7 jobs found in kansas

At MSTS, we believe in continuous improvement through disruptive innovation. By harnessing 40 years of experience, technology investments and a desire to help businesses reach their full potential, we have expanded our portfolio of credit and payments technology solutions and blended them with a unique local touch that drives deeply into geo-specific business processes and payments. Create value for our business partners by delivering innovative solutions and logistics through a global team of local professionals. This position requires an individual with a customer centric mentality. Team members are responsible for interacting with customers to provide and process information in response to inquiries, concerns, and miscellaneous requests. Principal Duties and Responsibilities for Customer Support Representative I Establish a working relationship with our customers by communicating via mail, telephone, or personally with customer or company employee by performing the following duties. Serve as a primary contact to clients, merchants and customers providing timely, accurate and comprehensive responses and resolution to common questions and issues regarding supported programs, systems, processes and procedures. Illustrate initiative; proactively contact customers and merchants to address issues (eg:  rejections, disputes, authorizations, technical needs, potential account issues, etc.). Dedicated to actively engage in building rapport with internal and external parties to provide an excellent customer experience resulting in increased program usage. May be asked to perform administrative tasks. Route escalated requests and unresolved issues to the appropriate team members (e.g.: tier 2 or 3 or Leadership). De-escalate challenging customers, clients or merchants and provide exceptional customer support. Record customer interaction details, comments, and complaints within the CRM system. Required to meet or exceed department metrics, program Service Level Agreements and department Service Level Standards. Actively participate in learning sessions. Provide insight and feedback for client quarterly business reviews and collaborate with team and leadership to create action plans from feedback received from client to improve program satisfaction. Provide feedback and collaborate with other team members to improve training and documentation for processes and procedures. Demonstrate professionalism:  Maintain accountability, promote respect, stay work-focused, be punctual, demonstrate positive attitude. Contribute to a culture of excellence by adhering to expectations for metrics and SLAs, participating in ongoing learning sessions and collaborating regularly with the team. Participate in skip level meetings with Leadership to provide team, personal and program feedback; system program and role recommendations for improvements; requests for resources/tools for role, program, and system; effectively communicate needs from Leadership. Accept the need for change and adapt positively to internal and external changes. Provide feedback and assistance for processes and procedures for new program implementations. Daily Tasks All expectations consistently demonstrated in an accurate, comprehensive and timely manner. Answer external and internal inquires via phone, email, etc (including, but not limited to:  basic data entry, reimbursement reconciliation, dispute resolution, transaction processing issues, process and procedure questions. Prepare billings to be sent. Complete account and user updates. