We offer a competitive compensation package for our Customer Service-Collection Representatives including base pay starting between $17.01 to $18.95 per hour (annually $35,380 to 39,416K) plus pay increases every 6 months of active service up to top pay!
Come be a part of an award-winning team that passionately cares about customers and delivers best-in-class service. Do you like helping people get the most out of technology? Then you’ll love being a member of our customer service community. Our call center representatives are the front line of our company, offering solutions, identifying opportunities and serving millions of customers – one at a time.
What does it take to handle customer questions and concerns? Courtesy, professionalism and product knowledge. The goal? Help customers and provide them with solutions. We’ll get you started by providing on-the-job training and resources. On our team, you’ll be an important part of shaping our customer experience – from negotiating account balances, to answering questions and actively listening for opportunities to expand and deliver great services.
Bottom line? When our customers think of AT&T, they’ll think of you.
Qualified candidates should be available and flexible to work during the operations hours listed.Our current hours of operations is Monday - Friday 8:00AM to 9:00PM and Saturday 8:00AM to 7:00PM.
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with paid training on the latest technology. If you’re 18 years or older and looking for a life long career, let’s talk.
No physical requirements.
Applicants will be expected to pass any assessments or tests associated with the position.
Study Guide for pre-employment screening(click the link below to open the study guide)
SPECIAL JOB REQUIREMENTS:
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.