Bailey House New York, NY 10035, USA
Oct 29, 2018Full time
The role of Health Homes Care Manager, primary function is guiding chronically ill patients through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Health Homes Case Manager (HHCM) acts as the team leader, provides direct services to patients including the completion of needs assessments, development of patient focused care plans, periodic reassessments and overall comprehensive service coordination. The Care Manager also functions as an advocate for clients within the agency and with external service providers. As a team leader, the Care Manager is ultimately responsible for the overall provision and coordination of services to assign patients’ caseload. They also provide day-to-day supervision Patient Navigators. The role of Health Home Care Manager is to also assist the Care Team (Provider, medical assistant, nurse, behavioral health provider, social worker etc) by coordinating all aspect of care inclusive of appointments, referrals, adherence, specialty care, etc. The HHCM will act as a primary conduit for the transmission of information between providers and patients. The HHCC will coordinate services for all patients who have serious, chronic health problems, persistent MH condition, and those that are actively using substances. The HHCM will provide advocacy, information, and referral services to patients and families to address their medical and psychosocial needs. Minimum experience or requirements: LPN/MSW/MPH/BA/BS Degree is required. Two (2) years’ experience in care coordination preferred One year supervisory experience preferred. Good verbal and written communication skills. Computer literate and working knowledge of Microsoft Office (Word, Excel) and Electronic Health Record Systems Good interpersonal skills and ability/interest in working as part of a team. Knowledge of HIV/AIDS, chronic medical conditions, mental illness, substance use, and homelessness. Knowledge of City, State, and Federal entitlement systems is helpful. Bilingual English/Spanish Preferred.