Gallagher
We have an agile office model, with all training and probationary period to be onsite.
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
Position Summary: The Claims Customer Service Representative serves as a liaison between customers and the sales and service staff, providing exemplary support and assistance.
Essential Duties:
Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction.
Responsible for writing new business and servicing existing clients.
Receives and responds to customer service inquiries both written and verbal.
Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution.
Handles calls...