On Call International is a leading provider of customized medical, security and travel assistance for international business and leisure travelers, as well as expatriates, students and others traveling away from home. On Call International’s experienced, multi-lingual team of Assistance Coordinators and in-house Medical Director specialize in delivering life-determining aid during medical emergencies from any point on the globe as well as coordination of transportation home after accidents or illnesses. On Call International is the U.S. member of the International Assistance Group, a 32-partner global network of independent assistance companies, including more than 50 alarm centers.
The Customer Relations Representative acts as the first point of contact for all customer inquiries. The ideal Customer Relations Representative will effectively interpret and discuss benefits, review claims, and resolve service and product concerns while providing extraordinary service to medical insurance customers in over 130 countries.
Relying on limited experience and knowledge, the Customer Relations Representative is responsible for accomplishing the following assignments. These responsibilities are varied in nature and are frequently non-routine.
Position Knowledge, Skills, and Requirements:
Tokio Marine HCC offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. Tokio Marine HCC and its subsidiaries are equal-opportunity employers. Please visit www.tmhcc.com for more information about our companies.