Post Hire Requirement:
Must attend any county specific trainings as required.
Physical Requirements:
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Employee must be able to lift 50 lbs. occasionally.
Required to perform activities that entail: fine motor skills, kneeling, sitting on floor level, standing, and running.
This job description is used as a guide only and not inclusive of responsibilities and job duties.
About Centria Healthcare:
Founded in 2009 and headquartered in Farmington Hills, Michigan, Centria's flagship service is Applied Behavior Analysis Therapy (ABA), which assists children and young adults on the autism spectrum. This exciting program is helping children reach their goals and dreams through positive reinforcement and continual support.
All applicants receive consideration of employment without regard to race, color, creed, religion, age, sex, national origin, ancestry, disability, veteran status, size, height, weight, marital status, family status, gender identity or expression, affectional or sexual orientation, genetic information, or any other legally protected status.
Minimum experience or requirements:
No experience necessary - Training will be provided
Jul 17, 2019
Full time
The Behavior Technician position is the perfect fit for a Teacher, Paraprofessional, Caregiver, or Healthcare Professional looking for an exciting part-time career opportunity. This position is also a great fit for candidates with experience or interest in working with children with special needs or autism. Current Behavioral Interventionists, ABA Therapists or ABA Technicians are encouraged to apply.
Positions are available on a part-time basis with the possibility of moving from part-time to full-time (32 hr/wk). Full-time technicians may be eligible for benefits including medical, dental, vision and life.
Behavior Technicians, under the supervision of a clinician, use Applied Behavior Analysis (ABA) Therapy to encourage positive behaviors and discourage negative behaviors, as well as to improve a variety of skills for children with Autism Spectrum Disorder. The child’s progress is then tracked and measured. ABA therapy is also used to increase language, communication skills, attention, focus, social skills, memory, and academics. ABA techniques focus on positive reinforcement; when a positive behavior is followed by something that is valued to the child, such as “a reward”, that behavior is more likely to occur in the future.
ABA Behavior Technician Responsibilities:
Behavioral Technician will work mostly in the home (with a potential of working in a nearby clinic center) with children on the Autism Spectrum to provide ABA therapy.
Responsible for recording and collecting data on an iPad on the progress and abilities of the child.
Behavior Technician will be supervised/trained weekly by a Behavior Consultant (BC) and must be ready to provide feedback to the BC on current progress and implement programs and recommendations given by the BC.
Application Requirements:
Must have a minimum of a High School Diploma.
Must be able to communicate expressively and receptively in order to follow through with individualized behavior plan, emergency procedures, and report on activities.
Must be a creative, hard-working, dependable individual with a passion and positive upbeat attitude for helping children and adolescents.
Must have proof of reliable transportation, driver’s license, and valid car insurance.
Need to be at least 18 years of age and able to pass a criminal and background check.
Pre-Hire Requirements:
If selected for this position you will need to complete our Pre-hire Behavioral Technician Onboarding
Program. The requirements of this onboarding program include:
CPR Certification. Certification and/or classes must be done in a live or hybrid course (not online course).
First Aid Certification. Certification and/or classes must be done in a live, hybrid or online course.
Must submit negative Tuberculosis (TB) test results.
Must complete approximately 40 hours of pre-hire certification modules provided free of charge. This requires internet access and computer.
Day of Hire Requirement:
Must complete a paid in-person capstone training.
Post Hire Requirement:
Must attend any county specific trainings as required.
Physical Requirements:
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Employee must be able to lift 50 lbs. occasionally.
Required to perform activities that entail: fine motor skills, kneeling, sitting on floor level, standing, and running.
This job description is used as a guide only and not inclusive of responsibilities and job duties.
About Centria Healthcare:
Founded in 2009 and headquartered in Farmington Hills, Michigan, Centria's flagship service is Applied Behavior Analysis Therapy (ABA), which assists children and young adults on the autism spectrum. This exciting program is helping children reach their goals and dreams through positive reinforcement and continual support.
All applicants receive consideration of employment without regard to race, color, creed, religion, age, sex, national origin, ancestry, disability, veteran status, size, height, weight, marital status, family status, gender identity or expression, affectional or sexual orientation, genetic information, or any other legally protected status.
Minimum experience or requirements:
No experience necessary - Training will be provided
Automotive Sales / Sales Associate
Job Description
Car Pros Automotive Group – a leader in automotive sales is looking for qualified people to join our team!! If you are looking for a career that will allow you the opportunity to create results and accomplish goals, take action, connect with people, and persuade with confidence then let's put your career in the fast lane... We offer unlimited earning potential, with an extremely generous compensation program in addition to industry leading benefits package. JOB RESPONSIBILITIES
Sell and deliver new vehicles to customers.
Ensure the customer understands the vehicle's operating features, warranty, and paperwork
Prospect on a day-to-day basis by phone, mail, and in person - maintain a prospect development system
Maintain a follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Know and understand the dealerships inventory
Attend sales meetings and training sessions
Job Requirements
Ability to provide excellent customer service
Professional Appearance
Demonstrated communication and interpersonal skills
Organization and follow up skills
Prior Customer Service or Sales a plus but not required
Must have a valid WA State Driver’s license
COMPENSATION
At Car Pros you'll find unlimited income potential, paid time off, training, 401(k) program, health benefits, employee vehicle purchase program and fantastic advancement opportunities.
Company Overview
Car Pros Automotive Car Pros is a family owned and operated company, and is the premier dealer of new Kia, Hyundai and Volkswagen vehicles in Washington and California. Our current dealerships are: Car Pros Kia of Tacoma, Washington; Car Pros Hyundai of Seattle, Washington and Car Pros Renton Kia. The Car Pros Foundation supports humanitarian, health, and educational causes in Western Washington.
Minimum experience or requirements:
Job Requirements
Ability to provide excellent customer service
Professional Appearance
Demonstrated communication and interpersonal skills
Organization and follow up skills
Prior Customer Service or Sales a plus but not required
Must have a valid WA State Driver’s license
Jul 17, 2019
Full time
Automotive Sales / Sales Associate
Job Description
Car Pros Automotive Group – a leader in automotive sales is looking for qualified people to join our team!! If you are looking for a career that will allow you the opportunity to create results and accomplish goals, take action, connect with people, and persuade with confidence then let's put your career in the fast lane... We offer unlimited earning potential, with an extremely generous compensation program in addition to industry leading benefits package. JOB RESPONSIBILITIES
Sell and deliver new vehicles to customers.
Ensure the customer understands the vehicle's operating features, warranty, and paperwork
Prospect on a day-to-day basis by phone, mail, and in person - maintain a prospect development system
Maintain a follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Know and understand the dealerships inventory
Attend sales meetings and training sessions
Job Requirements
Ability to provide excellent customer service
Professional Appearance
Demonstrated communication and interpersonal skills
Organization and follow up skills
Prior Customer Service or Sales a plus but not required
Must have a valid WA State Driver’s license
COMPENSATION
At Car Pros you'll find unlimited income potential, paid time off, training, 401(k) program, health benefits, employee vehicle purchase program and fantastic advancement opportunities.
Company Overview
Car Pros Automotive Car Pros is a family owned and operated company, and is the premier dealer of new Kia, Hyundai and Volkswagen vehicles in Washington and California. Our current dealerships are: Car Pros Kia of Tacoma, Washington; Car Pros Hyundai of Seattle, Washington and Car Pros Renton Kia. The Car Pros Foundation supports humanitarian, health, and educational causes in Western Washington.
