Bilingual Inbound Call Center Rep

  • Staff Management | SMX
  • Chicago, IL, USA
  • Aug 15, 2019
Full time Customer Service

Job Description

Call Center Agents will be responsible for providing high quality customer service assistance when responding to inquiries pertaining to I-PASS electronic tolling accounts, violations notices, billing issues, technical issues or general map questions. Call Center Agents will be responsible for assuring speedy resolution of inquiries utilizing all available resources.

You will be working with computers so must be able to type and learn how to navigate software. Excellent customer service skills and a great attitude are all that is required.

Minimum experience or requirements:

Associate Requirements

  • Background Check
  • Drug Test
  • Credit Check
  • Must be at least 18 years old
  • HS Diploma or GED

Associate Benefits

  • Casual Dress Code
  • Climate Controlled Environment
  • Modern, high tech Environment
  • Other on the spot perks
  • Paid Training
  • Weekly paychecks
  • Direct Deposit or Cash Card pay options
  • Medical / Dental Insurance
  • Paid Sick Leave
  • Referral Bonus (Restrictions Apply)