eFinancial Tempe, AZ, USA
Aug 26, 2019Full time
The Customer Development Representative (CDR) is our first point of contact with potential customers. They will connect with potential customers via our auto dialer. They will be engaging customers who previously requested to be contacted , determining their level of interest and connecting them with an in-house licensed agent to handle their life insurance needs. Our CDR’s exercise urgency, perseverance, and express the importance of what life insurance protection can provide. Successful CDR’s are competitive, customer centric, and can connect with people quickly. eFinancial is a leading provider of life insurance for middle market consumers. We make life better by helping customers get the right life insurance policy easier, faster, and more affordable. Our forward-looking approach is backed by Fidelity Life’s 120+ year history of keeping promises. With annual double-digit growth, eFinancial is now among the fastest growing life insurance agencies in the country. Our rapid growth has brought us to the Valley of the Sun. We are looking for the right people to help launch our Arizona office. This is a unique opportunity to help build something from the ground up. This opportunity will have all the excitement of a startup with all the security of a financially stable and established company. We aim to reproduce the fun, competitive and winning cultures we have in our other markets. We understand that starts with the people we hire and are committed to setting them up with the resources and guidance they need to succeed. Our sales model is engineered to optimize productivity and provide world class service. The training, coaching, and development programs will provide you with an invaluable skillset that will benefit you for your entire career. We offer enormous growth opportunities and an agent career progression to adheres to our promote from within philosophy. Since 2001, eFinancial has launched and revived thousands of careers in the financial service industry and we are excited to expand our growth into the great state of Arizona! What to expect: No cold calling. You will be working with customers that requested to be contacted with scripted guidance. An entry level position with an opportunity to collectively grow into something bigger. A dynamic and fast-paced work environment with an amazing culture. A fun atmosphere that rewards you for your extra effort and achievements Something to play for every day with bonuses, incentive-based contests and rewards. Full suite of benefits: health, 401k, dental, vision, PTO Responsibilities: You will make the critical first contact with interested customers to determine level of interest and connect them with an in-house licensed Account Executive to discuss their life insurance needs Although there is no cold calling, you will exercise urgency, perseverance, and express the importance of what life insurance protection can provide Successful candidates are competitive, customer centric, and can build customer rapport quickly Minimum experience or requirements: Qualifications: High School Diploma or GED Great attitude Team player Call center experience is a plus, but not necessary. Willingness to work evenings (10am-7pm) Ability and willingness to adhere to our customer code of conduct and compliance standards Clear speaking voice with the ability to quickly build rapport in a warm and engaging manner Comfortable leveraging multiple Windows based platforms to facilitate the customer solution EEOC/Other: Fidelity Life Association/eFinancial is an equal opportunity employer and supports a diverse workplace. As a Fidelity Life/eFinancial employee, you will be eligible for Medical and Dental Insurance, Health Savings Accounts, Flexible Spending Accounts (Health, Dependent Care & Transit), Vision Care, 401(K), Short-term and Long-term Disability, Life and AD&D coverages .