Minimum experience or requirements:
Job Requirements
Ability to provide excellent customer service
Professional Appearance
Demonstrated communication and interpersonal skills
Organization and follow up skills
Prior Customer Service or Sales a plus but not required
Must have a valid WA State Driver’s license
CUSTOMER SERVICE / PRODUCT SPECIALIST POSITION OVERVIEW
As a Customer Service / Product Specialist, you will represent the Car Pros Brands. The Primary role of the Customer Service / Product Specialist is to work with customer's who visit the store directly, taking them through the initial buying process to the final sale. The Customer Service / Product Specialist builds a portfolio of customers utilizing the customer management database to manage their customer's buying experience and for future repeat business. This is NOT a commission-based position. REQUIREMENTS
The ideal candidate prior retail experience, customer service, call center, or business development experience, a positive attitude, a confident and outgoing personality, a professional appearance, excellent communication skills, and the ability to deliver world class customer service.
All interviews are confidential • Drug Free work environment • Valid WA Driver's License • Car Pros participates in E-Verify WHY SHOULD I COME WORK FOR CAR PROS If you want to work for a car dealer that has a strong moral compass and treats all of its associates with respect, you will be offered the following:
Affordable Medical, Dental, Vision, Disability, Accident and Voluntary Life • Paid Holidays • Paid Personal Days • 401K Plan with Employer Match • Employee Discounts on Automobile, Parts and Service
Employee Assistance Program
Join Car Pros and accelerate as far and fast as your talent and our support can take you!
Minimum experience or requirements:
REQUIREMENTS
The ideal candidate prior retail experience, customer service, call center, or business development experience, a positive attitude, a confident and outgoing personality, a professional appearance, excellent communication skills, and the ability to deliver world class customer service.
Jul 17, 2019
Full time
CUSTOMER SERVICE / PRODUCT SPECIALIST POSITION OVERVIEW
As a Customer Service / Product Specialist, you will represent the Car Pros Brands. The Primary role of the Customer Service / Product Specialist is to work with customer's who visit the store directly, taking them through the initial buying process to the final sale. The Customer Service / Product Specialist builds a portfolio of customers utilizing the customer management database to manage their customer's buying experience and for future repeat business. This is NOT a commission-based position. REQUIREMENTS
The ideal candidate prior retail experience, customer service, call center, or business development experience, a positive attitude, a confident and outgoing personality, a professional appearance, excellent communication skills, and the ability to deliver world class customer service.
All interviews are confidential • Drug Free work environment • Valid WA Driver's License • Car Pros participates in E-Verify WHY SHOULD I COME WORK FOR CAR PROS If you want to work for a car dealer that has a strong moral compass and treats all of its associates with respect, you will be offered the following:
Affordable Medical, Dental, Vision, Disability, Accident and Voluntary Life • Paid Holidays • Paid Personal Days • 401K Plan with Employer Match • Employee Discounts on Automobile, Parts and Service
Employee Assistance Program
Join Car Pros and accelerate as far and fast as your talent and our support can take you!
Minimum experience or requirements:
REQUIREMENTS
The ideal candidate prior retail experience, customer service, call center, or business development experience, a positive attitude, a confident and outgoing personality, a professional appearance, excellent communication skills, and the ability to deliver world class customer service.
Active Listener. Problem Solver. Caring Nature. It's what connects us… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Customer Service Representative with TTEC in Greeley, Colorado.
About TTEC:
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
Life at TTEC:
As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading…
As a TTEC Customer Experience Champion, You'll Enjoy:
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
$13 per hour plus bonuses
And yes...all the benefits that you'd expect
What You'll be Doing:
You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.
On a typical day, you'll:
Accept calls from customers
Effectively resolve issues or concerns
Gather information from the customer to make appropriate recommendations for new products and services
Deliver amazing customer service
Minimum experience or requirements: No PDF*
Why You? What You Bring:
Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well?
Computer savvy
High school graduate or equivalent
Competency using MS Windows
6 months of customer service and sales experience
Apply Today: We encourage you to visit us at 2400 W 29 th Street, Greeley, CO 80634, Mondays through Fridays, call 970.347.2959 or apply online today:
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse:
We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers welcome here:
Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in retail, restaurant or hospitality, we believe you have the skills it takes to join our sales and customer service teams.
For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Jul 16, 2019
Full time
Active Listener. Problem Solver. Caring Nature. It's what connects us… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Customer Service Representative with TTEC in Greeley, Colorado.
About TTEC:
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
Life at TTEC:
As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading…
As a TTEC Customer Experience Champion, You'll Enjoy:
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
$13 per hour plus bonuses
And yes...all the benefits that you'd expect
What You'll be Doing:
You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.
On a typical day, you'll:
Accept calls from customers
Effectively resolve issues or concerns
Gather information from the customer to make appropriate recommendations for new products and services
Deliver amazing customer service
Minimum experience or requirements: No PDF*
Why You? What You Bring:
Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well?
Computer savvy
High school graduate or equivalent
Competency using MS Windows
6 months of customer service and sales experience
Apply Today: We encourage you to visit us at 2400 W 29 th Street, Greeley, CO 80634, Mondays through Fridays, call 970.347.2959 or apply online today:
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse:
We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers welcome here:
Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in retail, restaurant or hospitality, we believe you have the skills it takes to join our sales and customer service teams.
For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Be appreciated for the knowledge and experience you have gained in the insurance industry. Veterans, active-duty Guard and Reserve, and military spouses are highly encouraged to apply. As a TTEC Property & Casualty Licensed Agent for one of the world’s most respected and trusted brands, you’ll be taking inbound calls and other member inquiries for one of the most highly-respected providers in the nation.
You will identify customers' insurance needs, recommends packages of coverage tailored toward the members, sell the benefits of becoming a member and close the sale in a relaxed, no-pressure environment.
What you’ll experience in this career:
Take inbound calls to qualify members for auto and renter’s insurance
Ability to understand the members’ life events that may offer sales cues for additional opportunities to meet the member’s needs and facility the member’s financial security
Cross sell insurance products, identify sales leads, and follow up with outbound calls to finalize a sale
Follow all appropriate guidelines for the career, state, and company
No cold calling
Minimum experience or requirements: No PDF*
Experience you’ll need or want to be successful:
Active Property and Casualty license; must remain compliant with licensing requirements
High school diploma or equivalent
Ability to work in a fast-paced and changing environment
Ability to be empathetic, positive and upbeat in written and verbal communications
Aptitude for multitasking in a Windows operating system computer environment
Our customer experience champions like you receive:
Competitive guaranteed hourly wage ($17.50/hour after training with amazing opportunities for growth)
Company-paid CEUs and licensing renewal fees
Monthly performance-based bonuses
Paid training
Continuing education
Career advancement opportunities
Employee Rewards and Discounts
And much, much more!
For more information on the TTEC experience, visit www.ttecjobs.com #ExperienceTTEC throughout social media to experience the global conversation for yourself.
Jul 16, 2019
Full time
Be appreciated for the knowledge and experience you have gained in the insurance industry. Veterans, active-duty Guard and Reserve, and military spouses are highly encouraged to apply. As a TTEC Property & Casualty Licensed Agent for one of the world’s most respected and trusted brands, you’ll be taking inbound calls and other member inquiries for one of the most highly-respected providers in the nation.
You will identify customers' insurance needs, recommends packages of coverage tailored toward the members, sell the benefits of becoming a member and close the sale in a relaxed, no-pressure environment.
What you’ll experience in this career:
Take inbound calls to qualify members for auto and renter’s insurance
Ability to understand the members’ life events that may offer sales cues for additional opportunities to meet the member’s needs and facility the member’s financial security
Cross sell insurance products, identify sales leads, and follow up with outbound calls to finalize a sale
Follow all appropriate guidelines for the career, state, and company
No cold calling
Minimum experience or requirements: No PDF*
Experience you’ll need or want to be successful:
Active Property and Casualty license; must remain compliant with licensing requirements
High school diploma or equivalent
Ability to work in a fast-paced and changing environment
Ability to be empathetic, positive and upbeat in written and verbal communications
Aptitude for multitasking in a Windows operating system computer environment
Our customer experience champions like you receive:
Competitive guaranteed hourly wage ($17.50/hour after training with amazing opportunities for growth)
Company-paid CEUs and licensing renewal fees
Monthly performance-based bonuses
Paid training
Continuing education
Career advancement opportunities
Employee Rewards and Discounts
And much, much more!
