4 Information Technology jobs

Copart is looking for a Business Process Development (Product Support) Specialist for our Copart offices located in Dallas, TX. This position will be reporting to the BDP Product Manager and will be responsible for user acceptance testing (UAT) for new enterprise system releases, evaluating system releases for process flow and usability, representing the business in meetings with the IT department, tracking the creation, evaluation, resolution, and re-testing of bugs and issues in the enterprise system, and providing feedback and reporting to the Senior Director of Business Process Development regarding the enterprise system.   Individuals in the role will provide support to internal customers regarding new system rollouts, pilots, best practices, routine inquiries, and process improvement. Individuals must become Subject Matter Experts in the Copart operational process.   This position will assist in duties including, but not limited to, the following: Review system process flow to analyze root causes of bottlenecks, and other barriers to effectiveness and efficiency Perform UAT testing for the enterprise system Work closely with IT to ensure any new process or technical change is tested and articulated to the field. Will work to create any applicable training materials as well Represent the business in meetings with various departments, particularly the IT department Track bugs and issues using QTest or similar software Cross-train with the BPD Compliance specialists to become a Subject Matter Expert in Copart Operational procedure Leverage operational expertise to evaluate system changes and improvements Will work on multiple projects as assigned by VP of Corporate Operations and the COO Other duties as assigned       Minimum experience or requirements: No PDF* Must have 1+ years experience in a related role Ability to work effectively with multiple lines of business and technical teams The individual must be comfortable adapting to change. Flexibility regarding changes in project requirements and shifting priorities Work independently with minimal guidance & supervision. Thorough knowledge of Microsoft Windows Outlook and Microsoft Office, particularly Microsoft Excel Ability to travel up to 10% per year Detail-oriented and organized with strong multitasking and time-management skills Excellent verbal and written communication and interpersonal skills. College education preferred Previous Team Leadership a plus  

Job description:  Lead, plan and coordinate implementation and installation of agreed upon services Analyzes business processes and procedures in the context of the requirements and recommends solutions that enable the client organization to achieve its goals. This includes, but is not limited to, data collection, workflow, reporting requirements, outcomes, data sharing and security. Leads business process review sessions with the customer to accurately map customer business processes as required by the project. Creates documentation including business analysis, business requirements, design specification and training documents. Interfaces with other services departments, as well as sales, support, IT, accounting, and product development as necessary. Assist in the development of training material, guides, standard operating procedures, checklists, and other documentation that can be used by sites to ensure that best practices are being followed. Provide end-user training to on-site personnel and clients on installed hardware and software. Solve or assist with problem resolutions encountered by system users, both onsite and remote, working closely with technology support to ensure all hardware is properly functioning Post-implementation support and transition to other internal departments including troubleshooting.     Minimum experience or requirements:  Strong customer facing skills – communications, relationship building and teamwork are critical. 3-5 years experience Strong project planning/coordination capabilities Able to work independently and efficiently to meet deadlines Self-motivated, detail-oriented and organized Beneficial to have experience deploying hardware and software in the field and a general interest in technology.  Excellent communication (oral and written) and interpersonal skills Able to communicate effectively with the executive management team Preferred Bachelor’s Degree in Business Administration, Management, IT, Computer Science, Applied or related field preferred. Minimum Associates Degree Required.  

Job description: Monitor, manage and maintain production IT systems on Microsoft Azure Cloud platform to meet or exceed SLA targets Manage provisioning, installation, configuration, operation, planning and maintenance of systems and related infrastructure Implement and manage IT services, tools and operations management frame work to ensure reliable production environment Perform system monitoring, verifying the integrity and availability of all production systems, services and resources Detect and resolve issues in a proactive manner before they can affect production platform, escalate, triage and resolve issues related to performance and system outages engaging with appropriate technical teams Ensure completion of continuous operational activities (backups, log reviews, ticket reviews, etc.) Perform technical research to enable continuous improvements, implement best practices and procedures to ensure that production systems, software applications, network and security systems adhere to standards         Minimum experience or requirements:  3+ years hands on experience with Azure and strong understanding of Microsoft Azure platform capabilities and limitations Bachelors or Associates degree with significant experience and track record of managing mission critical applications Thorough understanding of infrastructure (Windows VM and SQLServer DB servers, Virtual Networks, hypervisor, storage, monitoring, load balancing, security etc.) Experience with the design, deployment, and support of large, complex systems and orchestration to deploy cloud solutions Microsoft Azure certification is preferred Willingness to engage in an open, safe and forward-thinking environment  

