2 jobs found in orlando

National footprint Crane Company is recruiting for field service Technicians. This position requires a minimum 5-year Crane Technician experience or equivalent. Position Requirements: Keen sense of safety 5 Years Crane Technician experience or equivalent. Must have clean driving record. Have B class driver’s licenses or be able to obtain within 3 Mo. of date of hire. Pass pre-employment drug screening. Strong Electrical and Hydraulic Diagnostic skills. Read and understand Electrical and hydraulic schematics. Time management skills. Work independently with little to no supervision. People skills problem solving skills. Must be able to travel. Must be able to speak and read English Position Specifications: Education: High School diploma, GED or trade school equivalent. Strong verbal and written communication skills. Ability to read and understand materials commonly used in the product service and maintenance function (service and parts manuals, technical bulletins, and other related articles). Technical Training: Certificate of technical training in job specific functions (i.e., engines, power train, hydraulics, fuel systems, power generation, electrical codes, etc.) Proficient computer technology skills, including ability to utilize company authorized software.   Experience: Minimum of Five (5) years of repair experience with Cranes, Reach Fork Lifts or Telescoping Boom Lifts. Must meet personal tooling requirements. Work Environment: Must be able to travel by plane or drive. Shop and outside environment include exposure to adverse weather conditions including heat, cold, wind, rain, dust, dirt and noise. Physical / Mental Abilities: Professional attitude and appearance consistent with position and responsibilities. Self-motivated and detail oriented, work with minimum supervision. Stand/walk 8 - 10 hours a day, and/or sit 1 - 2 hours a day. Occasionally/frequently lift 50 - 100 lbs. Must use hands for repetitive simple grasping, pushing, pulling and fine manipulation. Must be able to occasionally bend, squat and climb, including the ability to ascend and descend ladders. Must use feet for repetitive movement when operating equipment controls. Must have agility and balance to safely climb on all machines.   Ahern Rentals, Inc. is an Equal Opportunity Employer Crane Field Technician/Full-time

Who we are looking for: We are looking for amazing talent who can contribute to our growth and deliver results! We are is seeking a bilingual Product Support Specialist who understand the crane industry and will solidify customer loyalty and provide a great customer experience. If you love cranes, and you are passionate about customer support. Then we want you on our team.   Position Details: As a bilingual Product Support Specialist, your key area of responsibility will be creating customer loyalty and satisfaction. This role also assists new and existing customers with the right crane for their lifting needs. You will need to work closely with Operations, Service, Sales, and other internal support teams.   To be successful in this role you will be a self-starter with strong written and verbal communication skills, and have the ability to quickly understand complex, technical data. In addition, the successful candidate will know and demonstrate practices and processes for establishing and retaining customer relationships and creating customer satisfaction.   Duties and Tasks/Essential Functions: Supports client, carrier, and sales teams by providing phone, chat, and email assistance relating to product knowledge and troubleshooting operator error and maintenance issues over the phone or on the job-site.          Knowledge of business writing, grammar and mechanics used in communication with customers and co-workers.  Customer feedback and follow-up, ensuring customer satisfaction. Experience/Skills Required:  Associates degree and/or bachelor's degree preferred  Minimum of two or more years of customer service experience (In the crane industry or equivalent)  At least intermediate level Excel.  Internet savvy.  Exceptional relationship building skills  Demonstrated professionalism and poise (especially when dealing with frustrated or disgruntled customers)  Able to work any shift during a 24 hour period, including weekends and holidays  Able to work in a cubicle environment with multiple distractions and interruptions throughout the day.  Able to sit for prolonged periods of time and to listen to customers via phone and review customer history and information via computer.  Able to travel to jobsites.  Exceptional oral and written communication skills in English (Spanish is a plus) Ahern Rentals, Inc. is an Equal Opportunity Employer Product Support Specialist/Full-time