For more information on the TTEC experience, visit www.ttecjobs.com #ExperienceTTEC throughout social media to experience the global conversation for yourself.
Do you love helping others find their inner kid? Do you like to make people happy? At Diamond Resorts, it's how we make magic, and it's exactly what you'll be doing as part of our Field Package Sales team!
What’s your pleasure? https://vimeo.com/239029226
Diamond Celebrities! https://vimeo.com/266779934
With an instrumental, first-impression role on the Diamond Field Package Sales Team, you will have the opportunity to help others make happy memories on their next Diamond vacation. You'll create one-on-one connections with customers to learn their sense of adventure and relaxation. You will develop your interpersonal skills, sales skills, and feel a huge sense of accomplishment when your skills combine with your enthusiasm to reach personal and team sales goals!
Previous sales experience is nice to have, but is not required to begin a career in sales at Diamond Resorts!
For additional details, please see our official job posting here: https://diamond.taleo.net/careersection/ex/jobdetail.ftl?job=ATL00001B&lang=en
Diamond Resorts™ is an equal opportunity employer.
Minimum experience or requirements:
ESSENTIAL JOB FUNCTIONS
Responsible for the set up and breakdown of all booth equipment.
Maintains a working knowledge of Company programs, systems, services, and resorts.
Develops, implements, and rotates promotional concepts to meet or exceed production goals.
Adheres to Company approved script.
Fully comprehensive on obtaining lead generations.
Meets and exceeds production standards for lead generations and sales goals.
Targets demographic locations and events that result in lead and Bounce Back sales.
Uses innovative and proper techniques and/or protocol in brand design.
Completes all required Company trainings and compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
EDUCATION
High School Diploma or equivalent.
Jul 16, 2019
Full time
Do you love helping others find their inner kid? Do you like to make people happy? At Diamond Resorts, it's how we make magic, and it's exactly what you'll be doing as part of our Field Package Sales team!
What’s your pleasure? https://vimeo.com/239029226
Diamond Celebrities! https://vimeo.com/266779934
With an instrumental, first-impression role on the Diamond Field Package Sales Team, you will have the opportunity to help others make happy memories on their next Diamond vacation. You'll create one-on-one connections with customers to learn their sense of adventure and relaxation. You will develop your interpersonal skills, sales skills, and feel a huge sense of accomplishment when your skills combine with your enthusiasm to reach personal and team sales goals!
Previous sales experience is nice to have, but is not required to begin a career in sales at Diamond Resorts!
For additional details, please see our official job posting here: https://diamond.taleo.net/careersection/ex/jobdetail.ftl?job=ATL00001B&lang=en
Diamond Resorts™ is an equal opportunity employer.
Minimum experience or requirements:
ESSENTIAL JOB FUNCTIONS
Responsible for the set up and breakdown of all booth equipment.
Maintains a working knowledge of Company programs, systems, services, and resorts.
Develops, implements, and rotates promotional concepts to meet or exceed production goals.
Adheres to Company approved script.
Fully comprehensive on obtaining lead generations.
Meets and exceeds production standards for lead generations and sales goals.
Targets demographic locations and events that result in lead and Bounce Back sales.
Uses innovative and proper techniques and/or protocol in brand design.
Completes all required Company trainings and compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
EDUCATION
High School Diploma or equivalent.
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operate the front desk according to standard operating procedures and with exceptional guest service.
Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.
Check registration (folio) cards for completeness, accuracy, and legibility.
Maintain accurate cash sheet. Responsible for cash drawer balancing.
Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting.
Know emergency procedures and how to respond.
Never say a guest’s room number out loud.
Be knowledgeable of hotel promotions.
Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms.
Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is.
Complete daily reports, audits correspondences etc. as required by your shift.
Keep lobby and office area clean at all times,
Set wake-up calls as dictated by your shift.
Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day.
Take and confirm credit cards for validity and acceptability.
Lock and secure area if leaving the front desk, even if it is for a moment!
Create incident reports for guest injuries / issues when required.
Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner.
Take and record reservations with accuracy. Confirm as requested.
Resolve guest complaints.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
Asks for and offers help when needed.
Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.
EDUCATION AND EXPERIENCE REQUIREMENTS :
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple
Ability to speak English fluently.
Ability to interpret and perform basic computer and POS system functions.
WORK ENVIRONMENT:
The work environment normally entails the following:
Indoor work environment
May be exposed to and use of cleaning chemicals throughout the shift
Minimal to moderate noise levels consistent with hotel environment
Top of Form
PHYSICAL DEMANDS :
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes.
Position is expected to:
Stand more than 2/3 of the time
Walk less than 1/3 of the time
Sit less than 1/3 of the time
Lift up to 15 lbs
Push / pull up to 10 pounds
Jul 16, 2019
Full time
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operate the front desk according to standard operating procedures and with exceptional guest service.
Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.
Check registration (folio) cards for completeness, accuracy, and legibility.
Maintain accurate cash sheet. Responsible for cash drawer balancing.
Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting.
Know emergency procedures and how to respond.
Never say a guest’s room number out loud.
Be knowledgeable of hotel promotions.
Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms.
Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is.
Complete daily reports, audits correspondences etc. as required by your shift.
Keep lobby and office area clean at all times,
Set wake-up calls as dictated by your shift.
Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day.
Take and confirm credit cards for validity and acceptability.
Lock and secure area if leaving the front desk, even if it is for a moment!
Create incident reports for guest injuries / issues when required.
Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner.
Take and record reservations with accuracy. Confirm as requested.
Resolve guest complaints.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
Asks for and offers help when needed.
Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.
EDUCATION AND EXPERIENCE REQUIREMENTS :
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple
Ability to speak English fluently.
Ability to interpret and perform basic computer and POS system functions.
WORK ENVIRONMENT:
The work environment normally entails the following:
Indoor work environment
May be exposed to and use of cleaning chemicals throughout the shift
Minimal to moderate noise levels consistent with hotel environment
Top of Form
PHYSICAL DEMANDS :
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes.
