Care Manager Supervisor

  • Tri-County Care
  • Brooklyn, NY, USA
  • Mar 07, 2019
Full time Admin-Clerical Health Care Other Professional Services

Job Description

Tri County Care, a Care Coordination Organization, (CCO) provides care management and coordination services tailored specifically to support people with I/DD and their families. Tri-County Care brings together health care and developmental disability service providers to develop an integrated and a comprehensive care plan.

The role of the Care Coordinator Supervisor is to ensure that Care Managers provide high quality, person-centered care management and meet all requirements of the service.


  • Hire Care Managers and ensure they are appropriately oriented, trained, and supervised.
  • Support Care Manager to appropriately assess individuals in accordance with the Comprehensive Assessment requirements
  • Oversee the implementation of all applicable Care Management policy and procedures for quality program administration
  • Support Care Managers in developing, implementing, and maintaining the Life Plan, ensure that that Life Plans are properly developed
  • Support the Care Managers in their advocacy role
  • Review and follow up on report of abuse, neglect, maltreatment, or any complaint/grievance
  • Ensure that the Care Managers follow up to secure an individual’s safety if they become aware of a situation that endangers the person
  • Review and oversee all Care Management billing records and notes
  • Review Care Managers timecards before each payroll for accuracy and approval


Minimum experience or requirements: No PDF*

Specific Knowledge, Skills and Abilities:

  • Excellent organizational skills and the ability to attend to details and meet deadlines
  • Computer software skills
  • Knowledge of CCO/HH Provider Policy Guidance and Manual
  • Effective management skills with ability to set priorities and objectives
  • Ability to plan, direct, and review the work of others

Required Qualifications:

  • Bachelor's/ Master’s degree with minimum of 2 years supervisory experience
  • OR Bachelor’s/ Master’s degree with minimum of 3 years’ experience as a Care Coordinator