Store (Dept.) Manager

  • Bogopa Service Corp
  • Brooklyn, NY, USA
  • Feb 05, 2019
Full time General Labor Management Retail

Job Description

  • Sales and Merchandising:

    - Ensure the store is in compliance with all company programs to optimize their sales opportunities.

    - Communicate sales programs to their store team and monitor implementation to achieve sales and profit goals.

    - Monitor competitive activity and report pertinent information to the VP of Operations.

    - Create use of effective displays, tie-in merchandise and sign-work that meet company standards

    - Ensure Departments are merchandised correctly for seasonal/holiday product sales.

    - Focus on Consistent in-stock store conditions especially at peak sales hours.

    - Focus on Ethic Merchandising based on store demographics.

    - Partner with Vendor to increase sales and margin.

    - Monitor same store sales and department sales to past year.

  • Financial Controls:

- Monitor financial performance of the store, identify trends and opportunities.

- Analyze sources of inventory shrink and recommend corrective solutions within company guidelines.

- Manage profit and loss through gross and net margin, special reductions and shrink control.

- Monitor and control expenses including supplies, repairs, GL/WC, utilities, bags and cart controls.

  • Store Conditions: including Sanitation and Safety

- Monitor and ensure compliance to Gov’t. regulations and company standards and policies.

- Maintain sanitation standards in the store and surrounding properties.

- Ensure proper receiving, storage, presentation, and product rotation.

- Initiate/Supervise equipment maintenance, repair and replacement.

- Ensure store security procedures are in place providing a safe environment for customers and employees.

- Control store keys and keep the store secure at entrance and exits when not in use.

  • Employee Management:

   - Oversee new hire interviews and evaluations in addition to following company’s progressive disciplinary

     as needed following the terms of the contractual bargaining agreement.

   - Conduct performance evaluations on store team members and provide effective feedback.

   - Open door policy and daily team Communication.

  • Customer Service

  - Interact daily customers to provide assistance and resolve issues.

  - Promote a high level of customer service by promoting role model leadership.

- Foster excellent community relations.

  • Performs other job-related duties and special projects as required.

Minimum experience or requirements: *

  • Must have minimum 5 years of highly relevant experience
  • Strongly Preferred previous store management experience
  • Good interpersonal skills with employees and customers.
  • Flexible schedule as needed.
  • Ability to react and analyze critical daily issues utilizing company’s external resources to resolve issues.
  • Bilingual (English/Spanish) Plus
  • Must possess a positive professional image consistent with company standards.
  • Comfortable with computer skills and familiarity with common business applications (Microsoft Outlook, Excel, Word, etc.)
  • A good team leader with plenty of self-motivation.
  • Adaptable and a quick thinker prepared to make decisions.
  • Ability to write routine reports and correspondence

Ability to speak effectively before customers, employees