Position is expected to:
Stand more than 2/3 of the time
Walk less than 1/3 of the time
Sit less than 1/3 of the time
Lift up to 15 lbs
Push / pull up to 10 pounds
Our client, a global leader in the gaming industry, is experiencing rapid growth resulting in available opportunities for individuals who are motivated, self directed, willing to work in a fast-paced environment, and provide world class customer service. JOB DUTIES: - Train new retailers onsite and in a training room setting - Troubleshoot problems - Assist with repair and installation of electronic terminals REQUIREMENTS: - HS Diploma/GED - Valid driver's license with 2 yr. clean driving record - Excellent communications and customer service skills - Ability to learn and understand new technologies - Some computer/electronics experience is helpful BENEFITS - 10 paid holidays annually - Paid birthday leave - Earn vacation time immediately upon hire - Medical, dental and life insurance - 40 hours paid sick time annually - 401k with company match
Jul 16, 2019
Full time
Our client, a global leader in the gaming industry, is experiencing rapid growth resulting in available opportunities for individuals who are motivated, self directed, willing to work in a fast-paced environment, and provide world class customer service. JOB DUTIES: - Train new retailers onsite and in a training room setting - Troubleshoot problems - Assist with repair and installation of electronic terminals REQUIREMENTS: - HS Diploma/GED - Valid driver's license with 2 yr. clean driving record - Excellent communications and customer service skills - Ability to learn and understand new technologies - Some computer/electronics experience is helpful BENEFITS - 10 paid holidays annually - Paid birthday leave - Earn vacation time immediately upon hire - Medical, dental and life insurance - 40 hours paid sick time annually - 401k with company match
Our client, a global leader in the gaming industry, is experiencing rapid growth resulting in available opportunities for individuals who are motivated, self directed, willing to work in a fast-paced environment, and provide world class customer service. JOB DUTIES: - Point of contact between the national Dispatch service and local Field Services staff. - Monitor service call activity and equipment performance - Service call follow-up - Other duties as assigned REQUIREMENTS: - HS Diploma/GED - Ability to prioritize multiple projects - Excellent communications and customer service skills - Ability to learn and understand new technologies BENEFITS - 10 paid holidays annually - Paid birthday leave - Earn vacation time immediately upon hire - Medical, dental and life insurance - 40 hours paid sick time annually - 401k with company match
Jul 16, 2019
Full time
Our client, a global leader in the gaming industry, is experiencing rapid growth resulting in available opportunities for individuals who are motivated, self directed, willing to work in a fast-paced environment, and provide world class customer service. JOB DUTIES: - Point of contact between the national Dispatch service and local Field Services staff. - Monitor service call activity and equipment performance - Service call follow-up - Other duties as assigned REQUIREMENTS: - HS Diploma/GED - Ability to prioritize multiple projects - Excellent communications and customer service skills - Ability to learn and understand new technologies BENEFITS - 10 paid holidays annually - Paid birthday leave - Earn vacation time immediately upon hire - Medical, dental and life insurance - 40 hours paid sick time annually - 401k with company match
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operate the front desk according to standard operating procedures and with exceptional guest service.
Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.
Check registration (folio) cards for completeness, accuracy, and legibility.
Maintain accurate cash sheet. Responsible for cash drawer balancing.
Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting.
Know emergency procedures and how to respond.
Never say a guest’s room number out loud.
Be knowledgeable of hotel promotions.
Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms.
Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is.
Complete daily reports, audits correspondences etc. as required by your shift.
Keep lobby and office area clean at all times,
Set wake-up calls as dictated by your shift.
Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day.
Take and confirm credit cards for validity and acceptability.
Lock and secure area if leaving the front desk, even if it is for a moment!
Create incident reports for guest injuries / issues when required.
Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner.
Take and record reservations with accuracy. Confirm as requested.
Resolve guest complaints.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
Asks for and offers help when needed.
Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.
EDUCATION AND EXPERIENCE REQUIREMENTS :
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple
Ability to speak English fluently.
Ability to interpret and perform basic computer and POS system functions.
WORK ENVIRONMENT:
The work environment normally entails the following:
Indoor work environment
May be exposed to and use of cleaning chemicals throughout the shift
Minimal to moderate noise levels consistent with hotel environment
Top of Form
PHYSICAL DEMANDS :
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes.
Position is expected to:
Stand more than 2/3 of the time
Walk less than 1/3 of the time
Sit less than 1/3 of the time
Lift up to 15 lbs
Push / pull up to 10 pounds
Jul 15, 2019
Full time
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operate the front desk according to standard operating procedures and with exceptional guest service.
Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.
Check registration (folio) cards for completeness, accuracy, and legibility.
Maintain accurate cash sheet. Responsible for cash drawer balancing.
Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting.
Know emergency procedures and how to respond.
Never say a guest’s room number out loud.
Be knowledgeable of hotel promotions.
Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms.
Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is.
Complete daily reports, audits correspondences etc. as required by your shift.
Keep lobby and office area clean at all times,
Set wake-up calls as dictated by your shift.
Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day.
Take and confirm credit cards for validity and acceptability.
Lock and secure area if leaving the front desk, even if it is for a moment!
Create incident reports for guest injuries / issues when required.
Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner.
Take and record reservations with accuracy. Confirm as requested.
Resolve guest complaints.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
Asks for and offers help when needed.
Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.
EDUCATION AND EXPERIENCE REQUIREMENTS :
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple
Ability to speak English fluently.
Ability to interpret and perform basic computer and POS system functions.
WORK ENVIRONMENT:
The work environment normally entails the following:
Indoor work environment
May be exposed to and use of cleaning chemicals throughout the shift
Minimal to moderate noise levels consistent with hotel environment
Top of Form
PHYSICAL DEMANDS :
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes.
Position is expected to:
Stand more than 2/3 of the time
Walk less than 1/3 of the time
Sit less than 1/3 of the time
Lift up to 15 lbs
Push / pull up to 10 pounds
Food & Beverage Manager/ Restaurant Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manages all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy & procedure implementation and enforcement and meeting participation and facilitation.
Monitor team member performance by providing supervision, professional development, coaching, evaluations and delivering recognition.
Ensure compliance with health, safety, sanitation and alcohol awareness standards.
Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue.
Ensure associates have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of hotel and local area.
Develop weekly staff work schedule, based on forecasted occupancy while monitoring labor costs in accordance with budget.
Maintains regular attendance and is consistently on time.
Maintains high standards of personal appearance, hygiene and grooming, which include compliance with the dress code.
Performs any other duties as requested by manager.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Equal access to programs, service, and employment is available to all persons. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.
Minimum experience or requirements:
EDUCATION AND EXPERIENCE REQUIREMENTS :
Relevant related experience and/or training; or equivalent combination of education and experience.
QUALIFICATIONS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Ability to interpret and perform basic computer functions. Knowledge of Microsoft Office applications.
Jul 15, 2019
Full time
Food & Beverage Manager/ Restaurant Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manages all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy & procedure implementation and enforcement and meeting participation and facilitation.
Monitor team member performance by providing supervision, professional development, coaching, evaluations and delivering recognition.
Ensure compliance with health, safety, sanitation and alcohol awareness standards.
Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue.
Ensure associates have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of hotel and local area.
Develop weekly staff work schedule, based on forecasted occupancy while monitoring labor costs in accordance with budget.
Maintains regular attendance and is consistently on time.
Maintains high standards of personal appearance, hygiene and grooming, which include compliance with the dress code.
Performs any other duties as requested by manager.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Equal access to programs, service, and employment is available to all persons. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.
Minimum experience or requirements:
EDUCATION AND EXPERIENCE REQUIREMENTS :
Relevant related experience and/or training; or equivalent combination of education and experience.
QUALIFICATIONS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Ability to interpret and perform basic computer functions. Knowledge of Microsoft Office applications.
