11 Government jobs

As a Tax Examining Technician , you will: Provide assistance on inquiries initiated by taxpayers by determining information needed to resolve inquiries, and researching pertinent tax data through IDRS, accounting records, telephone contact, IRS officials or other agencies. Take corrective actions to close a case, such as adjusting taxpayer's account, computing tax liability, and preparing manual refunds. Refer possible violations of tax law or cases requiring examination determinations or legal determinations of the tax code. Qualification Requirements: For GS-4: 1 year general clerical experience; or an AS/AA Degree or equivalent (120 SH or 180 QH); or 1 year specialized experience in bookkeeping or accounting; or a combination of education and experience. For GS-5: Bachelor's Degree or the equivalent (120 SH or 180 QH); or 1 year specialized experience in bookkeeping or accounting; or a combination of education and experience.   Other Requirements : Must be a U.S. Citizen and/or Naturalized Citizen. Must provide two forms of ID. Background clearance is completed for all new employees. Selective Service Registration for males born after 12/31/1959 is required.   Benefits: Paid Holidays Paid Training Paid Sick/ Vacation Opportunity for Advancement Supports Education Free Secure Garage Free Public Transportation Subsidy Program  Announcement Numbers: 19CS3-WIX0399-0592-5-CD 19CS3-WIX0424-0592-4-5KJB 19CS3-WIX0419-0592-4-5KJB 19CS3-WIX0430-0592-4-5KJB IRS Kansas City is hiring Long-Term, Full-Time Seasonal positions including Tax Examiners, Data Entry Clerks, and Clerks. Apply at USAJobs.gov and search the job or by announcement number, then Kansas City. Need more information? Call our Recruitment Team at 816-499-4900 or email at W&I.KCRecruit.SP.Hiring@irs.gov.

Port of Entry Officers are responsible for: Clearing commercial vehicles at the port of entry by weighing vehicles through the use of fixed or portable scales via computer terminals.  Visually inspecting commercial vehicles and loads to ensure compliance with state and adopted federal statutes, rules and regulations. The inspection process includes: reviewing permits, registrations, licenses, shipping papers and vehicle loads for validity; and using fixed or mobile scales to weigh vehicles in order to compute gross weight and determine the distribution of wheel and axle loads.  Reviewing and inspecting required documents, including vehicle registrations, fuel permits, interstate and intrastate authorities, hazardous material permits, extra legal permits, shipping papers and commercial driver licenses.  Verifying and entering information into the business system while observing each driver’s condition.  Processing associated receipts and collecting appropriate taxes, delinquent taxes, and permit fees. Interns also educate drivers, industry representatives, and the general public on the laws, rules and regulations pertaining to the commercial vehicle industry. Physically measuring and inspecting commercial vehicles and loads and drivers’ status and condition to ensure compliance with state and adopted federal statutes, rules and regulations. Interns measure the height, length and width of vehicles and/or loads; check for non-taxed fuel; and complete inspection reports as applicable.  Testifying in court in support of penalty assessments, summons, and other judicial proceedings as an official representative of the state.  Attending local meetings as an official representative of the Port of Entry.  Conducting routine maintenance and other duties as assigned. Interns will clean and maintain the Port building and associated grounds as required.  Performing routine maintenance on equipment such as scales, trailers and port vehicles as required. Interns will maintain an inventory of necessary common items such as office, cleaning and maintenance supplies.

Foreign Service Officer The mission of a U.S. diplomat in the Foreign Service is to promote peace, support prosperity, and protect American citizens while advancing the interests of the U.S. abroad. If you’re passionate about public service and want to represent the U.S. around the world, a challenging and rewarding career is waiting for you. The opportunity to work and experience cultures, customs and people of different nations is truly a career unlike any other. The work you’ll do will have an impact on the world. You will be asked to serve at one of any of the more than 270 embassies, consulates and other diplomatic missions in The Americas, Africa, Europe and Eurasia, East Asia and Pacific, Middle East and North Africa, and South Asia. Some of these posts are in difficult and even dangerous environments, but working in them affords great challenges and rewards. Explore a career in the Foreign Service and start your journey with the Department today. Start by looking at   where we work , or taking the quiz to find out if the   Foreign Service is right for you , or   what career track is the best fit . ABOUT FOREIGN SERVICE ASSIGNMENTS After you complete orientation and training in Washington, D.C., as a newly hired Foreign Service Officer, you will typically be assigned overseas, although at this time a few officers begin with a domestic assignment. 13 DIMENSIONS What qualities do we seek in a Foreign Service Officer (FSO) candidate? The successful candidate will demonstrate the following dimensions that reflect the skills, abilities, and personal qualities deemed essential to the work of the Foreign Service at the United States Department of State. CAREER TRACKS When registering to take the Foreign Service Officer Test, you will be asked to make the first big decision of your future Foreign Service Officer career – the choice of a career track. While all FSOs are known as “generalists”, the choice of a functional specialization will determine what type of work you will do for the majority of your career. We know that this can be a tough decision, so we’ve developed   a questionnaire   to help you match your interests to the career track that may be right for you. SELECTION PROCESS The Foreign Service Officer selection process begins with online registration, proceeds through the selection process, and, for those who succeed, culminates in hiring from the Register for assignment to the training and orientation course known as A-100 that marks the beginning of every Foreign Service Officer career. WHO WE LOOK FOR When hiring Foreign Service Officers, we look for motivated individuals with sound judgment and leadership abilities who can retain their composure in times of great stress — or even dire situations, like a military coup or a major environmental disaster. We are looking for individuals dedicated to public service.

Foreign Service Specialist The U.S. Department of State offers career opportunities to professionals in specialized functions needed to meet Foreign Service responsibilities around the world. As a Foreign Service Specialist, you will provide important technical, management, healthcare or administrative services at any of our more than 270 posts overseas, in Washington, D.C., or elsewhere in the United States. You’ll receive paid housing or a housing allowance when serving overseas, health and medical coverage, federal retirement benefits, paid education for dependent children in K-12 overseas, generous paid leave, and an unprecedented chance to see the world and experience different cultures. The opportunities that exist for Foreign Service Specialists are as diverse as the countries in which they serve. Foreign Service Specialist jobs are grouped into   eight major categories : Administration, Construction Engineering, Facility Management, Information Technology, International Information and English Language Programs, Medical and Health, Office Management, and Law Enforcement and Security. 12 DIMENSIONS What qualities do we seek in a Foreign Service Specialist (FSS) candidate? The successful candidate will demonstrate these 12 dimensions that reflect the skills, abilities, and personal qualities deemed essential to the work of the Foreign Service at the United States Department of State. CAREER TRACKS The U.S. Department of State offers career opportunities to professionals in specialized functions needed to meet Foreign Service responsibilities around the world. As a Foreign Service Specialist, you will provide important technical, management, healthcare or administrative services at one over 270 posts overseas, in Washington, D.C., or elsewhere in the United States. SELECTION PROCESS The Foreign Service Specialist selection process begins with an application, proceeds through the selection process, and for those who succeed, culminates in hiring from the Register for assignment to an orientation course that marks the beginning of every Foreign Service career.

Consular Fellows Program The Consular Fellows Program offers candidates a unique opportunity to serve their country, utilize their foreign language skills, and develop valuable skills and experience that will serve them well in follow-on professions. Foreign Service Consular Fellows serve in U.S. embassies and consulates overseas alongside Foreign Service Officers, other U.S. agency personnel, and locally-employed staff. Using their language skills in Spanish, Portuguese, Mandarin Chinese, or Arabic, their primary duty is to adjudicate visas for foreign nationals. Duties and responsibilities are similar to those of entry-level career Foreign Service Officers. While at post, Consular Fellows are members of the embassy or consulate community and receive many of the same benefits that career Foreign Service members receive, such as housing and educational allowances for eligible family members.  View a more detailed description of the type of work involved and benefits provided . Consular Fellows are hired via limited non-career appointments (LNAs). The Consular Fellow LNA appointment is for 60 months, but may be terminated at any time based on performance and/or needs of the Service. Consular Fellows may terminate their appointment at any time. However, if they choose to do so before completing a total of 12 months of service at post, they are obligated to repay certain costs associated with their travel, transportation, and other relocation allowances, unless the termination is triggered by circumstances beyond their control, as deemed by the U.S. Department of State. New hires with a qualifying language, (NOTE: as of January 1, 2020, Chinese-Mandarin and Portuguese are the only languages under the recruitment incentive program) who commit to a four-year service agreement will be eligible to receive a recruitment incentive of up to 10% of their initial basic salary.  This incentive would be paid in two installments: one upon completion of the first two-year assignment, and the second at the end of 48 months of consecutive service. In addition, Consular Fellows may be eligible to participate in the U.S. Department of State’s Student Loan Repayment Program (SLRP) at any post in which they serve when they sign an initial three-year service agreement.  For more information on the program,  click here . These are paid, non-career positions. The Consular Fellows program, similar to its predecessor, the Consular Adjudicator Limited Non-Career Appointment (CA LNA) program, is not an alternate entry method to the Foreign Service or the U.S. Department of State, i.e. this service does not lead to onward employment at the U.S. Department of State or with the U.S. government. Consular Fellows are welcome to apply to become Foreign Service Specialists, Foreign Service Generalists, or Civil Service employees, but they must complete the standard application and assessment processes. Consular Fellows who successfully complete 48 months of consecutive service as a Consular Fellow may qualify for non-competitive eligibility for government civil service positions. If you have additional questions about the Consular Fellows Program, please  visit the Consular Fellows forum  and post a message. If you’re ready to apply, please visit   Test Information and Selection Process .

VACANCY ANNOUNCEMENT United States Department of State An Equal Opportunity Employer Announcement No:   RMOP-2020-0002 Position Title:   Foreign Service Regional Medical Officer/Psychiatrist Open Period:   January 8, 2020 to February 4, 2020 Series/Grade:   FP – 0180 – 01 Salary:   $143,417 – $165,649 Promotion Potential:   MC Supervisory Status:   Yes Agency Contact:   medhr@state.gov Duty Locations:   Department of State Posts – Overseas and Domestic, United States Position Information:   Work Schedule is Full-Time – Permanent after tenure granted by a Foreign Service Specialist (FSS) Tenure Board. Who May Apply Must be a U.S. citizen. Potential applicants should read the entire announcement to ensure that they meet all of the requirements and understand a Foreign Service career. Applicants may not reapply for one year after the previous application for the same positon. If a State Department Suitability Review Panel denied suitability in the last two years, you may not apply (except Diplomatic Security Special Agent (SA) candidates whose denial was based solely on the unique requirements for SAs.) Job Overview Summary The U.S. Department of State is hiring Regional Medical Officer Psychiatrists (RMOP). The salary listed is from the   FS Base Schedule Payscale . In most cases, new-hires are paid at the   FS Overseas Comparability Pay rate   ($143,417 to $165,649). If assigned to Washington, DC, the salary is from the   FS Locality Pay rate . RMOPs may be eligible for a Physician’s Comparability Allowance up to $30,000. Refer to the Benefits section for more information on recruitment and retention incentives.   Joining the Foreign Service is more than just salary . Responsibilities The Bureau of Medical Services (MED) in the Department of State safeguards and promotes the health and well-being of American’s diplomatic community, which consists of employees and their accompanying family members who represent United States government agencies abroad. The Department assigns Foreign Service Medical Officers (RMOs), Psychiatrists (RMO/Ps), Medical Providers (MPs), and Medical Laboratory Scientists (RMLS) to selected posts overseas. Many of these posts have significant health risks and local medical care that is inadequate by U.S. standards. A Regional Medical Officer/Psychiatrist (RMOP) works either independently or as a member of a team of FS Medical Specialists to provide medical support for USG employees and their Eligible Family Members (EFMs). An RMOP is considered “essential personnel” and is expected to be available on-call 24 hours a day, seven days a week. RMOP duties include but are not limited to: Clinical Provides ambulatory and emergency psychiatric care for employees and eligible family members – including children Assesses post morale Responds to emergencies 24-hour/7days a week Performs telephone consultations; assures patient confidentiality Responds to crises at the home post or regional posts Renders clinical consultations on workplace and family violence events (including child and spousal abuse cases) Provides educational and treatment services as feasible for alcohol and drug abuse prevention at post Renders psychiatric consultations for Regional Medical Officer and Medical Provider Helps employees in problems of adjustment to life style Creates and provides educational and therapeutic presentations to officers and families at post Assists with establishing lifestyle programs Evaluates medical clearances Diplomatic Collaboration with local healthcare officials Liaison with local and international experts Provision of consultative support to mission personnel on host nation and mission-specific health-related issues, if needed Works with non-Department of State agencies Advises the Chief of Mission Assists Consular officers Administrative Maintains required Continuing Medical Education (CME) credits Trains staff as needed on screening for psychiatric conditions and stress management Maintains accurate medical records including requested workload and clinical care metrics, documents and reports on regional travel, and plans and requests budgets for regional travel Evaluates local mental health resources Evaluates local mental health care providers Arranges medical evacuations Serves on country team Works with mail order pharmacies Sends statistical reports Works with post medical advisor Responds and collaborates with medical department in Washington Liaises with other Department psychiatrists Consults at the American or other international schools Emergency Preparedness Provision of medical leadership and psychiatric medical care during crisis Regional Care Responsibilities Performance of regular regional travel and in response to immediate post needs Collaboration with regional colleagues, including performance of clinical peer review Liaise with Regional Medical Managers (RMMs) Provision of remote patient consultation via telemedicine or other communication means Maintenance of regular communication with MED offices in Washington, D.C., as warranted Travel Required 76% or greater – An RMOP generally spends the majority of his/her career assigned to our overseas missions and at times, lives away from family and/or in difficult or isolated conditions. Selected applicants will be notified of an Oral Assessment (OA) requirement in Washington D.C. For the selected applicants, all travel and other expenses incurred in connection with the OA are the sole responsibility of the applicant. Conditions of Employment Be a U.S. citizen and available for worldwide service. Be able to obtain a Top Secret Security Clearance. Be able to obtain an appropriate Foreign Service Medical Clearance. Be able to obtain a favorable Suitability Review Panel determination.* Be at least 20 years old and at least 21 years old to be appointed. Be appointed prior to age 60 (preference eligible veterans excepted).** Education At the time of application, applicants must possess: Doctor of Medicine (MD) or Doctor of Osteopathy (DO)   degree from a university in the U.S. or Canada that was approved by a recognized U.S. accrediting body in the year of the applicant’s graduation. MD or DO or equivalent degree from a foreign school that provided educational and medical knowledge substantially equivalent to accredited schools in the U.S.   This equivalency may be demonstrated by either permanent certification of the applicant’s school by the Educational Commission for Foreign Medical Graduates (ECFMG) or a Fifth Pathway Certificate. Subsequent to obtaining a MD or DO degree, a candidate must have completed formal residency training. Qualifying graduate training programs include only those residency programs within the U.S or Canada and which are approved by an accrediting body recognized by the American Medical Association (AMA) or American Osteopathic Association (AOA). Non-U.S. and non-Canadian medical school graduates:   You must submit a copy of medical school transcript(s) with your application. Official or unofficial transcripts may be submitted. Transcripts must include your name, the school’s name, and the degree and date awarded. A transcript missing any of these elements will not pass the minimum qualifications and the candidacy will be ended. Copies of diplomas may not be submitted in lieu of transcripts for education above high school level. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education,   http://ope.ed.gov/accreditation   and   acgme.org ,in order to be credited towards qualifications. Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Only accredited organizations recognized as specializing in the interpretation of foreign education credentials that are members of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE) are accepted. The U.S. Department of State neither endorses nor recommends any individual evaluation service. NACES:   http://www.naces.org/members.htm AICE:   http://www.aice-eval.org/members Qualifications Licensure and Board Certification Applicants must have a current, valid, and unrestricted license to practice medicine in a state, the District of Columbia, Puerto Rico, or a territory of the United States. Applications will not be accepted from psychiatrists who are not licensed. The American Board of Psychiatry and Neurology (ABPN) must certify applicants in psychiatry. American Board certification and re-certification, state medical licensure, and Drug Enforcement Administration (DEA) registration must be maintained for the duration of employment. Specialized Experience Applicant must have a current board certification by the ABPN and have a minimum of five years post-residency clinical experience within the past seven years, in adult or child/adolescent psychiatry with at least 50% of the applicant’s time involved in direct patient care during the last five years. Knowledge, Skills, and Abilities Education, work experience and other qualifications are evaluated for evidence of the following knowledge, skills, abilities and other requirements that have been identified as important to successful job performance as a Regional Medical Officer/Psychiatrist based on extensive job analysis research. Not all of these attributes need to be met by a candidate; the attributes will be used as a set to evaluate candidates. Knowledge of general psychiatry, mood disorders, anxiety disorders, schizophrenia, autism and related disorders, attention deficit/hyperactivity disorder, other learning disorders, sleep disorders, eating disorders, alcoholism and drug abuse, suicide, post-traumatic stress disorder, mental health problems of adolescence, violence directed at women/children/elderly, clinical psycho-pharmacology, laboratory medicine, medical and mental health aspects of terrorism, and health-related environmental factors. Specific skills in history taking, physical examination, treatment, triage, medical communication, oral communication, providing constructive criticism, couples therapy, organizing others, stress counseling, written communication, computer use, supervision, dealing with different cultures, and working with limited resources. General skills in social perceptiveness, active listening, reading comprehension, active learning, learning strategies, coordination, service orientation, instructing, time management, critical thinking, judgment and decision making, monitoring, persuasion, complex problem solving, and negotiation. Willingness to deploy to high threat environments to provide care and consultation to persons under Chief of Mission Authority. Ability to consult with senior leaders, officers and family members with tact, recognizing the limited role of the physician in a non-medical organizational environment. Ability to work effectively with colleagues from other cultures. Ability to create supportive and effective relationships in overseas environments, due to successful self-management. Applicants must be able to integrate clinical, administrative and management skills to effectively meet the mental health needs of U.S. Foreign Service employees and their eligible family members assigned overseas. Regional Medical Officer/Psychiatrists must be skilled and experienced clinicians able to gain the confidence of their patients, co-workers and supervisors, and capable of working independently in complex and difficult situations. Applicant must be a skilled and experienced practitioner with excellent interpersonal skills. Applicant must be able to function well within a complex organization and have experience working in a high stress environment. The individual must be able to recognize and treat a wide range of mental health disorders and manage the special challenges of providing care to a diverse population, scattered over a large geographical area where local medical and mental health resources may be limited or non-existent. Clinical experience in child/adolescent psychiatric, marital/family therapy, cross cultural psychiatry, crisis intervention and substance abuse is desirable. The applicant must be able to provide expert consultation and guidance to Foreign Service Medical Officers and other medical personnel with varying backgrounds and levels of training. Applicants with experience in team building, leadership, and management in a multidisciplinary setting are preferred. Applicants must have effective written and oral communication skills and the ability to present findings in a clear and concise manner to both medical and non-medical personnel. Public speaking skills as well as knowledge and hands-on familiarity of computer systems and software are also desirable qualities. The RMOP’s patient population is unique because of background and lifestyle as part of a diplomatic community overseas. This population also differs in terms of clinical and administrative needs and the national security concerns inherent in their employment. Previous experience working in an occupational setting and/or in an overseas setting is advantageous. The successful applicant will have an understanding of the challenges of consulting in a non-medical environment. Other attributes include empathetic personality, unflappability, discerning self-confidence, adherence to confidentiality, interest in Foreign Service work, loyalty to the United States, tolerance of non-scheduled work hours and travel, and tolerance of living away from family. Applicants must demonstrate a strong command of the English language to include grammar, spelling and punctuation. FSS must consistently meet a high standard for English, both written (overall structure as well as grammar, spelling and punctuation) and spoken (overall structure as well as delivery, clarity and succinctness). Essential Physical Requirements RMOPs may need to perform essential functions effectively with or without reasonable accommodation, in environments that pose physical or other occupational challenges. These duties may include: Provision of direct patient care that may require heavy lifting, pulling, stooping, and twisting in austere environments Travelling independently to regional posts utilizing commercial air carriers, military aircraft, or other transportation modalities that may not offer special access accommodations Provision of emergency care in any location following an accident, natural disaster, or attack and emergency care in potentially hostile or physically challenging environments, such as in buildings without elevators or in areas with irregular spaces that require kneeling, bending, stooping, lifting, and running over uneven terrain. Transportation of self or patients via small aircraft, helicopters, ambulances, or other non-standard modes of transportation with small entrances and high floors, such as high axle armored vehicles. Additional information *EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify)   – Verification of employment eligibility in the United States is required. U.S. law requires organizations to employ only individuals who may legally work in the United States – either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. **The Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit: https://fam.state.gov/. ***For more information about Veteran’s Preference and how it is applied in the FSS Selection Process, please visit: http://careers.state.gov/faqs/faqs-wiki/are-veterans-given-hiring-preference- No applicant will be considered who has previously been separated from the Foreign Service under sections §607, §608, §610 or §611 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no applicant will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof. An FSS separated for failure to receive a career appointment under section 306 may not re-apply to be an FSS in the same skill code, but may apply for another skill code (or to be a Foreign Service Generalist). Executive Branch agencies are barred by 5 US Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 US Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities. It is the policy of the Federal Government to treat all of its employees with dignity and respect and to provide a workplace that is free from discrimination whether discrimination is based on race, color, religion, sex (including gender identity or pregnancy), national origin, disability, political affiliation, marital status, membership in an employee organization, age, sexual orientation, or other non-merit factors. The Department of State provides reasonable accommodation to applicants with disabilities. Applicants requiring reasonable accommodations for any part of the application or hiring process should so advise the Department at ReasonableAccommodations@state.gov, within one week of receiving their invitation to the oral assessment. Decisions for granting reasonable accommodations are made on a case-by-case basis. Continuing Medical Education (CME) RMOPs receive at least 10 hours of category 1 CME credit through an annual State Department-sponsored continuing medical education program. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Candidates will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications. Part-time work experience will be prorated. Medical Credentialing and Indemnification Applicants are subject to a medical credentialing process conducted by the Quality Improvement Staff of the Bureau of Medical Services. The medical credentialing process includes queries of the National Practitioner Data Bank and Physician Data Profile through the American Medical Association (AMA). Once hired, medical personnel are indemnified for official duties only through the U.S. Federal Tort Claims Act. To preview questions please   click here . Security clearance Top Secret Required Documents It is the responsibility of the applicant to ensure all required documents are uploaded and the application is fully completed before the closing deadline of this announcement. Any missing required documents or incomplete applications will result in your application not being considered further. USAJobs Résumé Builder is the only résumé format that is accepted for this Vacancy Announcement. Completed online application including the required Accomplishments Questionnaire and Statement of Interest narratives in the online application. Uploaded/faxed all required supporting documentation including proof of educational achievements, certifications, professional licenses, or completed forms as required in this Vacancy Announcement to qualify for this position. For applicants who are age 60 to 65, you must provide your Veteran’s Preference documentation at the time of your application. If claiming a 5 pt. veteran’s preference, you must submit a copy of your DD-214 or Certification of service. If claiming a 10 pt. veteran’s preference, you must submit your VA letter and SF-15, in addition to your DD-214 or Certification of service. A Certification must be from the armed forces that certifies the service member is expected to be discharged or released from active duty under honorable conditions within 120 days after the Certification is submitted by the applicant and should include military service dates, date of expected discharge or release, and character of service and disability rating, if applicable. Accomplishments Questionnaire and Statement of Interest These required questions provide an opportunity to describe examples and accomplishments from your education, life, and/or work experience that demonstrate your qualifications for becoming an FSS. Examples can be drawn from any part of your professional or personal experience. The information you give may be used in your oral assessment should you be invited and is an important factor in the competitive evaluation of applicants. Each response is limited to 300 words or fewer (maximum length 2,000 characters) for each item. You should compose your replies carefully, as one of the skills necessary to succeed as an FSS is the ability to write clearly and concisely. Answers to the all of the items in the Accomplishments Questionnaire and Statement of Interest are required and must be completed in the online application. Accomplishments Questionnaire Clinical skills: Describe a specific complex clinical case which demonstrates your skills in diagnosing and treating patient mental health problems. Organizational Abilities: Describe a specific achievement demonstrating your planning and organizational skills in the setting of a multidisciplinary mental health team or in an organizational consultation role. Leadership and Teamwork Abilities: Discuss your abilities to participate as a team member working toward a common goal, as well as examples of your ability to lead a team in the accomplishment of a goal. Public Speaking and Teaching Ability: Describe specific examples demonstrating your public speaking and teaching abilities as part of an assignment or work-related task. Interpersonal skills: Provide an example of effectively dealing with difficult patients, colleagues, or situation at work utilizing your interpersonal skills. Crisis Management Skills: Describe an example in which your skills significantly contributed to the positive outcome of a complex or difficult clinical crisis situation. Statement of Interest Required narrative Statement of Interest which discusses your: Motivation for joining the Foreign Service, Comments about your work experience, include special skills (e.g., child psychiatry, forensic psychiatry, or addictions medicine), current licenses, honors, awards, special accomplishments, and/or training (with date completed) relating to this position, Experience living or working in a multicultural environment, overseas or in U.S. Benefits A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.   Learn more about federal benefits . The starting salary range for RMOPs is FP-01, steps 5 through 14. The starting step level is determined in part by both highest educational level achieved and also professional experience level beyond that used to meet the minimum job qualifications. Individuals already working in government positions may be appointed based on highest previous rate as a Federal employee. For information on FS Salary, please visit   https://careers.state.gov/faqs/faqs-wiki/foreign-service-salary-matching-pay-tables-danger-pay-overseas-moving-expenses-and-taxes . DOS may authorize payment of recruitment incentives to eligible newly-appointed employees. An additional step may be granted based on the following: One step for a Master’s degree in public health from a program accredited by a nationally recognized U.S. accrediting agency. Physicians Comparability Allowance (PCA): $14,000.00 – $30,000.00 The Department of State has current authority from the Office of Management and Budget to enter into agreement with physicians enabling allowances of $30,000 a year to full-time physicians with more than five years of Federal service, $22,000 a year to full-time physicians with more than two years of Federal service, and $14,000 to those with less than two years of Federal service. Federal service must have been as a physician. Review our benefits How to Apply You should submit your application early, not waiting for the deadline, as application packages must be complete, submitted, and received by the closing date to be considered. There are no exceptions. From this Vacancy Announcement, click on “Apply.” Go to the USAJobs Log In screen and log in to your USAJobs account or follow the link and instructions to create an account. Follow the USAJobs Application Process and provide your required USAJobs federal online resume. USAJobs will transfer you to the State Department agency online application site. Follow the instructions and answer the online questions. Your Accomplishments Questionnaire and Statement of Interest responses must be completed in the online application. You may save your work and can return to the application from USAJobs at any time prior to the deadline. The application system allows up to four methods to submit required documentation: Transfer documents from a USAJOBS portfolio; upload documents from your computer; resubmit documents from a previous application; or fax. If you are submitting documents by fax, you must follow the fax directions, and generate and use the fax coversheets for your set(s) of documents. After you attach all of your required supporting documentation, answer all the required application questions, and complete the application steps, please review the entire application packet, including the links for your submitted documents. It is the responsibility of the applicant to ensure all required documents are uploaded and the application is fully completed before the closing deadline of this announcement. Any missing required documents or incomplete applications will result in your application not being considered further. Required attachments include: Copy of current Medical License, Medical Degree and verification of highest level of medical training. Proof of Board Certification. Proof of completion of residency. Standard Educational Commission for Foreign Medical Graduates (ECFMG) certificate, if applicable, and other required documentation to demonstrate the U.S. equivalency of a foreign degree. Confirm and submit your application package, which will be used to evaluate your qualifications for this position. Application Submission Deadline: 11:59 p.m. Eastern Time on the closing date of this announcement to complete the application process and successfully submit any documentation required in this Vacancy Announcement. Application packages must be complete and received by the closing date to be considered. There are no exceptions. You should submit your application early, and may make changes as often as needed, up until the closing date of the announcement. We strongly recommended that you go back into your application and verify that your documents are attached. If you are having technical difficulty with the application process, please contact the Monster Help Desk by calling 1-866-656-6830 or by emailing mgshelp@monster.com. The Monster Help Desk is available Monday through Friday from 7 a.m. to 7 p.m. Eastern Time. For more information on the FSS hiring processes, please visit our FAQs at   http://careers.state.gov/faqs . If you have any questions regarding FS careers, please visit our careers.state.gov site and post your question(s) on the appropriate Forum in the Connect section:   https://careers.state.gov/connect/forums . Next steps Once submitted, your application status on USAJobs will change from “received” to “referred” or “not referred” after the close of the announcement. This status on USAJobs will not be updated further. All applicants will be notified via his/her Monster account about the outcome of the initial application review and if they will be further considered for this FS position. Additional notifications to applicants concerning the application status will be by e-mail from the U.S. Department of State. Due to the high volume of applications, we ask all applicants to remain patient and await communication. It is not uncommon for several months to pass before you are informed of the results of your applications. We recommend adding the Department of State domain (@state.gov) as an approved sender. For more information, please visit   http://careers.state.gov/work/foreign-service/specialist/selection-process .

