Tasting Room Associate

  • Messina Hof Wine Cellars
  • 201 South Main Street, Grapevine, TX, USA
  • Nov 05, 2021
Part time Customer Service Hospitality-Hotel Restaurant-Food Service Retail

Job Description

Messina Hof Company Overview:

Established in 1977, Messina Hof was developed from a family owned and operated vineyard and winery in Bryan, Texas. Messina Hof is dedicated to high quality world-class wine production and genuine hospitality in its winery and resort facilities located in Bryan, Fredericksburg, Grapevine, and Richmond, Texas. Messina Hof has doubled in size since 2012, and its annual wine production has grown to more than 200,000 gallons. Messina Hof’s continued dedication to innovation, excellence, and family traditions is exemplified in its premium wines of distinction and landmark wine country destinations. It has also been continuously named the most awarded winery in Texas. Messina Hof is made up of a team of honest and passionate people of character that desire to be part of a rapidly growing company in an exciting and thriving industry.

POSITION SUMMARY
Responsible for the increase in retail sales of Messina Hof wines at the winery, the care of the physical center, and the hospitality of the guests. This person is the host for our guests. The purpose of the Messina Hof guest center is to welcome visitors of Messina Hof as family members and to embrace them as personal friends of our Messina Hof family.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


Essential Functions Statement(s)


•Sales


o Promote, sell, and conduct tours, tastings, parties and repeat sales at winery
o Educate Messina Hof guests on wine, wine & food pairings and wine appreciation
o Increase Wine Club and VIP Club memberships
o Operate POS system for routine purchasing transactions, including operating cash register, accounting of daily sales, and processing returns and discounts


•Customer Service


o Communicate with guests, co-workers, and business associates in a courteous and professional manner. Must be people and hospitality oriented


•Care of the Tasting Room Area


o Facilitate Messina Hof’s high standard of cleanliness and organization in all areas
of the Tasting Room including, food areas, deck area, preparation areas and restrooms


•Inventory Control


o Assist with inventory control including movements, merchandising and stocking of all items
o Maintain full stock of wines, food items, and gift shop items


•Perform other duties as required including assisting other departments as needed

POSITION QUALIFICATIONS
Competency Statement(s)
•Experience in customer service and retail or a closely related field

•Prior Server experience preferred

•Ability to use a Personal Computer

•Must have active TABC and Food Handler certifications at all times

PHYSICAL DEMANDS
The physical demands described her are representative of those that must be met by and employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 40 pounds. The employee is frequently required to stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The work may be performed either inside or outside.

Messina Hof Wine Cellars, Inc. is an equal opportunity employer and a drug-free workplace.