** Door Knocking/Canvasser **
Now hiring outside appointment setters and Solar closers. Top pay offered to help people save money in the fast-paced solar industry. Responsibilities include: · Generation of new sales leads through Door to Door & Special Events · Scheduling Appointments for outside Sales reps · Data Entry and lead management (by using customer management software) as needed Minimum experience or requirements: Qualifications: · Must have the need, the desire, and ambition to earn $100,000 annually · Ability to knock doors · Highly persuasive, self-disciplined and honest · Able to analyze and be technically sound with numbers and technology · High energy, enthusiasm, and excellent customer service skills · Must be flexible working weekend and evening shifts · Bi-lingual abilities a plus · Must be able to self-generate leads · Canvassing and Field Marketing experience valuable Benefits: · Fun team environment · Daily Cash Spiffs and incentives · Company events and trips · High Commissions and bonuses · Management Opportunities · Weekly Pay *You must be legal to work in the United States
Jul 15, 2019
Full time
** Door Knocking/Canvasser **
Now hiring outside appointment setters and Solar closers. Top pay offered to help people save money in the fast-paced solar industry. Responsibilities include: · Generation of new sales leads through Door to Door & Special Events · Scheduling Appointments for outside Sales reps · Data Entry and lead management (by using customer management software) as needed Minimum experience or requirements: Qualifications: · Must have the need, the desire, and ambition to earn $100,000 annually · Ability to knock doors · Highly persuasive, self-disciplined and honest · Able to analyze and be technically sound with numbers and technology · High energy, enthusiasm, and excellent customer service skills · Must be flexible working weekend and evening shifts · Bi-lingual abilities a plus · Must be able to self-generate leads · Canvassing and Field Marketing experience valuable Benefits: · Fun team environment · Daily Cash Spiffs and incentives · Company events and trips · High Commissions and bonuses · Management Opportunities · Weekly Pay *You must be legal to work in the United States
** Door Knocking/Canvasser **
Now hiring outside appointment setters and Solar closers. Top pay offered to help people save money in the fast-paced solar industry. Responsibilities include: · Generation of new sales leads through Door to Door & Special Events · Scheduling Appointments for outside Sales reps · Data Entry and lead management (by using customer management software) as needed Minimum experience or requirements: Qualifications: · Must have the need, the desire, and ambition to earn $100,000 annually · Ability to knock doors · Highly persuasive, self-disciplined and honest · Able to analyze and be technically sound with numbers and technology · High energy, enthusiasm, and excellent customer service skills · Must be flexible working weekend and evening shifts · Bi-lingual abilities a plus · Must be able to self-generate leads · Canvassing and Field Marketing experience valuable Benefits: · Fun team environment · Daily Cash Spiffs and incentives · Company events and trips · High Commissions and bonuses · Management Opportunities · Weekly Pay *You must be legal to work in the United States
Jul 15, 2019
Full time
** Door Knocking/Canvasser **
Now hiring outside appointment setters and Solar closers. Top pay offered to help people save money in the fast-paced solar industry. Responsibilities include: · Generation of new sales leads through Door to Door & Special Events · Scheduling Appointments for outside Sales reps · Data Entry and lead management (by using customer management software) as needed Minimum experience or requirements: Qualifications: · Must have the need, the desire, and ambition to earn $100,000 annually · Ability to knock doors · Highly persuasive, self-disciplined and honest · Able to analyze and be technically sound with numbers and technology · High energy, enthusiasm, and excellent customer service skills · Must be flexible working weekend and evening shifts · Bi-lingual abilities a plus · Must be able to self-generate leads · Canvassing and Field Marketing experience valuable Benefits: · Fun team environment · Daily Cash Spiffs and incentives · Company events and trips · High Commissions and bonuses · Management Opportunities · Weekly Pay *You must be legal to work in the United States
Basic Function: The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds it’s annual operating plan. Focal points include:
Driving excellence in customer service
Maintaining company standards in product and facility specifications
Supervising food handling procedures and operational processes
Exercising financial control to meet the restaurant profit margin targets
Selecting, training, developing and motivating employees
The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.
Job Specifications:
Customer Satisfaction/Product Quality
Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
Tracks, analyzes and resolves sources of customer complaints.
Ensure that food safety standards are met.
Financial
Develops and drives restaurant annual operating plan.
Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
Develops store CAPEX requests and is the principle interface with all vendors.
Operations
Ensures that facilities and equipment are maintained to Company standards.
Monitors inventory, food preparation and order fulfillment on a daily basis to ensure adherence to company standards
Establishes restaurant speed of service (SOS) targets, monitors performance and resolves bottlenecks to achieve SOS goals.
Oversees development and revision of weekly management and crew schedules.
Human Resources
Directs all restaurant level HR activity including:
Personal accountability for crew hiring decisions
STP planning and execution
Performance management
Compensation
Employee relations issues up to and including termination
Provides hands-on training for management staff in advanced STP modules and develops all Shift Supervisors and Assistant General Managers to assume higher level responsibilities.
Develops and monitors staffing plans and directs crew sourcing activities.
Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations.
Supervisory Dimensions: Team Members.
External contacts: Customers
Internal contacts: Team Members, AGM, Area Coach, Human Resources/Administration
Decision Making Responsibilities: Within Job Description. Direct daily store operations and guide team members
Success Measures/Requested Skills:
Success Measures
Achievement of restaurant annual operating plan
Margin improvement over previous year sales growth
Weekly/Period restaurant performance in sales, labor, ICOS and controllables
PRC results and CHAMPS scores
STP certification levels, crew turnover and staffing levels
Knowledge and Skill Requirements
Delivers Excellence in Customer Service
Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed of service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.
Team Leadership
Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what’s right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.
Business Savvy
Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.
Team Development
Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and “walking the talk”. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.
Restaurant Operations
Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.
Educational Attainment/Experience Requirements
Strong preference for internal promote from AGM position – internal promotes both STP 4 and ServSafe certified.
High school diploma or GED.
Supervisory experience in either a food service or retail environment
Demonstrated ability to maintain financial controls and coach and train hourly employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
Physical Requirements
Sitting – For a few minutes to an hour to perform administrative functions.
Standing – Job duties require employee to stand for entire shift except when performing administrative functions.
Walking – Job requires employee to walk intermittently no further than approximately 50 feet.
Bending/Twisting (Neck) – Employee would bend at the neck for a few seconds to a few minutes at a time, during entire shift.
Bending/Twisting (Waist) – The employee would bend/twist at the waist for a few seconds to a few minutes at a time. This activity was performed when preparing foods, performing clean-up and retrieving items from lower shelves.
Kneeling – The employee would bend/twist at the waist for a few seconds to a few minutes at a time. This activity was performed when preparing foods, performing clean-up and retrieving items from lower shelves.
Squatting – The employee would bend/twist at the waist for a few seconds to a few minutes at a time. This activity was performed when preparing foods, performing clean-up and retrieving items from lower shelves.
Climbing – Occasionally using proper safety equipment.
Crawling – Not a requirement for this position.
Lifting/Carrying
0 to 20 lbs – The employee would lift and carry items weighing up to 10 lbs. for a few seconds to a few minutes at a time. Items include foods, kitchen implements (pots, pans, utensils, food containers) and small boxes of restaurant products.
21 to 50 lbs – The employee would lift and carry food products and small restaurant equipment.
50+ lbs – Occasionally only with the assistance of others and safety equipment.
All lifting must be done using proper lifting techniques and equipment.
Pushing – Occasionally the employee would be required to push equipment/merchandise for a few seconds at a time to a few minutes. The push force of this activity is approximately 5 lbs.
Pulling – Occasionally the employee would be required to pull equipment/merchandise for a few seconds at a time to a few minutes. The push force of this activity is approximately 5 lbs.
Reaching – The employee would extend their arms in front to the sides and above shoulders throughout the workday, while preparing food, performing clean-up and stocking shelves.
Hand Movements
Gripping/Grasping – The employee would perform simple gripping/grasping with both hands for several seconds to several minutes at a time when preparing food, cooking food and performing clean-up.
Fingering – When operating the registers, bump bar, drive-thru headset, safe and alarm pad for several seconds to a few minutes at a time.
Pinching – The employee would be required to use a pinching motion for a few seconds to a few minutes when preparing and wrapping food products.
Squeezing – The employee would squeeze for a few seconds to a few minutes at a time when preparing food and when performing clean-up (wringing out wet towel).
Working Conditions
Work Hours: 3 – 10 hours
Days per Week: 5 days per week
Inside/Outside: 95% inside / 5% outside
Extreme Temperatures: Ambient, near ovens and stoves
Noise Level: Normal
Disclaimer
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
Jul 15, 2019
Full time
Basic Function: The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds it’s annual operating plan. Focal points include:
Driving excellence in customer service
Maintaining company standards in product and facility specifications
Supervising food handling procedures and operational processes
Exercising financial control to meet the restaurant profit margin targets
Selecting, training, developing and motivating employees
The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.
Job Specifications:
Customer Satisfaction/Product Quality
Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
Tracks, analyzes and resolves sources of customer complaints.
Ensure that food safety standards are met.
Financial
Develops and drives restaurant annual operating plan.
Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
Develops store CAPEX requests and is the principle interface with all vendors.