VACANCY ANNOUNCEMENT United States Department of State An Equal Opportunity Employer Announcement No:   GSO-2020-0002 Position Title:   Foreign Service General Services Officer Open Period:   January 8, 2020 – January 28, 2020 Series/Grade:   FP – 1640 – 04 Salary:   $70,009 – $111,493 Promotion Potential:   OC Duty Locations : Department of State Posts – Overseas and Domestic, United States – MANY vacancies Work Schedule:   Full-time Position Information:   Permanent after tenure granted by a Foreign Service Specialist (FSS) Tenure Board. Email:   GSOVacancy@state.gov Who May Apply Must be a U.S. citizen. Potential applicants should read the entire announcement to ensure that they meet all of the requirements and understand a Foreign Service career. Applicants may not reapply for one year after the previous application for the same position. If a State Department Suitability Review Panel denied suitability in the last two years, you may not apply (except Diplomatic Security Special Agent (SA) candidates whose denial was based solely on the unique requirements for SAs). Security Clearance Top Secret Supervisory Status Yes Job Summary The U.S. Department of State is hiring General Services Officer (GSO). The salary listed is from the FS Overseas Comparability Payscale ($70,009) plus D.C. Locality Payscale ($111,493). Refer to the   Benefits section   for more information on recruitment and retention incentives. To learn more about the Department of State and a career as a Foreign Service Specialist, please visit us at   https://careers.state.gov . This is a 2301 Foreign Service position equivalent to the 1640 Civil Service series. Responsibilities The primary responsibilities of a Foreign Service General Services Officer (GSO) include the management of physical resources and logistical functions at United States embassies and consulates, where they serve not only the Department of State but also other U.S. Government agencies. GSOs are responsible for the overall management of acquisition and supply chain operations (or some portion of these operations), the supervision of subordinate staff, and the actual performance of some or all of the following functions: Procurement Services Identifies procurement support needs and conducts procurement planning. Manages procurement of goods and services for post, responsible for the accuracy and completeness of procurement documents and official records; prepares budget requests; and monitors vendor performance and costs. Serves as post contracting officer and manages contracts. Coordinates contracting at post, with State Department offices and other USG agencies. Warehouse Operations Services Determines warehousing needs. Responsible for warehouse and inventory management. Manages warehouse space. Administrative Supply Services Shipping and Customs Services Manages official and personal effects shipments. Obtains diplomatic customs clearances and serves as liaison with host-country customs officials. Advises post management, other USG agencies, and the Department concerning diplomatic import-export regulations. Motor Pool and Vehicle Maintenance Services Manages vehicle fleets. Leasing Services Identifies and manages real property requirements. Negotiates commercial and residential leases. Coordinates with landlord on maintenance and other issues related to leased property. Manages property utilization policies. Travel Services Manages travel and transportation programs for in-country and international official travel. Supervision of Staff Supervises and manages U.S. personnel and Locally Employed Staff in the GSO section. Promotes staff development through training, counseling, and performance evaluation. Identifies and develops staffing requirements to meet the needs of the GSO section at post. Safeguard Against Waste, Fraud & Mismanagement Maintains internal controls. Manages USG purchase cards programs. Travel Required Occasional travel – A Foreign Service Specialist generally spends the majority of his/her career assigned to the Department of State’s overseas missions and at times, lives away from family and/or in difficult or isolated conditions. Selected applicants will be notified of an Oral Assessment (OA) requirement in Washington D.C. For the selected applicants, all travel and other expenses incurred in connection with the OA are the sole responsibility of the applicant. Conditions of Employment Be a U.S. citizen and available for worldwide service. Be able to obtain a Top Secret Security Clearance. Be able to obtain an appropriate Foreign Service Medical Clearance. Be able to obtain a favorable Suitability Review Panel determination.* Be at least 20 years old and at least 21 years old to be appointed. Be appointed prior to age 60 (preference eligible veterans excepted).** Foreign Service General Services Officers (GSO) are responsible for a broad range of functions including the management of physical resources and logistics at U.S. government (USG) diplomatic and consular posts worldwide and in the United States. GSOs develop, plan, implement, and manage ongoing support programs including contracting, warehousing, and inventory of property and supplies, shipping and customs, motor pool, housing, travel, and VIP official visitor support. At some locations, GSOs are responsible for physical facilities and space management. Areas of responsibility include: Procurement Services Warehouse Operations Services Administrative Supply Services Shipping and Customs Services Motor Pool and Vehicle Maintenance Services Leasing Services Travel Services Relocation expenses reimbursed Yes After completing orientation and initial training in Washington, D.C., a Foreign Service Specialist usually is assigned to two consecutive overseas tours, each two years in length, directed by the Department. After the initial two tours, assignments will be for periods of one to three years overseas or in the United States. Qualifications General AND Specialized Experience General Experience   is work at the professional, technical, or administrative level, which has been progressively more responsible in nature. General Experience includes: Obtaining and providing a variety of services to an organization, Managing a multifaceted operation, Supervising a multidisciplinary workforce, or Other similar work. Specialized Experience   demonstrates that the applicant has acquired, and is able to apply, a combination of specific knowledge, skills and abilities appropriate to a GSO position. All qualifying Specialized Experience must demonstrate that their job-related experience has been at progressively increasing levels of performance and responsibility through such indicators as promotions, raises, increases in duties and responsibilities, and organizational and employee impact. To qualify as Specialized Experience,   60% or more of the duties   must include experience in three or more of the general areas listed below: Procurement practices and procedures. Negotiating contracts. Supervision of contractual services for utilities and equipment. Responsibility for scheduling large shipments of domestic or overseas freight, and managing customs clearances. Supervision of inventory of supplies and equipment. Supervision of motor pool operations, including management, and servicing of vehicles. Negotiating for the purchase and leasing of real property. Managing a pool of housing, developing space assignments, and maintaining individual units. Managing an employee travel program encompassing a wide variety of types of travel and destinations. In addition to meeting the requirements above, applicants must possess excellent interpersonal and communication skills and strong customer service orientation. Knowledge, Skills, and Abilities (KSA) Education, work experience, and other qualifications evaluated for evidence of the following knowledge, skills, abilities and other requirements have been identified as important to successful job performance as a General Services Officer based on extensive job analysis research. Not all of these attributes need to be met by an applicant; the attributes will be used as a set to evaluate applicants. Knowledge of Procurement and Contracting including procurement and contracting regulations and procedures, and working to oversee or actively manage procurement and contracting requirements in a professional environment. Knowledge of Finance and Accounting including basic financial and accounting principles in order to act as a post contracting officer and to ensure budgeting of monetary resources for the General Services section are handled correctly. Knowledge of Construction Maintenance and Repair functions in order to work effectively with and to oversee the work of skilled specialists and contractors, to understand the dimensions of the work needed and the resultant demands. Knowledge of Property Management and Warehousing at a supervisory level in order to oversee procedures and processes involving equipment and office supplies receipt and issuance, warehousing, inventory, and disposal of goods. Knowledge of Transportation of Materials including export, import or customs regulations, and the transportation of materials across borders to move material efficiently and legally. Knowledge of Motor Vehicle Operations including basic motor vehicle operation, maintenance and repair requirements, and procedures at a level sufficient to effectively communicate with and to oversee the work of the professional motor vehicle specialists and contractors employed in a motor pool. Knowledge of Travel Regulations and the ability to interpret and explain travel regulations and policy to customers Knowledge of Human Resources Practices including supervision, assignment, and performance monitoring to counsel U.S. and Locally Employed Staff on job performance at a level sufficient to identify possibilities and problems, and to discuss solutions for personnel issues. Skill in Analyzing Complex, Abstract Written Information including written material such as contracts, deeds, leases, and other legal documents so as to understand proposals, to perform successfully the contract management duty and, if needed, to advise others about contracts. Skill in Leading a Diverse Workforce including leading, coordinating, motivating, and directing a diverse, sometimes large, usually multinational, group of people with a variety of skills as they work, and identifying the best people for a job, so that the work is accomplished in the most efficient fashion. Skill in Time and Project Management including identifying resources, anticipating challenges, establishing milestones, defining beginning and end states, so as to efficiently and knowledgeably accomplish projects. Skill with Computers using computer software programs including word processing, managing files/records/databases, and office computer programs such as Outlook, Word, Excel, and PowerPoint, and SharePoint. Superior Oral and Written Communication skills: Applicants must demonstrate a strong command of the English language to include grammar, spelling and punctuation. Foreign Service Specialists must consistently meet a high standard for English, both written (overall structure as well as grammar, spelling and punctuation) and spoken (overall structure as well as delivery, clarity and succinctness). Education At the time of application, applicants must have one of the following: High school diploma or equivalent or an undergraduate degree or higher in any major and a minimum of three years of General Experience and three years of Specialized Experience in the last ten years; or Bachelor’s degree from an accredited college or university in one of the following: Public Administration Business Administration Industrial Engineering Industrial Management and three years of Specialized Experience in the last ten years; or Master’s degree from an accredited college or university in one of the following: Public Administration Business Administration Industrial Engineering Industrial Management and two years of Specialized Experience in the last ten years. Substitution of Education for Specialized Experience: graduate courses may be substituted for Specialized Experience at the rate of six months for each full-time year of study in Public Administration, Business Administration, Industrial Engineering, or Industrial Management. You must submit a copy of your high school diploma or equivalency certificate, or your university transcript(s) with your application. If you do not submit this documentation to demonstrate your educational achievements, you will not be given credit and your candidacy will not be continued. Official or unofficial transcripts may be submitted with your application. Your transcript must include your name, the school’s name, the degree and date awarded and have no missing pages. A transcript missing any of these elements will not pass the minimum qualifications and the candidacy will be ended.   Copies of diplomas may NOT be submitted in lieu of transcripts for education above high school level. Education from a program or institution within the United States   must be accredited by an accrediting institution recognized by the U.S. Department of Education,   http://ope.ed.gov/accreditation , in order to be credited towards qualifications or your candidacy will not be continued. Education completed in foreign high schools, colleges, or universities   may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Only accredited organizations recognized as specializing in the interpretation of foreign education credentials that are members of the   National Association of Credential Evaluation Services (NACES)   or the   Association of International Credential Evaluators, Inc. (AICE)   are accepted.   If documentation from an accredited organization is not provided, your candidacy will not be continued. For further information on the evaluation of foreign education, please refer to the   Office of Personnel Management   and the   U.S. Department of Education . The U.S. Department of State neither endorses nor recommends any individual evaluation service. Additional information *EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify)   – Verification of employment eligibility in the United States is required. U.S. law requires companies to employ only individuals who may legally work in the United States – either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. **The Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit:   https://fam.state.gov/ . ***For more information about Veteran’s Preference and how it is applied in the FSS Selection Process, please visit:   http://careers.state.gov/faqs/faqs-wiki/are-veterans-given-hiring-preference- No applicant will be considered who has previously been separated from the Foreign Service under sections §607, §608, §610 or §611 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no applicant will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof. An FSS separated for failure to receive a career appointment under section 306 may not re-apply to be an FSS in the same skill code, but may apply for another skill code (or to be a Foreign Service Generalist). Executive Branch agencies are barred by 5 US Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 US Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities. It is the policy of the Federal Government to treat all of its employees with dignity and respect and to provide a workplace that is free from discrimination whether discrimination is based on race, color, religion, sex (including gender identity or pregnancy), national origin, disability, political affiliation, marital status, membership in an employee organization, age, sexual orientation, or other non-merit factors. The Department of State provides reasonable accommodation to applicants with disabilities. Applicants requiring reasonable accommodations for any part of the application or hiring process should so advise the Department at ReasonableAccommodations@state.gov, within one week of receiving their invitation to the oral assessment. Decisions for granting reasonable accommodations are made on a case-by-case basis. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Applicants will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications. Part-time work experience will be prorated. To preview questions please   click here . Required Documents It is the responsibility of the applicant to ensure all required documents are uploaded and the application is fully completed before the closing deadline of this announcement. Any missing required documents or incomplete applications will result in the application not being considered further. There are no exceptions. USAJobs Resume Builder is the only resume format that is accepted for this Vacancy Announcement. Completed online application including the completed required Accomplishments Questionnaire and Statement of Interest narratives in the online application. Uploaded/faxed all required supporting documentation including proof of educational achievements, certifications, professional licenses, or completed forms as required in this Vacancy Announcement to qualify for this position. For applicants who are age 60 to 65, you must provide your Veteran’s Preference documentation at the time of your application. If claiming a 5 pt. veteran’s preference, you must submit a copy of your DD-214 or Certification of service. If claiming a 10 pt. veteran’s preference, you must submit your VA letter and SF-15, in addition to your DD-214 or Certification of service. A Certification must be from the armed forces that certifies the service member is expected to be discharged or released from active duty under honorable conditions within 120 days after the Certification is submitted by the applicant and should include military service dates, date of expected discharge or release, and character of service and disability rating, if applicable. Accomplishments Questionnaire and Statement of Interest These required questions provide an opportunity to describe examples and accomplishments from your education, life, and/or, work experience that demonstrate your qualifications for becoming a Foreign Service Specialist. Examples can be drawn from any part of your professional or personal experience. The information you give may be used in your oral assessment should you be invited and is an important factor in the competitive evaluation of applicants. Each response is limited to 300 words or fewer (maximum length 2,000 characters) for each item. You should compose your replies carefully, as one of the skills necessary to succeed as a Foreign Service Specialist is the ability to write clearly and concisely.   Answers to all of the items in the Accomplishments Questionnaire and Statement of Interest are required and must be completed in the online application or the candidacy will not be continued. Substantive Knowledge: Describe your skills, knowledge and experience that are applicable to performing the work described in this Vacancy Announcement including experience in supervision and performance management of subordinate staff. Intellectual Skills: Describe an example of when you used such skills to respond to unanticipated circumstances to solve a problem. Interpersonal Skills: Describe how you have used your interpersonal skills in a specific situation to resolve a problem or achieve a goal. Communication Skills: Describe a situation in which you used your communication skills, including foreign language skills if appropriate, to further an aim or achieve a goal. Management Skills: Describe a project you managed or helped to manage, and how you planned and organized, set priorities and allocated time and resources to achieve the project’s goals. Statement of Interest Required narrative Statement of Interest which discusses your: Motivation for joining the Foreign Service, Comments about your work experience, include special skills (e.g. computer), current licenses, honors, awards, special accomplishments, and/or training (with date completed) relating to this position, Experience living or working in a multicultural environment, overseas or in U.S. Benefits A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits. Health and medical coverage, federal retirement benefits, paid leave, a chance to see the world and experience different cultures. Overseas benefits include tax-free housing and tax-free education allowance for dependent children between K-12 overseas. For information on FS Salary, please visit   https://careers.state.gov/faqs/faqs-wiki/foreign-service-salary-matching-pay-tables-danger-pay-overseas-moving-expenses-and-taxes . Review our benefits How to Apply You should submit your application early, not waiting for the deadline, as application packages must be complete, submitted, and received by the closing date/time to be considered. There are no exceptions. From this Vacancy Announcement, click on “Apply.” Go to the USAJobs Log In screen and log into your USAJobs account or follow the link and instructions to create an account. Follow the USAJobs Application Process and provide your required USAJobs federal online resume. USAJobs will transfer you to the State Department online application site, Monster Government Service (MGS). Follow the instructions and answer the online questions. Your Accomplishments Questionnaire and Statement of Interest responses must be completed in the online application. You may save your work and can return to the application from USAJobs at any time prior to the deadline. The application system allows up to four methods to submit required documentation: Transfer documents from a USAJOBS portfolio; upload documents from your computer; resubmit documents from a previous application; or fax. If you are submitting documents by fax, you must follow the fax directions, and generate and use the fax coversheets for your set(s) of documents. After you attach all of your required supporting documentation, answer all the required application questions, and complete the application steps, please review the entire application packet, including the links for your submitted documents. Confirm and submit your application package, which will be used to evaluate your qualifications for this position. Application Submission Deadline: 11:59 p.m. Eastern Time on the closing date of this announcement to complete the application process and successfully submit any documentation required in this Vacancy Announcement. Application packages must be complete and received by the closing date to be considered. There are no exceptions. You should submit your application early, and may make changes as often as needed, up until the closing date of the announcement. We strongly recommended that you go back into your application and verify that your documents are attached. If you are having technical difficulty with the application process, please contact the Monster Help Desk by calling 1-866-656-6830 or by emailing mgshelp@monster.com. The Monster Help Desk is available Monday through Friday from 7 a.m. to 7 p.m. Eastern Time. For more information on the FSS hiring processes, please visit our FAQs at   http://careers.state.gov/faqs . If you have any questions regarding FS careers, please visit our Careers.State.Gov site and post your question(s) on the appropriate Forum in the Connect section:   http://careers.state.gov/connect/forums . Next steps Once submitted, your application status on USAJobs will change from “received” to “referred” or “not referred” after the close of the announcement. This status on USAJobs will not be updated further. Additional notifications to applicants concerning the application status will be by e-mail from the U.S. Department of State. Due to the high volume of applications, we ask all applicants to remain patient and await communication. It is not uncommon for several months to pass before you are informed of the result of your application. We recommend adding the Department of State domain (@state.gov) as an approved sender. For more information, please visit   http://careers.state.gov/work/foreign-service/specialist/selection-process .

