3 jobs found in salt lake city

Job description: Provide the highest level of customer service to our Wellness Advocates through phone, email and chat interactions.  Work at home opportunities available. Must live in either Utah or Idaho. Job Requirements: Answer inbound phone calls effectively by providing the best customer service Respond promptly with correct grammar to emails and chats Research using  inside sources to resolve problems promptly and courteously Respond to members concerns in a professional manner Follow-up on customer service issues Upsell/mention promotions and other products on calls Attend necessary trainings Occasionally assist with projects Capture customer feedback Identify and track call types received Adhere to schedule Minimum experience or requirements: Job Qualifications: Excellent communication and phone skills Ability to type 60 words per minute, preferred Knowledge of proper grammar and impressive spelling Excellent organizational skills Detail oriented Proactive while assisting others Strong typing and computer abilities Previous customer service experience preferred Desire to move up and grow with dōTERRA, preferred

Do you enjoy helping others? Are you the “go to person“ at work or in your community? Would your friends and family describe you as friendly and resourceful?  We really should talk.   The  Expertise  We’re Looking For Relationship building skills Commitment to customers Experience in service, healthcare, or hospitality in people facing industries are strongly preferred. This is a full time hourly position that offers the opportunity for overtime based on the business needs and your availability.   The  Purpose  of Your Role You bring your passion, we’ll invest in you.  Yes, we are in financial services, but not in the competitive and old-fashioned way you might be thinking.  We offer an industry-leading, paid development program that will prepare you to engage with customers while obtaining your Series 7 and 63 licenses where you will learn all about the financial services industry products.   These inbound phone calls can range from something as simple as an account balance inquiry to the complexity of helping inform difficult financial decisions, but your mission remains the same:  help customers feel more confident, make clearer decisions, and achieve their own financial dreams.   The  Skills  You Bring Your unwavering commitment to customers Desire to learn and dedication to study and apply a new concepts in order to obtain your financial licenses . The  Value  You Deliver At Fidelity, collaboration isn’t just about working together in our small teams; it’s about improving lives together.  Our success as a firm is due to the personal responsibility and pride our associates take in getting things just right, and the compassion that drives us to go the extra mile for our customers and each other.  We ask for and act on our associates’ input on everything from busting through customer issues to designing our workspaces.    Your  Life We believe that a balanced life is important. Our benefit programs are designed to help you and your loved ones balance the needs of work, life and family.  Sound too good to be true?  See for yourself and learn more about our benefit offerings. https://go.fidelity.com/ggbzd   Fidelity Investments was recognized as the Glassdoor Candidates’ Choice Awards for 2015 and CareerBliss 50 Happiest Companies in 2015.   Apply now to learn more!   Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. To do this well, as a privately held company, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to being an employer of choice. For information about working at Fidelity, visit  Fidelitycareers.com Fidelity Investments is an equal opportunity employer   Minimum experience or requirements: Entry Level

We believe your natural tenacity unlocks new opportunities. We believe your communication skill opens customers’ minds. We know you will inspire client dedication and engagement in order to develop long-lasting positive relationships with Fidelity. The Expertise We’re Looking For Superior customer relations skills and experience, sales experience is a plus FINRA Series 7 (or ability to obtain within 90 days; thereafter pursue 66) High degree of motivation and able to work collaborative environment Understanding of a consultative relationship process preferred, including customer calling and working with warm leads Excellent listening and time management skills The desire to learn and grow in our industry The Purpose of Your Role As part of Workplace Planning and Advice outbound call team, you’ll be engaging inactive and active 401(k) participants to introduce them to our outstanding services, guiding them through all their available options. You will engage our clients to build effective relationships through calling and engaging warm leads. Our top quality training resources will ensure you have all the answers you need to provide customers with expert guidance – and to get the results you are striving for. The  Skills You Bring An understanding of a sales process, including customer calling and working with warm leads Your excellent listening and time management skills The desire to learn and grow in our industry The Value You Deliver Introducing 401(k) participants to business partners to have appropriate Investment Solutions conversations Building rapport and opening up the conversation with Fidelity clients through profiling and utilizing consultative skills with client interactions Learn book management skills and effectively managing leads through lead utilization. Set up targeted appointments to address client needs related to products and services.   How Your Work Impacts the Organization The Workplace Planning Associate is part of Fidelity’s Workplace Planning and Advice group. The Workplace Planning and Advice group operates within our Personal Investing business unit. We are a leading provider of investment management, retirement planning, family conversations, portfolio guidance, brokerage, benefits outsourcing, and many other financial products and services. We believe in building relationships, not just in building sales or building our assets. After all, our clients will place their investments, their savings, and their futures in your hands. A career at Fidelity means you’ll be the one who will personally work with them to help achieve their dreams- whether that’s saving for college, for retirement, for a big vacation, or anything else. This is an important responsibility and that’s why we’ll surround you with amazing, supportive people and all the tools you need.   Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit  FidelityCareers.com Fidelity Investments is an equal opportunity employer.   Minimum experience or requirements: Entry Level