Operations
Ensures that facilities and equipment are maintained to Company standards.
Monitors inventory, food preparation and order fulfillment on a daily basis to ensure adherence to company standards
Establishes restaurant speed of service (SOS) targets, monitors performance and resolves bottlenecks to achieve SOS goals.
Oversees development and revision of weekly management and crew schedules.
Human Resources
Directs all restaurant level HR activity including:
Personal accountability for crew hiring decisions
STP planning and execution
Performance management
Compensation
Employee relations issues up to and including termination
Provides hands-on training for management staff in advanced STP modules and develops all Shift Supervisors and Assistant General Managers to assume higher level responsibilities.
Develops and monitors staffing plans and directs crew sourcing activities.
Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations.
Supervisory Dimensions: Team Members.
External contacts: Customers
Internal contacts: Team Members, AGM, Area Coach, Human Resources/Administration
Decision Making Responsibilities: Within Job Description. Direct daily store operations and guide team members
Success Measures/Requested Skills:
Success Measures
Achievement of restaurant annual operating plan
Margin improvement over previous year sales growth
Weekly/Period restaurant performance in sales, labor, ICOS and controllables
PRC results and CHAMPS scores
STP certification levels, crew turnover and staffing levels
Knowledge and Skill Requirements
Delivers Excellence in Customer Service
Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed of service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.
Team Leadership
Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what’s right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.
Business Savvy
Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.
Team Development
Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and “walking the talk”. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.
Restaurant Operations
Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.
Educational Attainment/Experience Requirements
Strong preference for internal promote from AGM position – internal promotes both STP 4 and ServSafe certified.
High school diploma or GED.
Supervisory experience in either a food service or retail environment
Demonstrated ability to maintain financial controls and coach and train hourly employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
Physical Requirements
Sitting – For a few minutes to an hour to perform administrative functions.
Standing – Job duties require employee to stand for entire shift except when performing administrative functions.
Walking – Job requires employee to walk intermittently no further than approximately 50 feet.
Bending/Twisting (Neck) – Employee would bend at the neck for a few seconds to a few minutes at a time, during entire shift.
Bending/Twisting (Waist) – The employee would bend/twist at the waist for a few seconds to a few minutes at a time. This activity was performed when preparing foods, performing clean-up and retrieving items from lower shelves.
Kneeling – The employee would bend/twist at the waist for a few seconds to a few minutes at a time. This activity was performed when preparing foods, performing clean-up and retrieving items from lower shelves.
Squatting – The employee would bend/twist at the waist for a few seconds to a few minutes at a time. This activity was performed when preparing foods, performing clean-up and retrieving items from lower shelves.
Climbing – Occasionally using proper safety equipment.
Crawling – Not a requirement for this position.
Lifting/Carrying
0 to 20 lbs – The employee would lift and carry items weighing up to 10 lbs. for a few seconds to a few minutes at a time. Items include foods, kitchen implements (pots, pans, utensils, food containers) and small boxes of restaurant products.
21 to 50 lbs – The employee would lift and carry food products and small restaurant equipment.
50+ lbs – Occasionally only with the assistance of others and safety equipment.
All lifting must be done using proper lifting techniques and equipment.
Pushing – Occasionally the employee would be required to push equipment/merchandise for a few seconds at a time to a few minutes. The push force of this activity is approximately 5 lbs.
Pulling – Occasionally the employee would be required to pull equipment/merchandise for a few seconds at a time to a few minutes. The push force of this activity is approximately 5 lbs.
Reaching – The employee would extend their arms in front to the sides and above shoulders throughout the workday, while preparing food, performing clean-up and stocking shelves.
Hand Movements
Gripping/Grasping – The employee would perform simple gripping/grasping with both hands for several seconds to several minutes at a time when preparing food, cooking food and performing clean-up.
Fingering – When operating the registers, bump bar, drive-thru headset, safe and alarm pad for several seconds to a few minutes at a time.
Pinching – The employee would be required to use a pinching motion for a few seconds to a few minutes when preparing and wrapping food products.
Squeezing – The employee would squeeze for a few seconds to a few minutes at a time when preparing food and when performing clean-up (wringing out wet towel).
Working Conditions
Work Hours: 3 – 10 hours
Days per Week: 5 days per week
Inside/Outside: 95% inside / 5% outside
Extreme Temperatures: Ambient, near ovens and stoves
Noise Level: Normal
Disclaimer
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
Basic Function: The Team Member (TM) position is an entry level restaurant position that, through training and development becomes a certified food and/or service champion.
Job Specifications:
Customers
Completes job responsibilities to standard at all times.
Follows the Taco Bell Code of Conduct standards at all times.
Successfully certified as a food and/or service champion.
Maintains a friendly and courteous work environment with fellow employees.
Maintains restaurant sanitation and cleanliness standards at all times.
People
Acts as a role model for new employees by consistently following appearance and procedural standards at all times.
Treats fellow Team Members with dignity and respect.
Responds well to manager’s coaching and support.
Sales
Consistently delivers CHAMPS to guests and follows recommended suggestive selling of drinks policy.
Knows about new products and promotions and serves guests with a sense of urgency.
Profit
Properly executes product preparation, rotation, portioning, cooking and holding time procedures.
Informs management of equipment problems and uses equipment properly.
Regularly follows all safety and cash handling procedures.
Supervisory Dimensions: No direct reports.
External contacts: Customers
Jul 15, 2019
Full time
Basic Function: The Team Member (TM) position is an entry level restaurant position that, through training and development becomes a certified food and/or service champion.
Job Specifications:
Customers
Completes job responsibilities to standard at all times.
Follows the Taco Bell Code of Conduct standards at all times.
Successfully certified as a food and/or service champion.
Maintains a friendly and courteous work environment with fellow employees.
Maintains restaurant sanitation and cleanliness standards at all times.
People
Acts as a role model for new employees by consistently following appearance and procedural standards at all times.
Treats fellow Team Members with dignity and respect.
Responds well to manager’s coaching and support.
Sales
Consistently delivers CHAMPS to guests and follows recommended suggestive selling of drinks policy.
Knows about new products and promotions and serves guests with a sense of urgency.
Profit
Properly executes product preparation, rotation, portioning, cooking and holding time procedures.
Informs management of equipment problems and uses equipment properly.
Regularly follows all safety and cash handling procedures.
Supervisory Dimensions: No direct reports.
External contacts: Customers
Customer Care Representative I – Bilingual (0141904)
Your Talent. Our Vision. At Amerigroup, a proud member of the Anthem, Inc. family of companies focused on serving Medicaid, Medicare and uninsured individuals, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve.
Are you seeking a place to grow in a career? Do you want to make a difference? A Place where continuous learning and performance are rewarded? Start your career as a Customer Care Representative at Anthem.
As a Customer Care Representative you will guide members through their healthcare questions via customer calls and e-mails or help providers with answering questions about member plans.
You will be the one helping them navigate their healthcare needs by explaining their benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate. You will be their guide to a better healthcare experience and ensure that they only need to call once to get the help they need.
Here’s what a typical day may look like:
From the moment you login, you’ll be focused on answering customer calls, demonstrating our values of caring as you proactively work to resolve our members questions and concerns
You’ll strive for first call resolution, working to resolve member issues at the point of contact
You’ll have dual monitors and leverage computer based resources to find answers to customers questions, and help simplify next steps for members without giving them homework
You may reach out to partners in other departments, or to Doctors’ offices to help resolve a customer concern
You’ll support your teammates, flex as business needs require to ensure we are meeting the needs of our customers
At Anthem, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The values we each bring to the table are a part of what makes our company so successful.
If you want to be a part of this exciting team, make a difference in someone’s life every day and help change the healthcare industry, apply today!
Minimum experience or requirements: No PDF*
Qualifications Needed:
No previous healthcare experience is needed, we will set you up for success with extensive work specific training.
