3 jobs found in dania beach

The Supervisor of Workforce Management (WFM) is responsible for leading a team of employees who are responsible for planning, forecasting, scheduling and real time resource management of in-center and remote advisors. Establishes effective relationships with internal and external partners including Finance, Business Systems, IT, Data Management and Continuous Improvement as well as operational leadership to ensure daily service level metrics and business goals are met. Communicates company policy information and requirements to staff and ensures operational decisions comply with policy. Develops and motivates employees through regular coaching and feedback that leads to improved results that support the overall operations of the business. Responsibilities: Ø Responsible for service level management and resource administration across all servicing teams, acting as a single point of contact for the WFM structure for senior leaders and our operational partners. Ø Lead all...

Q Link Wireless is hiring a Corporate Training Assistant to support our Director of Corporate Training with all onshore and offshore employee training, continuous development and training materials preparation. To be considered for this position you must have prior experience working in a corporate training department where you trained or helped train company employees and wrote/prepared training materials. Our company is one of the nation's fastest-growing telecom providers. Q Link’s mission is to wirelessly connect people to their world, regardless of income, by offering free and low-cost cell phone services Job Responsibilities: Assist the Director of Corporate Training in planning, developing, and delivering employee training for new employees and existing employees. Create training content and materials that effectively bring concepts to understanding by employees being trained. Help identify and assess the additional training needs of existing employees. Help...

Qlink Wireless is looking for an experienced sales manager who will be responsible for leading and coaching our local and regional sales teams. You will oversee coordinating with our marketing department for lead generation, projecting sales and assisting sales professionals with RFPs to determine the profitability of our products. You will also be tasked with preparing budgets and approving expenditures, setting team and individual sales goals and planning, and coordinating training programs for new and existing members of our sales team. Sales manager responsibilities: Ø Establishing sales objectives by forecasting and developing monthly and annual sales quotas for the team and individual sales professionals. Ø Implementing marketing strategies and analyzing trends and results. Ø Maintaining professional and technical knowledge of the industry. Ø Managing sales by developing a business plan that covers sales, revenue projections and expense controls. Ø Ensuring...