The Minte Washington D.C., DC 20036, USA
May 17, 2019Full time
The position of Housekeeper is to maintain the cleanliness and orderliness of customers' residences. Specific duties include but are not limited to cleaning and dusting household living spaces, mopping and vacuuming, emptying trash, washing dishes, cleaning bathroom fixtures, making beds, replenishing linens, doing laundry and ironing and folding. Essential Functions include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be consistent and punctual. Plan to arrive at the client site 10 minutes prior to the appointment time. Be accessible by phone during work hours and respond to work schedule requested changes quickly via phone, text or email. Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. Change and launder linens. Clean and sanitize all surfaces. Vacuum and mop. Dispose of trash. Dust and polish furniture and equipment. Clean inside appliances. Not limited to refrigerators, ovens, washers/dryers. Provide outstanding customer service always. Show consistent strong organization in all aspects of your job. Arrive at the job fully prepared to start work. Use company approved cleaning supplies. Make sure supplies are well stocked and in good condition. Adhere to health and safety rules and practices. Perform other duties as directed. Competencies Dependability - Job requires having excellent attendance, being reliable, responsible, and fulfilling obligations. Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. Integrity - Job requires consistency of actions, methods, principles, expectations, and outcomes. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. Cooperation - Job requires working or acting together as a member of a team for a common purpose or benefit. Supervisory Responsibilities This position has no supervisory responsibilities. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to vibration and fumes. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderately loud. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, employees are regularly required to stand; walk; sit; use hands to finger, hand, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and or smell. The employee must regularly lift and move up to 10 pounds, frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Additional Eligibility Qualifications Must speak, understand and fluently write English. Ability to work in an animal-friendly environment with regular physical contact with animal hair, dust and cleaning solutions. Be cheerful, customer-oriented and friendly. Act in a professional manner with the client. Must wear the approved uniform or company colors at all times while on the job. Show consistent strong organization in all aspects of your job. Take precaution with client's fragile items. Have minimal breakage incidences. Travel No travel is expected for this position. Changing location to get to another building might be required during working hours. Traveling may include walking, taking public transportation, taking a cab, Uber, Lyft (cost of travel from one building to another during working hours is paid by The Company). Education/Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Minimum of two years of housekeeping experience (hotel and/or home), required. Language Ability Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates and Licenses This position requires no certifications or licenses. The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands and may change at any time with or without notice.