Strong work ethic and sense of responsibility for your team mates and our members, demonstrated by the simplest things like being on time and available to meet member’s needs, to being easy to work with and having a positive attitude
A passion for serving others, and willingness to learn the heath-care industry
Great communication and listening skills with the ability to be empathetic and desire to help resolve members questions at the first point of contact
Must exemplify Anthem Values: Accountable, Trustworthy, Caring, Innovate, Easy to Do Business With
Ability to work 10:30 am CT to 7 pm CT Monday - Friday.
Bilingual Spanish/English speaking Required.
What Does Anthem Have to Offer You?
Competitive Compensation
Quarterly incentive bonus plan based on performance.
Annual increases based on performance.
Opportunities for overtime.
Special recognition awards
Opportunities for growth and promotion
Potential for promotion within 9 months.
Career path opportunities. Many of our trainers, quality coaches, managers and leaders also began their careers as a Customer Service Representative.
Get your Bachelor’s degree paid for in full or further your education with tuition reimbursement.
Great benefits and perks
Free Onsite Fitness Facility*
Onsite Fresh Market or Cafeteria
Employee Discount Program
Affordable Health Insurance, Dental, Vision and Basic Life
401k match to help you plan for the future
Paid Time Off
Volunteer Time Off
Free Parking
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity.
To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.
*only certain facilities
Customer Care Representative I (0142117)
Your Talent. Our Vision. At Amerigroup, a proud member of the Anthem, Inc. family of companies focused on serving Medicaid, Medicare and uninsured individuals, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve.
Are you seeking a place to grow in a career? Do you want to make a difference? A Place where continuous learning and performance are rewarded? Start your career as a Customer Care Representative at Anthem.
As a Customer Care Representative you will guide members through their healthcare questions via customer calls and e-mails or help providers with answering questions about member plans.
You will be the one helping them navigate their healthcare needs by explaining their benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate. You will be their guide to a better healthcare experience and ensure that they only need to call once to get the help they need.
Here’s what a typical day may look like:
From the moment you login, you’ll be focused on answering customer calls, demonstrating our values of caring as you proactively work to resolve our members questions and concerns
You’ll strive for first call resolution, working to resolve member issues at the point of contact
You’ll have dual monitors and leverage computer based resources to find answers to customers questions, and help simplify next steps for members without giving them homework
You may reach out to partners in other departments, or to Doctors’ offices to help resolve a customer concern
You’ll support your teammates, flex as business needs require to ensure we are meeting the needs of our customers
At Anthem, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The values we each bring to the table are a part of what makes our company so successful.
If you want to be a part of this exciting team, make a difference in someone’s life every day and help change the healthcare industry, apply today!
Minimum experience or requirements: No PDF*
Qualifications Needed:
No previous healthcare experience is needed, we will set you up for success with extensive work specific training.
Strong work ethic and sense of responsibility for your team mates and our members, demonstrated by the simplest things like being on time and available to meet member’s needs, to being easy to work with and having a positive attitude
A passion for serving others, and willingness to learn the heath-care industry
Great communication and listening skills with the ability to be empathetic and desire to help resolve members questions at the first point of contact
Must exemplify Anthem Values: Accountable, Trustworthy, Caring, Innovate, Easy to Do Business With
Ability to work 10:30 am CT to 7 pm CT Monday - Friday.
What Does Anthem Have to Offer You?
Competitive Compensation
Quarterly incentive bonus plan based on performance.
Annual increases based on performance.
Opportunities for overtime.
Special recognition awards
Opportunities for growth and promotion
Potential for promotion within 9 months.
Career path opportunities. Many of our trainers, quality coaches, managers and leaders also began their careers as a Customer Service Representative.
Get your Bachelor’s degree paid for in full or further your education with tuition reimbursement.
Great benefits and perks
Free Onsite Fitness Facility*
Onsite Fresh Market or Cafeteria
Employee Discount Program
Affordable Health Insurance, Dental, Vision and Basic Life
401k match to help you plan for the future
Paid Time Off
Volunteer Time Off
Free Parking
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity.
To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.
*only certain facilities
https://careers.antheminc.com/jobs/customer-care-representative-houston-tx-0142117-37820
Jul 15, 2019
Full time
Customer Care Representative I – Bilingual (0141904)
Your Talent. Our Vision. At Amerigroup, a proud member of the Anthem, Inc. family of companies focused on serving Medicaid, Medicare and uninsured individuals, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve.
Are you seeking a place to grow in a career? Do you want to make a difference? A Place where continuous learning and performance are rewarded? Start your career as a Customer Care Representative at Anthem.
As a Customer Care Representative you will guide members through their healthcare questions via customer calls and e-mails or help providers with answering questions about member plans.
You will be the one helping them navigate their healthcare needs by explaining their benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate. You will be their guide to a better healthcare experience and ensure that they only need to call once to get the help they need.
Here’s what a typical day may look like:
From the moment you login, you’ll be focused on answering customer calls, demonstrating our values of caring as you proactively work to resolve our members questions and concerns
You’ll strive for first call resolution, working to resolve member issues at the point of contact
You’ll have dual monitors and leverage computer based resources to find answers to customers questions, and help simplify next steps for members without giving them homework
You may reach out to partners in other departments, or to Doctors’ offices to help resolve a customer concern
You’ll support your teammates, flex as business needs require to ensure we are meeting the needs of our customers
At Anthem, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The values we each bring to the table are a part of what makes our company so successful.
If you want to be a part of this exciting team, make a difference in someone’s life every day and help change the healthcare industry, apply today!
Minimum experience or requirements: No PDF*
Qualifications Needed:
No previous healthcare experience is needed, we will set you up for success with extensive work specific training.
Strong work ethic and sense of responsibility for your team mates and our members, demonstrated by the simplest things like being on time and available to meet member’s needs, to being easy to work with and having a positive attitude
A passion for serving others, and willingness to learn the heath-care industry
Great communication and listening skills with the ability to be empathetic and desire to help resolve members questions at the first point of contact
Must exemplify Anthem Values: Accountable, Trustworthy, Caring, Innovate, Easy to Do Business With
Ability to work 10:30 am CT to 7 pm CT Monday - Friday.
Bilingual Spanish/English speaking Required.
What Does Anthem Have to Offer You?
Competitive Compensation
Quarterly incentive bonus plan based on performance.
Annual increases based on performance.
Opportunities for overtime.
Special recognition awards
Opportunities for growth and promotion
Potential for promotion within 9 months.
Career path opportunities. Many of our trainers, quality coaches, managers and leaders also began their careers as a Customer Service Representative.
Get your Bachelor’s degree paid for in full or further your education with tuition reimbursement.
Great benefits and perks
Free Onsite Fitness Facility*
Onsite Fresh Market or Cafeteria
Employee Discount Program
Affordable Health Insurance, Dental, Vision and Basic Life
401k match to help you plan for the future
Paid Time Off
Volunteer Time Off
Free Parking
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity.
To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.
*only certain facilities
Customer Care Representative I (0142117)
Your Talent. Our Vision. At Amerigroup, a proud member of the Anthem, Inc. family of companies focused on serving Medicaid, Medicare and uninsured individuals, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve.
Are you seeking a place to grow in a career? Do you want to make a difference? A Place where continuous learning and performance are rewarded? Start your career as a Customer Care Representative at Anthem.
As a Customer Care Representative you will guide members through their healthcare questions via customer calls and e-mails or help providers with answering questions about member plans.
You will be the one helping them navigate their healthcare needs by explaining their benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate. You will be their guide to a better healthcare experience and ensure that they only need to call once to get the help they need.