VACANCY ANNOUNCEMENT United States Department of State An Equal Opportunity Employer Announcement No.:   FM-2020-0001 Position Title: Foreign Service Facility Manager Opening Period:   January 16, 2020 – April 30, 2020 Series/Grade:   FP-1176-04 Salary:   $56,711 – $99,555 Security Clearance:   Top Secret Promotion Potential:   MC Supervisory Status:   Yes Duty Locations:   Many vacancies at Department of State Posts – Overseas and Domestic, United States Position Information:   Work Schedule is Full-Time – Permanent after tenure granted by a Foreign Service Specialist (FSS) Tenure Board. Agency Contact Information:   FM Coordinator –   FMVacancyInfo@state.gov Duties Summary The U.S. Department of State is hiring Foreign Service Facility Managers.   Joining the Foreign Service is more than just salary . Refer to the Benefits section for more information on total compensation. Visit   https://careers.state.gov/obo   for more information on FM careers with the Bureau of Overseas Building Operations (OBO). Note: the salary listed is the low ($56,711) from the FS Base Schedule Payscale and the high is from the FS Overseas Comparability Pay rate ($99,555). Responsibilities Facility Managers (FMs) oversee large holdings of United States government (USG)-owned and leased properties and ensure they are maintained within accepted U.S. standards in a safe and operable condition. The FM is a member of the government’s management team who provides a wide range of building-related services, managing physical resources and asset management in a specific country. FMs may be assigned as Regional Facility Managers with responsibilities for FM program activities in several countries. FMs are the facilities and operations experts at post. FMs normally supervise one of the largest and most diverse work forces domestically or at our posts overseas. The duties of this position include: Facilities maintenance and operations strategic planning. Management of USG-owned and leased properties. Facilities operation and management. Management of facilities related services and projects, in accordance with Department of State service standards. Supervises engineers, tradesmen, maintenance staff and other facilities personnel and contractors. FMs are considered “essential personnel” and are on call to provide services 24 hours a day, seven days a week. Travel Required Occasional travel – A Foreign Service Specialist generally spends the majority of his/her career assigned to the Department of State’s overseas missions and at times, lives away from family and/or in difficult or isolated conditions. Selected applicants will be notified of an Oral Assessment (OA) requirement in Washington D.C. For the selected applicants, all travel and other expenses incurred in connection with the OA are the sole responsibility of the applicant. Who May Apply Must be a U.S. citizen. Potential applicants should read the entire announcement to ensure that they meet all of the requirements and understand a Foreign Service career. Applicants may not reapply for one year after the previous application for the same position. If a State Department Suitability Review Panel denied suitability in the last two years, you may not apply (except Diplomatic Security Special Agent (SA) candidates whose denial was based solely on the unique requirements for SAs.) Requirements Conditions of Employment Be a U.S. citizen and available for worldwide service. Be able to obtain a Top Secret Security Clearance. Be able to obtain an appropriate Foreign Service Medical Clearance. Be able to obtain a favorable Suitability Review Panel determination.* Be at least 20 years old to apply; at least 21 years old to be appointed. Be appointed prior to age 60 (preference eligible veterans excepted).** A Foreign Service Facility Manager (FM) in the Bureau of Overseas Buildings Operations (OBO) manages the operations and maintenance of the Department of State’s real property assets abroad. A Facility Manager must adhere to the highest standards of integrity, dependability, attention to detail, teamwork and cooperation while accepting the need to travel, to live overseas, and when necessary, to live away from family. The Department of State is developing a rank-order list of eligible hires for a limited number of Foreign Service Specialist vacancies based on the needs of the Department. Qualifications Specialized Experience Specialized Experience demonstrates that the applicant has acquired, and is able to apply, a combination of specific knowledge, skills and abilities appropriate to this Foreign Service position. All qualifying Specialized Experience must be of a progressively responsible nature and must have been acquired from supporting one or more senior individuals. All such experience   MUST   have been performed   within the last 10 years . For the minimum required years of Specialized Experience necessary relative to the highest level of completed education, please see the Education Requirements section. To qualify as a Specialized Experience, the duties   MUST   have a combination of the components listed below of   at least 60%   of the work duties. Examples of Specialized Experience include, but are not limited to: Working with projects that require specialized knowledge of engineering drawings and designs, Working with projects that require specialized knowledge of safety functions and applicable building codes, Managing and administering preventative and non-preventative maintenance programs; and Managing the financial aspects of a variety of contracts and supervising staff. Knowledge, Skills, and Abilities (KSA) The applicant’s experience, education, and training must show that they have an in-depth knowledge of their field and possess the knowledge, skills and abilities (KSAs) to successfully perform facility management and/or facility management duties at Department of State facilities worldwide. Demonstrated experience managing and overseeing the routine and non-routine maintenance and repair of large commercial and residential buildings and/or an inventory of multiple properties to include maintenance of the grounds, HVAC systems, plumbing, mechanical and electrical systems, elevators, automated voltage regulator systems, uninterrupted power supply equipment, generators, and the structural aspects of buildings. Demonstrated knowledge of architectural and engineering drawings and designs, building information modeling, building codes, fire/life safety detection and suppression systems, environmental management best practices and procedures applicable to facility management, minor renovation and construction projects. Applying quality control and assurance practices to preventative and non-preventative maintenance, minor renovation and construction projects, maintenance scheduling techniques, demonstrated use of computerized maintenance management systems, building automation systems, project management software, and AutoCAD. Managing financial elements of contracts for maintenance and repair services, minor renovation and construction, equipment replacement projects, reviewing contractor invoices for contract compliance, analyzing and negotiating contractor claims and change order requests, compliance with manufacturers and contractor guaranties and warranties. Developing strategic plans for short and long-term preventative and predictive maintenance to include the development of scopes of work, budgeting to include projects and operational budgets. Determining human resource requirements through work order analysis, maintenance staff deficiencies, staff training requirements and out sourcing potential for maximum efficiency and customer satisfaction. Recognizing maintenance and repair problems, developing options for action and recommending solutions to include preparing work orders, cost implications, sustainability awareness and energy savings. Displaying effective leadership and supervision of staff to include positions of project team leader, program and/or project management role, team building and consensus building skills with colleagues, supervisors and subordinates. Demonstrating effective verbal and written communications skills with technical and non-technical personnel, use of standard computer software for presentations, fiscal monitoring and daily communication. Applicants must demonstrate a strong command of the English language to include grammar, spelling and punctuation. Foreign Service Specialists must consistently meet a high standard for English, both written (overall structure as well as grammar, spelling and punctuation) and spoken (overall structure as well as delivery, clarity and succinctness). Physical Requirements Some of the essential functions of the job have a physically demanding component. In the execution of the duties and tasks listed above, Facility Managers   MUST   have: The ability to work in confined areas such as crawl spaces, attics, utility pits, tunnels, manholes, and other confined spaces; The ability to work from heights such as rooftops, ledges, scaffolding, including climbing extension ladders and scaffolding; The ability to move and handle heavy objects (up to 50 pounds of weight) such as equipment, tools, and other building materials; The ability to see objects that are near, far, in color, or at night, possibly including depth perception; and Have the ability to hear speech or other sounds, possibly including sufficient sensitivity to hear sounds of low volume or in noisy environments. Education Education Requirements At the time of application, applicants   MUST   have one of the following: Undergraduate degree in any major and three years Specialized Experience in the last 10 years; or Master’s degree or higher in any major and two years Specialized Experience in the last 10 years; or Undergraduate degree or higher in Facility Management or Facilities Engineering (does not require Specialized Experience). You must submit a copy of your university transcript(s) with your application.   If you do not submit this documentation to demonstrate your educational achievements, you will not be given credit and your candidacy will not be continued.   NOTE: Copies of diplomas may not be submitted in lieu of transcripts. Official or unofficial transcripts may be submitted with your application. Your transcript   MUST   include your name, the school’s name, the type of degree, date awarded, and include all pages. A transcript missing any of these elements will not pass the minimum qualifications and the candidacy will not be continued. Education from a program or institution within the United States MUST be accredited   by an accrediting institution recognized by the U.S. Department of Education,   http://ope.ed.gov/accreditation , in order to be credited towards qualifications or your candidacy will not be continued. Education completed in foreign high schools, colleges or universities   may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Only accredited organizations recognized as specializing in the interpretation of foreign education credentials that are members of the   National Association of Credential Evaluation Services (NACES)   or the   Association of International Credential Evaluators, Inc. (AICE)   are accepted. If documentation from an accredited organization is not provided, your candidacy will not be continued. For further information on the evaluation of foreign education, please refer to the   Office of Personnel Management   and the   U.S. Department of Education . The U.S. Department of State neither endorses nor recommends any individual evaluation service. Additional information *EMPLOYMENT ELIGIBILIY VERIFICATION PROGRAM (E-Verify)   – Verification of employment eligibility in the United States is required. U.S. law requires organizations to employ only individuals who may legally work in the United States – either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. **The Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit:   https://fam.state.gov/ . ***For more information about Veteran’s Preference and how it is applied in the FSS Selection Process, please visit:   https://careers.state.gov/faq-items/vets-hiring-preference/ . No applicant will be considered who has previously been separated from the Foreign Service under sections §607, §608, §610 or §611 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no applicant will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof. A Foreign Service Specialist (FSS) separated for failure to receive a career appointment under section 306 may not re-apply to be an FSS in the same skill code, but may apply for another skill code (or to be a Foreign Service Generalist). Executive Branch agencies are barred by 5 US Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 US Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities. It is the policy of the Federal Government to treat all of its employees with dignity and respect and to provide a workplace that is free from discrimination whether discrimination is based on race, color, religion, sex (including gender identity or pregnancy), national origin, disability, political affiliation, marital status, membership in an employee organization, age, sexual orientation, or other non-merit factors. The Department of State provides reasonable accommodation to applicants with disabilities. Applicants requiring reasonable accommodations for any part of the application or hiring process should so advise the Department at   ReasonableAccommodations@state.gov , within one week of receiving their invitation to the oral assessment. Decisions for granting reasonable accommodations are made on a case-by-case basis. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Candidates will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications. Part-time work experience will be prorated. To preview questions please   click here . Required Documents It is the responsibility of the applicant to ensure all required documents are uploaded and the application is fully completed before the closing deadline of this announcement.   Any missing required documents or incomplete applications will result in your application not being considered further. USAJobs Resume Builder is the only resume format that is accepted for this Vacancy Announcement. Completed online application including the completed required Accomplishments Questionnaire and Statement of Interest narratives in the online application. Uploaded/faxed all required supporting documentation including proof of educational achievements, certifications, professional licenses, or completed forms as required in this Vacancy Announcement to qualify for this position. For applicants who are age 60 to 65, you must provide your Veteran’s Preference documentation at the time of your application. If claiming a 5 pt. veteran’s preference, you must submit a copy of your DD-214 or Certification of service. If claiming a 10 pt. veteran’s preference, you must submit your VA letter and SF-15, in addition to your DD-214 or Certification of service. A Certification must be from the armed forces that certifies the service member is expected to be discharged or released from active duty under honorable conditions within 120 days after the Certification is submitted by the applicant and should include military service dates, date of expected discharge or release, and character of service and disability rating, if applicable. Accomplishments Questionnaire and Statement of Interest These required questions provide an opportunity to describe examples and accomplishments from your education, life, and/or work experience that demonstrate your qualifications for becoming a Foreign Service Specialist (FSS). Examples can be drawn from any part of your professional or personal experience. The information you give may be used in your oral assessment should you be invited and is an important factor in the competitive evaluation of applicants. Each response is limited to 300 words or fewer (maximum length 2,000 characters) for each item. You should compose your replies carefully, as one of the skills necessary to succeed as an FSS is the ability to write clearly and concisely. Accomplishments Questionnaire   questions: Substantive Knowledge: Describe your skills, knowledge and experience that are applicable to performing the work described in this vacancy announcement including experience in supervision and performance management of subordinate staff. Intellectual Skills: Describe an example of when you used such skills to respond to unanticipated circumstances to solve a problem. Interpersonal Skills: Describe how you have used your interpersonal skills in a specific situation to resolve a problem or achieve a goal. Communication Skills: Describe a situation in which you used your communication skills, including foreign language skills if appropriate, to further an aim or achieve a goal. Management Skills: Describe a project you managed or helped to manage and how you planned and organized, set priorities and allocated time and resources to achieve the project’s goals. Required narrative   Statement of Interest   which discusses your: Motivation for joining the Foreign Service; Comments about your work experience, include special skills (e.g. computer), current licenses, honors, awards, special accomplishments, and/or training (with date completed) relating to this position; and Experience living or working in a multicultural environment, overseas or in U.S. NOTE: Answers to all of the items in the Accomplishments Questionnaire and Statement of Interest are required and MUST be completed in the online application or your candidacy will not be continued. Benefits A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.   Learn more about federal benefits . Agency Benefits Health and medical coverage, federal retirement benefits, paid leave, and an unprecedented chance to see the world and experience different cultures. Overseas benefits include tax-free housing overseas and tax-free education allowance for dependent children between K-12 overseas. For information on FS Salary, please visit   https://careers.state.gov/faqs/faqs-wiki/foreign-service-salary-matching-pay-tables-danger-pay-overseas-moving-expenses-and-taxes . