Call Center Inbound Sales Agent

  • College Hunks Hauling Junk & Moving
  • Tampa, FL 33614, USA
  • Feb 13, 2019
Full time Customer Service Sales

Job Description

Do you have energy, enthusiasm, and a passion for excellence? Are you ready to revolutionize the Moving and Junk Removal industries? We are seeking driven individuals that are motivated by client satisfaction and continued success to join our Sales and Loyalty Call Center at our Headquarter offices.

This primary function for our Sales Agents is to sell our services to clients from all of College Hunks Hauling Junk franchise network. The Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our service, and corresponding via email with clients to ultimately book all viable jobs. NO COLD CALLING!!

Sales Agents must clearly communicate company mission, as well as procedure to all clients who look for information regarding our service.  Maintain and manage multiple interactions with staff and clients and must be able to work effectively in an environment that has many interruptions. The ability to WOW both customers and team members and live CHHJ core values every day!

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Answer all inbound phone calls, handle clients with exceptional WOW service as outlined by our code of conduct.
  • Provide all required information regarding College Hunks Hauling Junk and College Hunks Moving services and procedures.
  • Represent brand positively with each client interaction.
  • Book all viable inbound and outbound sales calls. Maintain acceptable close rate on all bookings.
  • Compliance with all Contact Center policies and procedures including but not limited to the Call Center Employee Handbook.

Minimum experience or requirements:

REQUIRED EDUCATION & EXPERIENCE

  • High school diploma or GED required
  • Excellent and proper oral and written communication skills
  • Typing proficiency minimum 30 WPM
  • Ability to demonstrate personal integrity in a team environment
  • Ability to work in a faced paced environment
  • Computer skills a must with knowledge of Microsoft applications and Internet programs

CHHJ offers a host of benefits to include, health, dental, vision, PTO and a 401k program.

We are currently hiring for Full-time team members. 

Hours of operation for our Call Center staff are Monday – Saturday 8am - Midnight and Sunday 9am – 9pm, a successful candidate in this position will need to have flexibility in scheduling to include nights and weekends.