Here’s what a typical day may look like:
From the moment you login, you’ll be focused on answering customer calls, demonstrating our values of caring as you proactively work to resolve our members questions and concerns
You’ll strive for first call resolution, working to resolve member issues at the point of contact
You’ll have dual monitors and leverage computer based resources to find answers to customers questions, and help simplify next steps for members without giving them homework
You may reach out to partners in other departments, or to Doctors’ offices to help resolve a customer concern
You’ll support your teammates, flex as business needs require to ensure we are meeting the needs of our customers
At Anthem, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The values we each bring to the table are a part of what makes our company so successful.
If you want to be a part of this exciting team, make a difference in someone’s life every day and help change the healthcare industry, apply today!
Minimum experience or requirements: No PDF*
Qualifications Needed:
No previous healthcare experience is needed, we will set you up for success with extensive work specific training.
Strong work ethic and sense of responsibility for your team mates and our members, demonstrated by the simplest things like being on time and available to meet member’s needs, to being easy to work with and having a positive attitude
A passion for serving others, and willingness to learn the heath-care industry
Great communication and listening skills with the ability to be empathetic and desire to help resolve members questions at the first point of contact
Must exemplify Anthem Values: Accountable, Trustworthy, Caring, Innovate, Easy to Do Business With
Ability to work 10:30 am CT to 7 pm CT Monday - Friday.
What Does Anthem Have to Offer You?
Competitive Compensation
Quarterly incentive bonus plan based on performance.
Annual increases based on performance.
Opportunities for overtime.
Special recognition awards
Opportunities for growth and promotion
Potential for promotion within 9 months.
Career path opportunities. Many of our trainers, quality coaches, managers and leaders also began their careers as a Customer Service Representative.
Get your Bachelor’s degree paid for in full or further your education with tuition reimbursement.
Great benefits and perks
Free Onsite Fitness Facility*
Onsite Fresh Market or Cafeteria
Employee Discount Program
Affordable Health Insurance, Dental, Vision and Basic Life
401k match to help you plan for the future
Paid Time Off
Volunteer Time Off
Free Parking
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity.
To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.
*only certain facilities
https://careers.antheminc.com/jobs/customer-care-representative-houston-tx-0142117-37820
Description:
The Retail Banker is responsible for the growth of consumer and business customer relationships, while delivering the Woodforest Experience to every customer, every day, every time.
Key Responsibilities:
Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to the customer.
Must be a “Keeper of the Culture”, beyond a brand ambassador, able to tell the story and convey the essence of Woodforest National Bank.
Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
Embraces a technology driven customer experience.
Ability to explain complex solutions in a simple to understand way.
Demonstrate flexibility to perform all other duties as assigned.
Other Responsibilities:
Exhibit operational excellence through diligent adherence to policies and procedures.
Practice branch security procedures and protect customer confidentiality and privacy.
Perform branch servicing duties such as paying and receiving, cash and vault balancing, ordering cash, cards, reports, audits, control checks, maintaining and servicing automated teller machines, as well as cleaning work areas.
Open and perform account maintenance on depository accounts and loans.
Demonstrate ownership in the resolution of customer inquiries and/or concerns at the frontline or by appropriately engaging with internal resources.
Competencies Required:
Must be proactive when seeking business within the store and when seeking business outside of the branch.
Must be open to direct coaching and feedback.
Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.
Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in a sales and service process.
Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
Excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining accuracy and attention to detail.
Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.
Minimum Qualifications/Experience:
3 years of relevant and transferrable sales and service experience;
OR an Associate’s degree and 1 year of relevant and transferrable sales and service experience;
OR a Bachelor’s Degree.
Previous instore banking experience is preferred, but not required.
Must be positive and engaging.
Formal Education & Certification:
High School Diploma or equivalent required.
Work Status:
Full-time
Part-time
Supervisory Responsibility:
Travel:
Up to 25% or more outside of branch or as needed by customer.
Working Conditions:
Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
Jul 12, 2019
Full time
Description:
The Retail Banker is responsible for the growth of consumer and business customer relationships, while delivering the Woodforest Experience to every customer, every day, every time.
Key Responsibilities:
Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to the customer.
Must be a “Keeper of the Culture”, beyond a brand ambassador, able to tell the story and convey the essence of Woodforest National Bank.
Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
Embraces a technology driven customer experience.
Ability to explain complex solutions in a simple to understand way.
Demonstrate flexibility to perform all other duties as assigned.
Other Responsibilities:
Exhibit operational excellence through diligent adherence to policies and procedures.
Practice branch security procedures and protect customer confidentiality and privacy.
Perform branch servicing duties such as paying and receiving, cash and vault balancing, ordering cash, cards, reports, audits, control checks, maintaining and servicing automated teller machines, as well as cleaning work areas.
Open and perform account maintenance on depository accounts and loans.
Demonstrate ownership in the resolution of customer inquiries and/or concerns at the frontline or by appropriately engaging with internal resources.
Competencies Required:
Must be proactive when seeking business within the store and when seeking business outside of the branch.
Must be open to direct coaching and feedback.
Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.
Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in a sales and service process.
Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
Excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining accuracy and attention to detail.
Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.
Minimum Qualifications/Experience:
3 years of relevant and transferrable sales and service experience;
OR an Associate’s degree and 1 year of relevant and transferrable sales and service experience;
OR a Bachelor’s Degree.
Previous instore banking experience is preferred, but not required.
Must be positive and engaging.
Formal Education & Certification:
High School Diploma or equivalent required.
Work Status:
Full-time
Part-time
Supervisory Responsibility:
Travel:
Up to 25% or more outside of branch or as needed by customer.
Working Conditions:
Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
** Full Time & Part Time available **
Job description: No PDFAs the industry leader, we strive to meet the demand of the continuing MONUMENTAL apartment market growth, and are seeking people interested in an opportunity to pursue a rewarding career in the multi-family housing industry through our Leasing-In-Training Program! YOU: • Enjoy meeting new people • Are seeking a bigger challenge and reward • Want to have a genuine impact on people's lives • Need a recession-proof career • Want to learn new computer programs • Need opportunities for career advancement • Want a flexible work schedule • Have reliable transportation • Have a great work ethic and are super-reliable WE: • Will provide you with paid training via our Career Advantage Academy • Are a fabulous support and help you with your career growth • Facilitate permanent placement positions and advancement • Offer continuing education opportunities See more information on our training: http://www.apartmentadvantage.net/training/ Our agents tell us they love the rewarding feeling of helping someone find a new place to live, and thoroughly enjoy working with the management teams, co-workers, residents, and future residents -- never a dull moment! Come meet new people and have a genuine effect on someone's life! If this sounds like a great fit for you, then we look forward to receiving your resume soon!
We are a smoke-free and drug-free EEOC employer.
Jul 12, 2019
Full time
** Full Time & Part Time available **
Job description: No PDFAs the industry leader, we strive to meet the demand of the continuing MONUMENTAL apartment market growth, and are seeking people interested in an opportunity to pursue a rewarding career in the multi-family housing industry through our Leasing-In-Training Program! YOU: • Enjoy meeting new people • Are seeking a bigger challenge and reward • Want to have a genuine impact on people's lives • Need a recession-proof career • Want to learn new computer programs • Need opportunities for career advancement • Want a flexible work schedule • Have reliable transportation • Have a great work ethic and are super-reliable WE: • Will provide you with paid training via our Career Advantage Academy • Are a fabulous support and help you with your career growth • Facilitate permanent placement positions and advancement • Offer continuing education opportunities See more information on our training: http://www.apartmentadvantage.net/training/ Our agents tell us they love the rewarding feeling of helping someone find a new place to live, and thoroughly enjoy working with the management teams, co-workers, residents, and future residents -- never a dull moment! Come meet new people and have a genuine effect on someone's life! If this sounds like a great fit for you, then we look forward to receiving your resume soon!
We are a smoke-free and drug-free EEOC employer.