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered. How to Apply You should submit your application early, not waiting for the deadline, as application packages must be complete, submitted, and received by the closing date/time to be considered. There are no exceptions. From this Vacancy Announcement, click on “Apply.” Go to the USAJobs Log In screen and log into your USAJobs account or follow the link and instructions to create an account. Follow the USAJobs Application Process and provide your required USAJobs federal online resume. USAJobs will transfer you to the State Department online application site, Monster Government Service (MGS). Follow the instructions and answer the online questions. Your Accomplishments Questionnaire and Statement of Interest responses must be completed in the online application. You may save your work and can return to the application from USAJobs at any time prior to the deadline. The application system allows up to four methods to submit required documentation: Transfer documents from a USAJOBS portfolio; upload documents from your computer; resubmit documents from a previous application; or fax. If you are submitting documents by fax, you must follow the fax directions, and generate and use the fax coversheets for your set(s) of documents. After you attach all of your required supporting documentation, answer all the required application questions, and complete the application steps, please review the entire application packet, including the links for your submitted documents. Confirm and submit your application package, which will be used to evaluate your qualifications for this position. Application Submission Deadline: 11:59 p.m. Eastern Time on the closing date of this announcement to complete the application process and successfully submit any documentation required in this Vacancy Announcement. Application packages must be complete and received by the closing date to be considered. There are no exceptions. You should submit your application early, and may make changes as often as needed, up until the closing date of the announcement. We strongly recommended that you go back into your application and verify that your documents are attached. If you are having technical difficulty with the application process, please contact the Monster Help Desk by calling 1-866-656-6830 or by emailing mgshelp@monster.com. The Monster Help Desk is available Monday through Friday from 7 a.m. to 7 p.m. Eastern Time. For more information on the FSS hiring processes, please visit our FAQs at   http://careers.state.gov/faqs . If you have any questions regarding Foreign Service careers, please visit our   https://careers.state.gov/faqs/   site and post your question(s) on the appropriate Forum in the Connect section:   http://careers.state.gov/connect/forums . Next steps Once submitted, your application status on USAJobs will change from “received” to “referred” or “not referred” after the close of the announcement. This status on USAJobs will not be updated further. All applicants will be notified via his/her Monster account about the outcome of the initial application review and if they will be further considered for this FS position. Additional notifications to applicants concerning the application status will be by e-mail from the U.S. Department of State. Due to the high volume of applications, we ask all applicants to remain patient and await communication. It is not uncommon for several months to pass before you are informed of the results of your applications. We recommend adding the Department of State domain (@state.gov) as an approved sender. For more information, please visit   http://careers.state.gov/work/foreign-service/specialist/selection-process .

VACANCY ANNOUNCEMENT United States Department of State An Equal Opportunity Employer Announcement No:   SEO-2020-0002 Position Title:   Diplomatic Security: Foreign Service Engineering Officer (SEO) Open Period:   11/06/2019 – 02/04/2020 Series/Grade:   FP-0855-06 Salary:   $59,496 to $59,496 per year Promotion Potential:   MC Supervisory Status:   Yes Security Clearance:   Top Secret/SCI Duty Locations:   Department of State Posts – Overseas and Domestic, United States Agency Contact:   DS Recruitment –   DSRecruitment@state.gov Who May Apply Must be a U.S. citizen. Potential applicants should read the entire announcement to ensure that they meet all of the requirements and understand a Foreign Service career. Applicants may not reapply for one year after the previous application for the same positon. If a State Department Suitability Review Panel denied suitability in the last two years, you may not apply (except Diplomatic Security Special Agent (SA) candidates whose denial was based solely on the unique requirements for SAs.) Job Summary The U.S. Department of State is developing a rank-order list of eligible hires for a limited number of Security Engineering Officer (SEO) vacancies based on the needs of the Department. To learn more about the Department of State and a career as a Foreign Service Specialist, please visit us at   https://careers.state.gov . This is a 2550 Foreign Service skill code equivalent to the 0855 series in the Civil Service. Responsibilities Foreign Service Security Engineering Officers (SEOs) are responsible for the protection of Department of State personnel, facilities, and sensitive information from acts of crime, terrorism, and technical espionage. The Department carries out this mission at over 275 embassies and consulates around the world, offices in the metropolitan Washington, DC area and Fort Lauderdale, FL. The duties of SEOs vary according to the size of the post and the requirements of the specific diplomatic mission. The following are examples of the types of duties and responsibilities assigned to SEOs. This list is neither exhaustive, nor in priority order. Administer and manage technical and information security programs, projects, and resources worldwide. Conduct technical security assessments and recommend security upgrades to deter terrorism and technical espionage. Plan and conduct technical surveillance countermeasures (TSCM) surveys to detect and nullify technical penetrations of Department of State facilities. Identify security risks, analyze and manage those risks, and specify system requirements and procedural measures to ensure the integrity of stand-alone computers and network information systems. Plan and conduct certification tests, as well as maintain the security requirements for information processing and secure conferencing facilities. Produce a variety of written documents including well-crafted management memoranda, trip reports, telegraphic communications with posts, and engineering surveys or technical service reports detailing specific engineering services planned or performed. Perform extensive travel throughout the world to service overseas embassies and consulates, often in remote locations, including the transport of technical supplies and materials (and on occasion, diplomatic pouches) by vehicle, airplane, train, and public transportation. Specify, design, maintain, evaluate, procure, install, and certify equipment, and/or products for technical security systems, such as: Closed-circuit television, emergency notification systems, radio-frequency (RF) communications systems, intrusion detection and alarms, locking devices, access control and denial systems, countermeasures equipment, and acoustic/RF attenuation technologies. Computer systems/encryption, firewalls, computer forensics, network intrusion monitoring and prevention, and system security audit products. Engage in work that can, on occasion, be dirty and /or physically demanding. Evaluate a wide variety of equipment, systems, and products for security vulnerabilities. SEOs are considered “essential personnel’” and are on call to provide services 24 hours a day, seven days a week. Travel Required 50% or less – An SEO generally spends about half of his/her career assigned to the Department of State’s overseas missions and at times, lives away from family and/or in difficult or isolated conditions. Selected applicants will be notified of a Written and Oral Assessment (OA) requirement in Washington D.C. For selected applicants, all travel and other expenses incurred in connection with the OA are the sole responsibility of the applicant. Relocation expenses reimbursed Yes After completing orientation and initial training, a SEO is usually assigned a two-year tour of duty in Washington, D.C., followed by an overseas tour, two years in length and directed by the Department. After the initial two tours, assignments will be for periods of one to three years overseas or in the United States. Conditions of Employment Be a U.S. citizen and available for worldwide service. Be able to obtain a Top Secret/SCI Security Clearance. Be able to obtain an appropriate Foreign Service Medical Clearance. Be able to obtain a favorable Suitability Review Panel determination.* Be at least 20 years old and at least 21 years old to be appointed. Be appointed prior to age 60 (preference eligible veterans excepted).** Education Applicants must have a Bachelor of Science (BS) degree, Master of Science (MS), or Doctor of Philosophy (PhD) in Physics or in an Engineering program that must: be in a school of engineering with at least one program accredited by ABET; or evidence of having successfully passed the Fundamentals of Engineering (FE) examination or any other written test required for professional registration by an engineering licensure board in the various States, the District of Columbia, Guam, and Puerto Rico or current registration as an Engineer Intern (EI), Engineer in Training (EIT), or licensure as a Professional Engineer (PE) by any State, the District of Columbia, Guam, or Puerto Rico may be used to fulfill the education requirement. You must submit transcripts supporting your educational achievements to receive credit. Official or unofficial transcripts may be submitted with your application. Your transcript must include your name, the school’s name, the degree and date awarded. A transcript missing any of the key elements above, as well as a partial transcript will not pass the minimum qualifications and the candidacy will be ended. Copies of diplomas may not be submitted in lieu of transcripts for education above high school level. Education completed in foreign colleges or universities   may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Only accredited organizations recognized as specializing in the interpretation of foreign education credentials that are members of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE) are accepted. NACES:   www.naces.org/members.htm AICE:   www.aice-eval.org/members For more information on the evaluation of foreign education, refer to the Office of Personnel Management and the U.S. Department of Education. The U.S. Department of State neither endorses nor recommends any individual evaluation service. OPM:   www.opm.gov U.S. Department of Education:   http://www.ed.gov Qualifications Applicants for this position should have academic achievements and/or job-related experience that reflect the following knowledge and skill areas. For experienced candidates, showing progressively increasing levels of performance and responsibility is desirable. Knowledge of Engineering and Technology, including engineering principles and practices, electronics technology, electromagnetic spectrum, information technology equipment, networks and network protocol, computer programs, and risk analysis. Technical Skills, including reading and developing schematic diagrams, electrical drawings, and building plans, selecting and operating electronic equipment, using and developing test equipment and tools, surveying, evaluating, documenting, and using computer software. Project Management Skills, including planning and organizing, developing action plans, setting schedules, priorities, and goals, problem solving, and decision making. People Management Skills, including motivating employees, supervision, teamwork, leadership, conflict resolution, working with others with diverse backgrounds, and customer service. Intellectual Skills, including oral communication, writing, reporting, research, knowledge management, and self-development. SEO candidates must meet supplemental physical standards including, but not limited to, additional vision and hearing requirements. The standards for the SEO position can be found at   https://careers.state.gov/downloads   in the Four Conditions of Diplomatic Security Employment section. With few exceptions, the SEO candidate and all immediate family members (spouse, parents, siblings, children, or cohabitants) must be citizens of the U.S. in order to qualify for SCI access. A candidate that already holds Top Secret, but does not hold SCI access, will require an upgrade to SCI before he or she can report for training or duty. Note: The medical examination is required only after a candidate has successfully passed the written and oral assessments. It is not part of the initial application package. Other Requirements Driver’s License: A valid U.S. driver’s license is required. Essential Physical Requirements Some of the essential functions of the job have a physically demanding component. For instance, in conducting technical surveillance countermeasures inspections, an SEO is periodically required to perform work that requires regular and recurring periods of prolonged standing, bending, and stretching. An SEO is required periodically to climb ladders and work from heights in performing the essential duties. Other essential duties of the job may involve recurring lifting of moderately heavy equipment and tools and physical endurance to be physically active for many hours. Related activities may include crawling, twisting, maneuvering, and working in cramped spaces as well as the occasional moving and transporting of diplomatic pouches. Occasionally, the job may require exposure to extreme environmental conditions or prolonged periods of travel. A physical examination of each applicant offered a position is required to ensure that the candidate meets the physical and medical requirements necessary to perform the essential functions of the job and can meet the standards required for a worldwide medical clearance. In addition, candidates must have vision that is correctable to 20/20 in one eye and 20/40 in the other, no color blindness, adequate night vision, and good peripheral vision. Note: Lasik surgery and implantable lens are permitted. Surgical and follow-up reports will be required. Candidates must also have good hearing with no loss of greater than 30 decibels at 500, 1000, or 2000, Hz level. Note: Use of hearing appliances is not allowed. The musculoskeletal system should have no deformities, diseases, or limiting conditions that would interfere with the performance of duties. Applicants must be available for worldwide service, and be able to tolerate intensive world travel and at times living away from family and working and living in difficult and/or isolated conditions. Superior oral and written communication skills: Applicants must demonstrate a strong command of the English language to include grammar, spelling and punctuation. FSS must consistently meet a high standard for English, both written (overall structure as well as grammar, spelling and punctuation) and spoken (overall structure as well as delivery, clarity and succinctness). Education Applicants must have a Bachelor of Science (BS) degree, Master of Science (MS), or Doctor of Philosophy (PhD) in Physics or in an Engineering program that must: be in a school of engineering with at least one program accredited by ABET; or evidence of having successfully passed the Fundamentals of Engineering (FE) examination or any other written test required for professional registration by an engineering licensure board in the various States, the District of Columbia, Guam, and Puerto Rico or current registration as an Engineer Intern (EI), Engineer in Training (EIT), or licensure as a Professional Engineer (PE) by any State, the District of Columbia, Guam, or Puerto Rico may be used to fulfill the education requirement. You must submit at the time of application a copy of your transcript(s). Final acceptance will be predicated on receipt of the degree. Prior to appointment, applicants must provide proof of obtaining their degree by June 30, 2020. It is also required that an official transcript that confirms award of the degree be placed in your file prior to appointment. Evidence of licensure must be submitted when requested. You must submit transcripts supporting your educational achievements. Official or unofficial transcripts may be submitted with your application. Your transcript must include your name, the school’s name, the degree and date awarded. A transcript missing any of the key elements above, as well as a partial transcript will not pass the minimum qualifications and the candidacy will be ended. Copies of diplomas may not be submitted in lieu of transcripts for education above high school level. Education completed in foreign colleges or universities   may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Only accredited organizations recognized as specializing in the interpretation of foreign education credentials that are members of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE) are accepted. If documentation from an accredited organization is not provided, your candidacy will not be continued. For information on ABET mutual recognition agreements, please   click here . NACES:   www.naces.org/members.htm AICE:   www.aice-eval.org/members For more information on the evaluation of foreign education, refer to the Office of Personnel Management and the U.S. Department of Education. The U.S. Department of State neither endorses nor recommends any individual evaluation service. OPM:   www.opm.gov U.S. Department of Education:   http://www.ed.gov Additional Information *EMPLOYMENT ELIGIBILIY VERIFICATION PROGRAM (E-Verify) – Verification of employment eligibility in the United States is required. U.S. law requires companies to employ only individuals who may legally work in the United States – either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. *The Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit:   https://fam.state.gov/ . **For more information about Veteran’s Preference and how it is applied in the FSS Selection Process, please visit:   https://careers.state.gov/faqs/faqs-wiki/are-veterans-given-hiring-preference- . No applicant will be considered who has previously been separated from the Foreign Service under sections §607, §608, §610 or §611 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no applicant will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof. An FSS separated for failure to receive a career appointment under section 306 may not re-apply to be an FSS in the same skill code, but may apply for another skill code (or to be a Foreign Service Generalist). Executive Branch agencies are barred by 5 US Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 US Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities. It is the policy of the Federal Government to treat all of its employees with dignity and respect and to provide a workplace that is free from discrimination whether discrimination is based on race, color, religion, sex (including gender identity or pregnancy), national origin, disability, political affiliation, marital status, membership in an employee organization, age, sexual orientation, or other non-merit factors. The Department of State provides reasonable accommodation to applicants with disabilities. Applicants requiring reasonable accommodations for any part of the application or hiring process should so advise the Department at   ReasonableAccommodations@state.gov   , within one week of receiving their invitation to the oral assessment. Decisions for granting reasonable accommodations are made on a case-by-case basis. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Candidates will be evaluated on their total background including experience, education, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications. Part-time work experience will be prorated. To preview questions please   click here . Required Documents It is the responsibility of the applicant to ensure all required documents are uploaded and the application is fully completed before the closing deadline of this announcement. Any missing required documents or incomplete applications will result in your application not being considered further. USAJobs Résumé Builder is the résumé format that is accepted for this Vacancy Announcement. Completed online application including the required Accomplishments Questionnaire and Statement of Interest narratives in the online application. Uploaded/faxed all required supporting documentation including proof of educational achievements, certifications, professional licenses, or completed forms as required in this Vacancy Announcement to qualify for this position. For applicants who are age 60 to 65, you must provide your Veteran’s Preference documentation at the time of your application. If claiming a 5 pt. veteran’s preference, you must submit a copy of your DD-214 or Certification of service. If claiming a 10 pt. veteran’s preference, you must submit your VA letter and SF-15, in addition to your DD-214 or Certification of service. A Certification must be from the armed forces that certifies the service member is expected to be discharged or released from active duty under honorable conditions within 120 days after the Certification is submitted by the applicant and must include military service dates, date of expected discharge or release, and character of service and disability rating, if applicable. Accomplishments Questionnaire and Statement of Interest These required questions provide an opportunity to describe examples and accomplishments from your education, life, and/or work experience that demonstrate your qualifications for becoming an FSS. Examples can be drawn from any part of your professional or personal experience. The information you give may be used in your oral assessment should you be invited and is an important factor in the competitive evaluation of applicants. Each response is limited to 300 words or fewer (maximum length 2,000 characters) for each item. You should compose your replies carefully, as one of the skills necessary to succeed as an FSS is the ability to write clearly and concisely. Answers to the all of the items in the Accomplishments Questionnaire and Statement of Interest are required and must be completed in the online application. Accomplishments Questionnaire Substantive Knowledge: Using your knowledge of technical security programs, give what you consider to be the best example of a situation where you found a solution to a practical problem. Indicate the nature of the problem, who was affected by the problem and in what way, and the results or benefits of your solution. Intellectual Skills: Describe a time when you had to analyze a situation and make a quick decision. What process did you follow for making the decision and were you satisfied with the results? Interpersonal Skills: Please provide an example that demonstrates you are good at working with others in difficult situations. What exactly did you do that shows you have this skill? Communication Skills: Describe a situation in which you used your communication skills to describe a technical issue to a non-technical audience. Managerial Skills: Describe a project you managed or helped to manage and how you sought to achieve the project’s goals. What techniques and tools did you use? Leadership Skills: Describe a time when you identified a serious problem that required immediate action. How did you take the lead in solving the problem? Statement of Interest Required narrative Statement of Interest which discusses your: Motivation for joining the Foreign Service, Comments about your work experience, include special skills (e.g. computer), current licenses, honors, awards, special accomplishments, and/or training (with date completed) relating to this position, Experience living or working in a multicultural environment, overseas or in U.S. Benefits A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.   Learn more about federal benefits . Health and medical coverage, federal retirement benefits, paid leave, a chance to see the world and experience different cultures. Overseas benefits include tax-free housing and tax-free education allowance for dependent children between K-12 overseas. For information on FS Salary, please visit   https://careers.state.gov/faqs/faqs-wiki/foreign-service-salary-matching-pay-tables-danger-pay-overseas-moving-expenses-and-taxes . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered. How to Apply You should submit your application early, not waiting for the deadline, as application packages must be complete, submitted, and received by the closing date to be considered. There are no exceptions. From this Vacancy Announcement, click on “Apply.” Go to the USAJobs Log In screen and log into your USAJobs account or follow the link and instructions to create an account. Follow the USAJobs Application Process and provide your required USAJobs federal online resume. USAJobs will transfer you to the State Department agency online application site, Monster Government Service (MGS). Follow the instructions and answer the online questions. Your Accomplishments Questionnaire and Statement of Interest responses must be completed in the online application. You may save your work and can return to the application from USAJobs at any time prior to the deadline. The application system allows up to four methods to submit required documentation: Transfer documents from a USAJOBS portfolio; upload documents from your computer; resubmit documents from a previous application; or fax. If you are submitting documents by fax, you must follow the fax directions, and generate and use the fax coversheets for your set(s) of documents. After you attach all of your required supporting documentation, answer all the required application questions, and complete the application steps, please review the entire application packet, including the links for your submitted documents. Confirm and submit your application package, which will be used to evaluate your qualifications for this position. Application Submission Deadline: 11:59 p.m. Eastern Time on the closing date of this announcement to complete the application process and successfully submit any documentation required in this Vacancy Announcement. Application packages must be complete and received by the closing date to be considered. There are no exceptions. You should submit your application early, and may make changes as often as needed, up until the closing date of the announcement. We strongly recommended that you go back into your application and verify that your documents are attached. If you are having technical difficulty with the application process, please contact the Monster Help Desk by calling 1-866-656-6830 or by emailing mgshelp@monster.com. The Monster Help Desk is available Monday through Friday from 7 a.m. to 7 p.m. Eastern Time. For more information on the FSS hiring processes, please visit our FAQs at   http://careers.state.gov/faqs . If you have any questions regarding FS careers, please visit our Careers.State.Gov site and post your question(s) on the appropriate Forum in the Connect section:   http://careers.state.gov/connect/forums . Next steps Once submitted, your application status on USAJobs will change from “received” to “referred” or “not referred” after the close of the announcement. This status on USAJobs will not be updated further. All applicants will be notified via his/her Monster account about the outcome of the initial application review and if they will be further considered for this FS position. Additional notifications to applicants concerning the application status will be by e-mail from the U.S. Department of State. Due to the high volume of applications, we ask all applicants to remain patient and await communication. It is not uncommon for several months to pass before you are informed of the results of your applications. We recommend adding the Department of State domain (@state.gov) as an approved sender. For more information, please visit   http://careers.state.gov/work/foreign-service/specialist/selection-process .

VACANCY ANNOUNCEMENT United States Department of State An Equal Opportunity Employer Announcement   STS-2020-0001 Position Title:   Diplomatic Security: Foreign Service Security Technical Specialist Open Period:   October 16, 2019 – January 14, 2020 Pay Scale and Grade:   FP 06 Salary:   $41,081 – $60,329 Promotion Potential:   03 Appointment Type:   Permanent – Permanent after tenure granted by a Foreign Service Specialist (FSS) Tenure Board. Work Schedule:   Full Time Security Clearance:   Top Secret Supervisory Status:   Yes Contact Information:   DSRecruitment@state.gov Location Department of State Posts – Overseas and Domestic, United States – MANY vacancies Relocation expenses reimbursed Yes After completing orientation and initial training in Washington, D.C., an FSS usually is assigned to two overseas tours, each two years in length, directed by the Department. After the initial two tours, assignments will be for periods of one to three years overseas or in the United States. Duties Summary The U.S. Department of State is hiring Security Technical Specialists (STS). The salary listed is from the   FS Base Schedule Payscale . In most cases, new-hires are paid at the   FS Overseas Comparability Pay rate   ($49,108 to $72,117). The Department of State offers a comprehensive compensation and benefits package.   Joining the Foreign Service is more than just salary . For more information, please visit the Bureau of Diplomatic Security’s website at   www.careers.state.gov/ds   or the Department of State’s   Careers site . Responsibilities Security Technical Specialists (STS) provide support for and assist in worldwide technical security programs to maintain and provide protection for Department of State personnel and facilities from technical espionage, acts of terrorism, and crime. The duties of a Security Technical Specialist (STS) vary according to the size of the post and the requirements of the specific diplomatic mission. The following are examples of the types of duties and responsibilities assigned to a STS at posts around the world, or in domestic locations. This list is neither exhaustive, nor in priority order: Install and troubleshoot technical security equipment and components. Assist with and/or perform technical surveys, system specifications, and equipment installations. Conduct evaluations of security designs. Conduct inspections and compare security equipment designs to established standards. Prepare “As-Built” drawings. Ensure vehicle barriers, X-ray machines, forced entry ballistic resistant (FEBR) doors, walk-through metal detectors, vehicle arrest systems, explosive detection equipment, and other technical security systems are fully operational. Repairs failed systems and performs preventative maintenance of technical security systems. Service facility imminent danger/emergency notification systems. Verification-of-operation tests of technical security systems. Travel to overseas embassies and consulates and coordinate technical support trips. Use sophisticated electronic test equipment: oscilloscopes, time domain reflectometers, etc. Manage equipment logistics – shipping, receiving, Bill-of-Materials (BOM) preparation. Oversee and supervise the explosive detection program (EDP). Maintain electronic and electro-mechanical systems. Use computer networking to monitor equipment and share information and data. Conduct radiation safety checks. Manage equipment inventory – tracking, spare parts, ordering. Organize workshops, shop tools, equipment, parts, and supplies. Work with host country personnel (local nationals) when required. Test new-generation technical security equipment. Provide technical security support to high level USG officials and Foreign Dignitaries. Manage training programs for various technical security systems. Train security personnel at posts as required. Takes training to maintain and upgrade technical skills. Write technical reports, including engineering security services reports (ESSRs), evaluations of equipment and/or systems, maintenance and/or installation activities, technical field notices, and other documentation as required. Assist in the administration of security contracts. Serve as Contracting Officer’s Representative (COR) and as Government Technical Monitor. Supervise regional security technicians when so assigned. Assist in mentoring and evaluating junior STS personnel when so assigned. Essential Physical Requirements: Some of the essential functions of the Security Technical Specialist (STS) job have a physically demanding component. In the execution of the duties and tasks listed above, an STS may be required to: See objects that are near, far, or at night. Hear speech or other sounds including sufficient sensitivity to hear sounds of low volume or in noisy environments. Speak clearly enough so others will understand, including speaking to groups. Lift, push, pull, carry, climb ladders, or balance. Move heavy objects, such as crates, building materials, motor generator that may be oversized and weigh in excess of 70 lbs. Manipulate small objects with hands or fingers. Perform manual installation operations to include hammer drilling, core drilling, pulling wire, installing conduit and terminating cable. Perform movements repeatedly or continually including ability to stand for extended periods, bend and stretch to reach equipment for prolonged periods, and take frequent extended trips by plane or car. Exhibit the mental endurance to concentrate for long periods, learn complex information and procedures, and think effectively after extensive travel and jet-lag. Tolerate extreme environmental conditions, i.e. heat, cold, noise and pollution. Travel and work in hostile environments such as war zones, areas of civil and political strife and in regions of the world having extreme climates. Climb stairs, ladders and other inclines. Work from heights to include rooftops, ledges, bucket trucks, scaffolding and extension ladders. Crawl under, around or over objects. Work in confined areas such as crawlspaces, attics, utility pits, tunnels, manholes and other confined space. Travel Required 50% or less – An FSS generally spends the majority of his/her career assigned to the Department of State’s overseas missions and at times, lives away from family and/or in difficult or isolated conditions. Selected applicants will be notified of an Oral Assessment (OA) requirement in Washington D.C. For selected applicants, all travel and other expenses incurred in connection with the OA are the sole responsibility of the applicant. Requirements Conditions of Employment Be a U.S. citizen and available for worldwide service.* Be able to obtain a Top Secret Security Clearance. Be able to obtain an appropriate Foreign Service Medical Clearance. Be able to obtain a favorable Suitability Review Panel determination.** Be at least 20 years old and at least 21 years old to be appointed. Be appointed prior to age 60 (preference eligible veterans excepted).