Call Center Agents will be responsible for providing high quality customer service assistance when responding to inquiries pertaining to I-PASS electronic tolling accounts, violations notices, billing issues, technical issues or general map questions. Call Center Agents will be responsible for assuring speedy resolution of inquiries utilizing all available resources.
You will be working with computers so must be able to type and learn how to navigate software. Excellent customer service skills and a great attitude are all that is required.
Minimum experience or requirements: