Tri County Care, a Care Coordination Organization, (CCO) provides care management and coordination services tailored specifically to support people with I/DD and their families. Tri-County Care brings together health care and developmental disability service providers to develop an integrated and a comprehensive care plan.
The role of the Care Coordinator Supervisor is to ensure that Care Managers provide high quality, person-centered care management and meet all requirements of the service.
- Hire Care Managers and ensure they are appropriately oriented, trained, and supervised.
- Support Care Manager to appropriately assess individuals in accordance with the Comprehensive Assessment requirements
- Oversee the implementation of all applicable Care Management policy and procedures for quality program administration
- Support Care Managers in developing, implementing, and maintaining the Life Plan, ensure that that Life Plans are properly developed
- Support the Care Managers in their advocacy role
- Review and follow up on report of abuse, neglect, maltreatment, or any complaint/grievance
- Ensure that the Care Managers follow up to secure an individual’s safety if they become aware of a situation that endangers the person
- Review and oversee all Care Management billing records and notes
- Review Care Managers timecards before each payroll for accuracy and approval
Minimum experience or requirements: No PDF*
Specific Knowledge, Skills and Abilities:
- Excellent organizational skills and the ability to attend to details and meet deadlines
- Computer software skills
- Knowledge of CCO/HH Provider Policy Guidance and Manual
- Effective management skills with ability to set priorities and objectives
- Ability to plan, direct, and review the work of others
- Bachelor's/ Master’s degree with minimum of 2 years supervisory experience
- OR Bachelor’s/ Master’s degree with minimum of 3 years’ experience as a Care Coordinator