*** Official or unofficial transcripts may be submitted with your application. Please refer to the Education Requirements section for more information. Other Requirements Driver’s License: A valid U.S. driver’s license is required. A physical examination of each applicant offered a position is required to ensure that the candidate meets the essential physical and medical requirements necessary to perform the essential functions of the job and can meet the standards required for a worldwide medical clearance. In addition, candidates must have vision that is correctable to 20/20 in one eye and 20/40 in the other, no color blindness, adequate night vision, and good peripheral vision. In addition, candidates must have good hearing with no loss of greater than 30 decibels at 500, 1000, or 2000 Hz level. The musculoskeletal system should have no deformities, diseases, or limiting conditions that would interfere with the performance of duties. The standards for STS can be found at   https://careers.state.gov/downloads/   in the Four Conditions of Diplomatic Security Employment Section. Note: The medical examination is required only   after   a candidate has successfully passed the written and oral assessments. It is not part of the initial application package. Qualifications Applicants must have at least two years of specialized experience, which demonstrates the ability to troubleshoot and repair electronic, electrical, and/or electro-mechanical systems and equipment, and is supported by work experience in this discipline. Examples of experience include, but are not limited to the following: Troubleshooting, maintenance, repair and installation of AC power distribution systems, motor-generators Troubleshooting, maintenance, repair and installation of motors, motor controls, disconnects, relays Troubleshooting, maintenance, repair and installation of low voltage DC electronic systems Troubleshooting, maintenance, repair and installation of low voltage DC electro-mechanical systems Use, repair, and/or calibration of electronic test equipment – meters, oscilloscopes Bench repair of electronic, electrical, and electro-mechanical equipment to the component level Troubleshooting, maintenance, repair and installation of mechanical and electro-mechanical locking systems – electronic strikes, locks Troubleshooting, maintenance, repair and installation of pedestrian and vehicular access control systems – door controls, vehicle barriers / arrest Troubleshooting, maintenance, repair and installation of closed-circuit television (CCTV) systems – monitors, cameras, switches Troubleshooting, maintenance, repair and installation of metal detectors – hand held, walk through Troubleshooting, maintenance, repair and installation of radio communications systems, voice and digital communications networks Troubleshooting, maintenance, repair and installation of Intrusion Detection Systems – alarms, detectors, sensors Troubleshooting, maintenance, repair and installation of Public Address Systems – emergency notification systems, intercoms Using computers to monitor equipment, order and track supplies, maintain maintenance records, and communicate. Knowledge, Skills, and Other Characteristics Knowledge of technology to include electronics technology, National Electrical Code (NEC), networking basics, information technology, information technology, installation practices, risk analysis techniques, basic cost analysis, basic statistical analysis, scientific method and characteristics of materials. Knowledge of security systems to include knowledge of technical security systems (TSS), current industry trends, quality assurance process, and knowledge of safety standards and practices. Knowledge of the logistics process and practices. Technical skills in reading and interpreting building plans, interpreting schematic diagrams and electrical drawings, performing technical surveys and evaluating existing conditions, use of tools, various technical trades, use of fiber optics, fabricating use of computer software and technical guidance. General skills in project management, team leading, reporting, customer service, development and implementation of training programs, evaluating, rating and reviewing the performance of others, being adaptable and resilient, maintaining awareness of working environment and self-development. Superior oral and written communication skills: must consistently meet a high standard for English, both written (overall structure as well as grammar, spelling and punctuation) and spoken (overall structure as well as delivery, clarity and succinctness). Color vision: ability to distinguish between all colors of the spectrum in order to read resistor color codes, identify colored wires, and distinguish between warning lights of different colors. Other requirements: cross-cultural awareness, tolerance of travel and being on call, tolerance for working overseas, tolerance of varying work environments, world-wide availability, tolerance of living away from family, attention to detail, dependability, integrity and willingness to perform other duties. Education Applicants must have earned a high school diploma or equivalent. Applicants may substitute educational achievements for Specialized Experience. Please see Qualifications section for Specialized Experience requirements. Applicants may substitute qualifying educational achievement (12 semester hours or 18 quarter hours is equivalent to one year) for specialized experience as follows: For one year of specialized experience: One full academic year of education in any electronics or electro-mechanic specialty, or the equivalent amount of vocational, military, and/or formal job-related classroom training. For two years of specialized experience: Completion of all requirements for an associate’s degree in any electronics or electro-mechanic specialty, or the equivalent of two full academic years of vocational, military, and/or formal job-related classroom training. Official or unofficial transcripts may be submitted with your application. Your transcript must include your name, the school’s name, and, if applicable, the degree and date awarded. A transcript missing any of these elements will not pass the minimum qualifications and the candidacy will be ended. Copies of diplomas may not be submitted in lieu of transcripts for education above high school level. Education from a program or institution within the United States must be accredited by an accrediting institution recognized by the U.S. Department of Education, http://ope.ed.gov/accreditation, in order to be credited towards qualifications or your candidacy will not be continued Education completed in foreign high schools, colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Only accredited organizations recognized as specializing in the interpretation of foreign education credentials that are members of the   National Association of Credential Evaluation Services (NACES)   or the   Association of International Credential Evaluators, Inc. (AICE)   are accepted. If documentation from an accredited organization is not provided, your candidacy will not be continued. For further information on the evaluation of foreign education, please refer to the   Office of Personnel Management   and the   U.S. Department of Education . The U.S. Department of State neither endorses nor recommends any individual evaluation service. Additional information *EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – Verification of employment eligibility in the United States is required. U.S. law requires organizations to employ only individuals who may legally work in the United States – either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. **The Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit:   https://fam.state.gov/ . ***For more information about Veteran’s Preference and how it is applied in the FSS Selection Process, please visit:   http://careers.state.gov/faqs/faqs-wiki/are-veterans-given-hiring-preference- No applicant will be considered who has previously been separated from the Foreign Service under sections §607, §608, §610 or §611 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no applicant will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof. An FSS separated for failure to receive a career appointment under section 306 may not re-apply to be an FSS in the same skill code, but may apply for another skill code (or to be a Foreign Service Generalist). Executive Branch agencies are barred by 5 US Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 US Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities. It is the policy of the Federal Government to treat all of its employees with dignity and respect and to provide a workplace that is free from discrimination whether discrimination is based on race, color, religion, sex (including gender identity or pregnancy), national origin, disability, political affiliation, marital status, membership in an employee organization, age, sexual orientation, or other non-merit factors. The Department of State provides reasonable accommodation to applicants with disabilities. Applicants requiring reasonable accommodations for any part of the application or hiring process should so advise the Department at   ReasonableAccommodations@state.gov , within one week of receiving their invitation to the oral assessment. Decisions for granting reasonable accommodations are made on a case-by-case basis. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Applicants will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among applicants possessing the best qualifications. Part-time work experience will be prorated. To preview questions please   click here . Required Documents It is the responsibility of the applicant to ensure all required documents are uploaded and the application is fully completed before the closing deadline of this announcement. Any missing required documents or incomplete applications will result in the application not being considered further. There are no exceptions. USAJobs Resume Builder is the only resume format that is accepted for this Vacancy Announcement. Completed online application including the completed required Accomplishments Questionnaire and Statement of Interest narratives in the online application. Uploaded/faxed all required supporting documentation including proof of educational achievements, certifications, professional licenses, or completed forms as required in this Vacancy Announcement to qualify for this position. For applicants who are age 60 to 65, you must provide your Veteran’s Preference documentation at the time of your application. If claiming a 5 pt. veteran’s preference, you must submit a copy of your DD-214 or Certification of service. If claiming a 10 pt. veteran’s preference, you must submit your VA letter and SF-15, in addition to your DD-214 or Certification of service. A Certification must be from the armed forces that certifies the service member is expected to be discharged or released from active duty under honorable conditions within 120 days after the Certification is submitted by the applicant and should include military service dates, date of expected discharge or release, and character of service and disability rating, if applicable. Accomplishments Questionnaire and Statement of Interest These required questions provide an opportunity to describe examples and accomplishments from your education, life, and/or work experience that demonstrate your qualifications for becoming an FSS. Examples can be drawn from any part of your professional or personal experience. The information you give may be used in your oral assessment should you be invited and is an important factor in the competitive evaluation of applicants. Each response is limited to 300 words or fewer (maximum length 2,000 characters) for each item. You should compose your replies carefully, as one of the skills necessary to succeed as an FSS is the ability to write clearly and concisely. Answers to all of the items in the Accomplishments Questionnaire and Statement of Interest are required and must be completed in the online application. Substantive Knowledge: Using your knowledge of technical security programs, give what you consider to be the best example of a situation where you found a solution to a practical problem. Indicate the nature of the problem, who was affected by the problem and in what way, and the results or benefits of your solution. Intellectual Skills: Describe a time when you had to analyze a situation and make a quick decision. What process did you follow for making the decision and were you satisfied with the results? Interpersonal Skills: Please provide an example that demonstrates you are good at working with others in difficult situations. What exactly did you do that shows you have this skill? Communication Skills: Describe a situation in which you used your communication skills to describe a technical issue to a non-technical audience. Managerial Skills: Describe a project you managed or helped to manage and how you sought to achieve the project’s goals. What techniques and tools did you use? Leadership Skills: Describe a time when you identified a serious problem that required immediate action. How did you take the lead in solving the problem? Statement of Interest Required narrative Statement of Interest which discusses your: Motivation for joining the Foreign Service, Comments about your work experience, include special skills (e.g. computer), current licenses, honors, awards, special accomplishments, and/or training (with date completed) relating to this position, Experience living or working in a multicultural environment, overseas or in U.S. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Benefits A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits. Health and medical coverage, federal retirement benefits, paid leave, a chance to see the world and experience different cultures. Overseas benefits include tax-free housing and tax-free education allowance for dependent children between K-12 overseas. For information on FS salary, please visit   https://careers.state.gov/faqs/faqs-wiki/foreign-service-salary-matching-pay-tables-danger-pay-overseas-moving-expenses-and-taxes Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered. How to Apply You should submit your application early, not waiting for the deadline, as application packages must be complete, submitted, and received by the closing date/time to be considered. There are no exceptions. From this Vacancy Announcement, click on “Apply.” Go to the USAJobs Log In screen and log into your USAJobs account or follow the link and instructions to create an account. Follow the USAJobs Application Process and provide your required USAJobs federal online resume. USAJobs will transfer you to the State Department online application site, Monster Government Service (MGS). Follow the instructions and answer the online questions. Your Accomplishments Questionnaire and Statement of Interest responses must be completed in the online application. You may save your work and can return to the application from USAJobs at any time prior to the deadline. The application system allows up to four methods to submit required documentation: Transfer documents from a USAJOBS portfolio; upload documents from your computer; resubmit documents from a previous application; or fax. If you are submitting documents by fax, you must follow the fax directions, and generate and use the fax coversheets for your set(s) of documents. After you attach all of your required supporting documentation, answer all the required application questions, and complete the application steps, please review the entire application packet, including the links for your submitted documents. Confirm and submit your application package, which will be used to evaluate your qualifications for this position. Application Submission Deadline: 11:59 p.m. Eastern Time on the closing date of this announcement to complete the application process and successfully submit any documentation required in this Vacancy Announcement. Application packages must be complete and received by the closing date to be considered. There are no exceptions. You should submit your application early, and may make changes as often as needed, up until the closing date of the announcement. We strongly recommended that you go back into your application and verify that your documents are attached. If you are having technical difficulty with the application process, please contact the Monster Help Desk by calling 1-866-656-6830 or by emailing mgshelp@monster.com. The Monster Help Desk is available Monday through Friday from 7 am to 7 pm Eastern Time. Next steps Once submitted, your application status on USAJobs will change from “received” to “referred” or “not referred” after the close of the announcement. This status on USAJobs will not be updated further. All applicants will be notified via his/her Monster account about the outcome of the initial application review and if they will be further considered for this FS position. Additional notifications to applicants concerning the application status will be by e-mail from the U.S. Department of State. Due to the high volume of applications, we ask all applicants to remain patient and await communication. It is not uncommon for several months to pass before you are informed of the results of your applications. We recommend adding the Department of State domain (@state.gov) as an approved sender. For more information, please visit   https://careers.state.gov/ds/   and   http://careers.state.gov/work/foreign-service/specialist/selection-process . If you have any questions regarding FS careers, please post your question(s) on the   Diplomatic Security Forum . Fair & Transparent The Federal hiring process is setup to be fair and transparent. Please read the following guidance. Equal Employment Opportunity Policy The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Equal Employment Opportunity (EEO) for federal employees & job applicants Reasonable Accommodation Policy Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits. Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job. An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace. An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events. You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis. Learn more about   disability employment and reasonable accommodations   or   how to contact an agency .

