Member Services Representative-German, Slovenian, Romanian, Dutch, Danish speaking-Work at Home.

  • doTERRA Intl.
  • Salt Lake City, UT, USA
  • Feb 21, 2019
Full time Customer Service Entry Level Other

Job Description

Job description:

Provide the highest level of customer service to our Wellness Advocates through phone, email and chat interactions. Work at home opportunities available. Must live in either Utah or Idaho.

Job Requirements:

  • Answer inbound phone calls effectively by providing the best customer service
  • Respond promptly with correct grammar to emails and chats
  • Research using  inside sources to resolve problems promptly and courteously
  • Respond to members concerns in a professional manner
  • Follow-up on customer service issues
  • Upsell/mention promotions and other products on calls
  • Attend necessary trainings
  • Occasionally assist with projects
  • Capture customer feedback
  • Identify and track call types received
  • Adhere to schedule

Minimum experience or requirements: Job Qualifications:

  • Excellent communication and phone skills
  • Ability to type 60 words per minute, preferred
  • Knowledge of proper grammar and impressive spelling
  • Excellent organizational skills
  • Detail oriented
  • Proactive while assisting others
  • Strong typing and computer abilities
  • Previous customer service experience preferred
  • Desire to move up and grow with dōTERRA, preferred