Program Analyst, GG-0343-9/11/12, Census-DE-TW Summary This vacancy is for a Program Analyst position in the Associate Director for Decennial Census Program (ADDC) located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line – Suitland Station. This Job Opportunity Announcement may be used to fill other Program Analyst, GG-0343-9/11/12, (FPL-GG-12) positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience. This vacancy is advertised under 2 different announcements. Please read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see ADDC-2018-0014, Program Analyst, GG-0343-9/11/12, CENSUS-DOC-TW . This is a Term Appointment , initial appointment is not to exceed (NTE) 2 years. This appointment may be extended at management’s discretion. A trial period may be required. This position is ELIGIBLE for telework; additional criteria will be required (e.g., supervisory approval). This is a BARGAINING unit position. Relocation expenses may be paid. This is an open continuous announcement. The initial cutoff date for referral is November 21, 2017. After this date additional referral lists will be created as vacancies are available. This announcement covers multiple positions within the various Directorates of the U.S. Census Bureau through November 6, 2018. Responsibilities The individual selected for this position will: Respond to internal and external customers, stakeholders and the public. Review and edit correspondence and prepare briefing materials Use management and organizational techniques, systems and procedures to coordinate activities Produces ad-hoc reports for managers using data from various databases Manage projects in a consistent and repeatable manner   Minimum experience or requirements:  Conditions of Employment U.S. citizen. Suitable for Federal employment. Registered for Selective Service if applicable. (www.sss.gov) You may be required to complete a financial disclosure (OGE-450). Applicants must meet all qualification requirements by the closing date of this announcement. Qualifications Specialized Experience: For GG-09, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal services. Specialized experience is coordinating, preparing, and analyzing the necessary steps to complete reports; assisting in the development, design, documentation, and implementation of reports; developing findings and recommendations; conducting studies concerned with the efficiency and effectiveness of program operations and preparing recommendations; assessing the productivity, effectiveness, and efficiency of program operations and providing recommendations; working with software packages to develop presentation materials that includes handouts, overheads, and/or participant materials; conducting studies of work procedures, functions, and management initiatives; and preparing data summaries for inclusion in routine and special reports. OR EDUCATION: Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree that provided you with the knowledge, skills, and abilities to perform the work of a program analyst. For GG-11 , you must have one year of specialized experience at a level of difficulty and responsibiltiy equivalent to the GS-09 level. Specialized experience is coordinating, preparing and performing the necessary steps to complete reports; producing assignments which contain potentially controversial issues; conducting studies concerned with the efficiency and effectiveness of program operations; researching management practices for application to programs or operations; and reviewing, verifying, and analyzing data submitted for consistency with financial reports to identify problems and make recommendations to management. OR EDUCATION: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree that provided you with the knowledge, skills, and abilities to perform the work of a program analyst. For GG-12, you must have one year of specialized experience at a level of difficulty and responsibilty equivalent to the GS-11 grade level in the Federal services. Specialized experience is planning, coordinating, evaluating, and interpreting the necessary steps to complete reports; producing assignments which contain potentially controversial issues; conducting studies concerned with the efficiency and effectiveness of program operations; researching management practices for application to programs or operations; reviewing, verifying, and analyzing data submitted for consistency with financial reports to identify problems and make recommendations to management; developing solutions to difficult problems that do not have readily available precedents; making independent decisions affecting the daily operation of programs; and adapting methods to specific work situations. Education cannot be substituted for experience at this grade level. NOTE: Equivalent combinations of education and experience are qualifying for all grade levels for which both education and experience are acceptable. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.