Summary The U.S. Department of State is developing a rank-order list of eligible hires for a limited number of Information Management Specialist (IMS) vacancies based on the needs of the Department. To learn more about the Department of State and a career as a Foreign Service Specialist, please visit us at   https://careers.state.gov . This is a 2880 Foreign Service skill code (Information Management Specialist) equivalent to the 2210 series in the Civil Service. Learn more about this agency Responsibilities Foreign Service Information Management Specialists (IMS) are responsible for the Department’s Information Resource Management (IRM) programs and information technology (IT) systems world-wide. The duties of IMS vary according to the size of the post and the requirements of the specific diplomatic mission. At various times, at posts around the world or in domestic locations, the following are some examples of the types of duties and responsibilities an IMS is expected to perform: Customer Service Skills: Provide assistance to users of information management services (for example, by configuring and optimizing software). Train users in the use of new software applications, providing guidance and assistance with new or amended IT-related policies and procedures. Promote end-user involvement in technology and technical decision-making. Information Technology Skills/Problem solving: Administer computer systems and manage system performance. Set up networks. Start up, operate and shut down systems. Manage user access, train new personnel, identify and resolve problems, report, track and research incidents, counsel users, set up customer equipment and replace equipment and parts. Manage and operate classified and unclassified client/server solutions, desktop systems, messaging solutions, web-based technology, database solutions and virtual servers to support LAN/WAN. Manage telecommunication network services. Manage communications equipment, install cabling, provide circuits, support video conferencing, manage communications flow, coordinate with host country officials and manage wireless communications and Wi-Fi programs. Manage voice communication services. Coordinate equipment provision, manage the telephone and radio programs, the personal mobile device program and VoIP convergence devices. Information Management Skills/Problem solving: Implement IT projects gathering requirements, designing solutions and assisting with development. Acquire IT products and services, test solutions, deploy products and maintain IT procurement and inventory. Manage cloud requirements and support collaboration tools and IT Shared Services efforts. Manage pouch programs, diplomatic post office, and telephone operator program. Supervise locally employed staff system administrators, mailroom employees, telephone technicians, radio technicians and switchboard operators. Manage work assignments and individual performance. Serve as part of the embassy or consulate management team and perform additional duties outside of normal information resource management activities as determined by embassy or consulate management or as dictated by special circumstances. Support emergency planning and response and manage emergency wireless communications. Ensure emergency destruction capability. Maintain alternate processing site. Manage emergency digital communications. Keep current with specialty, gain and maintain certifications. Information Security: Maintain internal controls on Department of State automated information systems. Protect classified documents and classified communications equipment and workspace.  Promote communications security.  Update security settings, manage physical security, monitor security and network security, etc.  Manage telephone system security. Manage the Public Key Infrastructure (PKI) program. Essential Physical Requirements: Some of the essential functions of the Information Management Specialist (IMS) job have a physically demanding component. In the execution of the duties and tasks listed above, IMSs are required to: Crawl under desks, office furnishings and other objects and work in confined spaces such as under desks or equipment or in crawlspaces, attics, communication closets, etc. Walk and climb stairs. Bend, twist, reach, stoop, crouch, climb and work on feet for extended periods. Lift up to 70 pounds and carry up to 50 pounds. Push, pull or drag heaving objects or equipment. Carry equipment up and down stairs. See small objects such as fonts, wires, and computer components and see under low illumination. Hear voices in noisy offices, on poor phone connections or at low volume or soft spoken, including distinguishing words in heavy accents. Hear to audibly monitor computer equipment for a faulty condition such as noise from a server or hard drive. Pull wires, cables, and ropes that can involve climbing and working on ladders. Coordinate precise movements with hands and fingers to assemble electronic components including using hand tools such as screwdrivers and pliers. Feeling and manipulating small objects with hands and fingers. Type quickly for extended periods of time. Work in adverse environmental conditions, such as extremes of heat, cold, wet, dirt and dust. Work erratic, unusual, unexpected hours and long hours. Travel and experience jet-lag, changes in temperature, humidity, etc. Travel Required Occasional travel - A Foreign Service Specialist generally spends the majority of his/her career assigned to the Department of State’s overseas missions and at times, lives away from family and/or in difficult or isolated conditions. Selected applicants will be notified of an Oral Assessment (OA) requirement in Washington D.C. For the selected applicants, all travel and other expenses incurred in connection with the OA are the sole responsibility of the applicant. Supervisory status Yes Promotion Potential MC Requirements Conditions of Employment Be a U.S. citizen and available for worldwide service.* Be able to obtain a Top Secret - SCI Security Clearance. Be able to obtain an appropriate Foreign Service Medical Clearance. Be able to obtain a favorable Suitability Review Panel determination.** Be at least 20 years old to apply; at least 21 years old to be appointed. Be appointed prior to age 60 (preference eligible veterans excepted).*** Please do not submit your application through USAJobs. Please submit your application and register to take the Information Management Specialist Test (IMST) at: www.pearsonvue.com/IMST Qualifications Specialized Experience Qualifying Specialized Experience must demonstrate the potential to perform in progressively more responsible positions in the information resource management field. An applicant's work experience will be evaluated for level of responsibility and length of experience. To qualify as Specialized Experience, 60% or more of the duties must be related to: working with computers, upgrading, repairing, replacing hardware and software components; or working with network devices, switches and routers; or performing Sys-Admin functions such as mail server maintenance; adding, deleting and assigning users to roles and providing direct assistance to customers, patch management and server maintenance; configuring or administering virtual network environment; the cloud; telecommunications or voice communications; information security; or Program Management for IT projects or Data Analytics experience. Knowledge, Skills, and Other Characteristics 1. Knowledge of information technology, IT telecommunications, radio systems, the cloud, off-the-shelf (COTS) software, IT technology assessment, systems integration, information security, cybersecurity, virtualization, PBX and VoIP convergence, IT shared services, data analytics and data management, project management principles and IT planning, IT acquisition process, techniques in leveraging IT to satisfy business needs, problem and resolution tracking procedures, customer service theory and techniques, managing processes and operations, and management theory. 2. Specialized skills in IT modernization, integrating local IT mission with Global IT vision, translating business needs into technical solutions, IT asset management, IT project management, information security, customer service, presenting technical concepts in layperson terms, enterprise systems, desktop and peripherals, network infrastructure, mobile services, and video conferencing. 3. General skills in critical thinking, active learning, instructing, active listening, coordination, service orientation, persuasion, monitoring, equipment selection, time management, installation, learning strategies, complex problem solving, systems evaluation, management of personnel resources, systems analysis, management of material resources, judgment and decision making, management of financial resources, equipment maintenance, mathematics, negotiation, technology design, repairing, operations monitoring, operation and control and quality control analysis. 4. Superior oral and written communication skills: In order to perform the duties of an IMS, successful applicants must consistently meet a high standard for English, both written (overall structure as well as grammar, spelling and punctuation) and spoken (overall structure as well as delivery, clarity and succinctness). 5. Other requirements: cross-cultural awareness, tolerance of travel and being on call, tolerance for working overseas, tolerance of varying work environments, world-wide availability, tolerance of living away from family, attention to detail, dependability and integrity. Education At the time of application, you must have one of the following: IT degree (minimum Associate’s degree).  No specialized experience required. Non-IT degree (minimum Associate’s degree) with two years of Specialized Experience out of the last five years. U.S. military IT-related training or specialty with two years of Specialized Experience out of the last five years. Applicants with U.S. military IT-related training from a U.S. military facility or Academy in fields directly related to the duties described below. At the time of application, you must provide your DD-214, clearly showing one of the U.S. military branches specialty codes or designators and specialty title, and your Military training report with the title of training.  A list containing U.S. military occupational specialty codes or designators  is provided for your reference only.  Please note that this list is not all inclusive.   IT-related degree or training must be in the following: Information Management, Telecommunications Management, Computer Information Systems, Networking, Data Processing, Computer Sciences, Mathematics or other related computer networking fields. You must submit a copy of your university transcript(s), or your DD-214 and your military training report with the title of training when requested .  If you do not submit this documentation to demonstrate your educational achievements, you will not be given credit. If your application moves to the Qualifications Evaluation Panel (QEP) official or unofficial transcripts will be requested.  Your transcript must include your name, the school’s name, and, if applicable, the degree and date awarded.  A transcript missing any of these elements will not pass the minimum qualifications and the candidacy will be ended.  Copies of diplomas may not be submitted in lieu of transcripts for education above high school level. Education from a program or institution within the United States   must be accredited by an accrediting institution recognized by the U.S. Department of Education,   http://ope.ed.gov/accreditation , in order to be credited towards qualifications. Education completed in foreign high schools, colleges or universities   may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States.  It is your responsibility to provide such evidence when applying.  Only accredited organizations recognized as specializing in the interpretation of foreign education credentials that are members of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE) are accepted. NACES:   www.naces.org/members.htm AICE:   www.aice-eval.org/members For further information on the evaluation of foreign education, please refer to the Office of Personnel Management and the U.S. Department of Education.  The U.S. Department of State neither endorses nor recommends any individual evaluation service. OPM:   www.opm.gov U.S. Department of Education:   http://www.ed.gov Additional information *EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – Verification of employment eligibility in the United States is required. U.S. law requires organizations to employ only individuals who may legally work in the United States – either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. **The Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit:   https://fam.state.gov/ . ***For more information about Veteran’s Preference and how it is applied in the Foreign Service Specialist Selection Process, please visit:   http://careers.state.gov/faqs/faqs-wiki/are-veterans-given-hiring-preference- No applicant will be considered who has previously been separated from the Foreign Service under sections §607, §608, §610 or §611 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no applicant will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof. A Foreign Service Specialist separated for failure to receive a career appointment under section 306 may not re-apply to be a Foreign Service Specialist in the same skill code, but may apply for another skill code (or to be a Foreign Service Generalist). Executive Branch agencies are barred by 5 US Code 3303 as amended from accepting or considering prohibited political recommendations and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 US Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities. It is the policy of the Federal Government to treat all of its employees with dignity and respect and to provide a workplace that is free from discrimination whether discrimination is based on race, color, religion, sex (including gender identity or pregnancy), national origin, disability, political affiliation, marital status, membership in an employee organization, age, sexual orientation, or other non-merit factors. The Department of State provides reasonable accommodation to applicants with disabilities. Applicants requiring reasonable accommodations for any part of the application or hiring process should so advise the Department at ReasonableAccommodations@state.gov, within one week of receiving their invitation to the oral assessment. Decisions for granting reasonable accommodations are made on a case-by-case basis. Close How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Candidates will be evaluated on their total background including experience, education, awards, training, and self-development as it relates to the position. Selection for this position will be made only from among candidates possessing the best qualifications. Part-time work experience will be prorated. To preview questions please   click here . Close Background checks and security clearance Security clearance Sensitive Compartmented Information Drug test required Yes Required Documents   Help Required Documents Please do not apply through USAJobs.  1.       Visit   www.pearsonvue.com/IMST   2.       Create a web account.  3.       Follow the instructions to complete and submit the IMST online application:  a.       Answer all self-assessment questions;  b.       Include work history for the past 10 (ten) years; and  c.       Complete the Personal Narrative questions and Statement of interest.            (Please see below for more information.)  d.       Your application is automatically saved as you proceed through it.               You may interrupt the application process and return to it until you submit it.    e.       Complete, review and submit the application.  o After you complete and submit the above this becomes your online application and will be used to evaluate your qualifications for this position.  o You have six months to complete the application process outlined in this announcement and must take the IMST. If you have not done so within six months, you must restart the application process.  o Application packages must be complete before you can register for the Consular Fellows Program Test.  o We strongly recommend that you go back into your application and verify that everything is completed properly. Personal Narratives and Statement of Interest   These required questions provide an opportunity to describe examples and accomplishments from your education, life, and/or work experience that demonstrate your qualifications for becoming an Information Management Specialist (IMS). Examples can be drawn from any part of your professional or personal experience. The information you give may be used in your oral assessment should you be invited and is an important factor in the competitive evaluation of applicants. Each response is limited to 300 words or fewer (maximum length 2,000 characters) for each item. You should compose your replies carefully, as one of the skills necessary to succeed as a Foreign Service Specialist (FSS) is the ability to write clearly and concisely.  Answers to all of the Personal Narratives and Statement of Interest are required and must be completed in the online application. 1. Substantive Knowledge – Give what you consider to be the best example of a situation where you found a solution to a practical problem by using your knowledge of information technology (IT) programs. Indicate the nature of the problem, who was affected by the problem, in what way, and the results or benefits of your solution. 2. Intellectual Skills - Describe a time when you had to analyze a complex IT situation and make a quick decision. What process did you follow for making the decision? Were you satisfied with the results? 3. Interpersonal Skills - Please provide an example that demonstrates you are good at working with others in difficult situations. What exactly did you do that shows you have this skill? 4. Communication Skills - Describe a situation in which you used your communication skills to describe a technical issue to a non-technical audience. 5. Managerial Skills - Information Management Specialists are often required to manage projects, demonstrating the ability to plan and organize, set priorities, employ a systematic approach, and allocate time and resources efficiently. Describe a project that you managed or helped to manage and how you sought to achieve the project’s goals. 6. Leadership Skills - Describe a time when you identified a serious problem involving IT services or IT solutions that required immediate action. How did you take the lead in solving the problem? Statement of Interest Required narrative Statement of Interest which discusses your:  Motivation for joining the Foreign Service,  Comments about your work experience, include special skills (e.g. computer), current licenses, honors, awards, special accomplishments, and/or training (with date completed) relating to this position,  Experience living or working in a multicultural environment, overseas or in U.S. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from   schools accredited by accrediting institutions recognized by the U.S. Department of Education . Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Benefits   Help Benefits A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.   Learn more about federal benefits . Health and medical coverage, federal retirement benefits, paid leave, and an unprecedented chance to see the world and experience different cultures. Overseas benefits include tax-free housing overseas and tax-free education allowance for dependent children between K-12 overseas. For information on FS Salary, please visit   https://careers.state.gov/faqs/faqs-wiki/foreign-service-salary-matching-pay-tables-danger-pay-overseas-moving-expenses-and-taxes . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered. How to Apply Please do not apply through USAJobs. 1.       Visit   www.pearsonvue.com/IMST   2.       Create a web account.  3.       Follow the instructions to complete and submit the IMST online application:  a.       Answer all self-assessment questions;  b.       Include work history for the past 10 (ten) years; and  c.       Complete the Personal Narrative questions and Statement of interest.             (Please see the Required Documents section for more information.)  d.       Your application is automatically saved as you proceed through it.              You may interrupt the application process and return to it until you submit it.    e.       Complete, review and submit the application.  o After you complete and submit the above this becomes your online application and will be used to evaluate your qualifications for this position.  o You have six months to complete the application process outlined in this announcement and must take the IMST. If you have not done so within six months, you must restart the application process.  o Application packages must be complete before you can register for the Consular Fellows Program Test.  o We strongly recommend that you go back into your application and verify that everything is completed properly.   4.    Select an appointment to take the Information Management Specialist Test (IMST) at one of Pearson VUE's test centers.  The Information Management Specialist Test (IMST) is an important part of the selection process, covering the job knowledge, English expression and situational judgment necessary to work as an Information Management Specialist. If you are having technical difficulty with the application process, please contact the Customer Service Desk by calling 1-866-389-8339 (toll free), 1-952-905-7483 (toll) or by utilizing the Chat function on   www.pearsonvue.com .   The Help Desk is available Monday through Friday from 7 a.m. to 7 p.m. Central Time; closed on local holidays. For more information on the Information Management Specialist hiring processes, please visit   https://careers.state.gov/work/foreign-service/specialist/   and   http://careers.state.gov/faqs .  If you have any questions regarding FS careers, please visit our Careers.State.Gov site and post your question(s) on the appropriate Forum in the Connect section:   http://careers.state.gov/connect/forums . Close Agency contact information   IMS Vacancy Phone 000-000-0000 Fax 000-000-0000 Email IMSVacancyInfo@state.gov Address U.S. Department of State 2201 C St NW Washington, District of Columbia 20520 United States Learn more about this agency Next steps For more information, please visit   http://careers.state.gov/work/foreign-service/specialist/selection-process . Fair & Transparent The Federal hiring process is setup to be fair and transparent. Please read the following guidance. Equal Employment Opportunity Policy The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Equal Employment Opportunity (EEO) for federal employees & job applicants Close Reasonable Accommodation Policy Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits. Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when: An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job. An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace. An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events. You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis. Learn more about   disability employment and reasonable accommodations   or   how to contact an agency. Close Legal and regulatory guidance Financial suitability Social security number request Privacy Act Signature and false statements Selective Service New employee probationary period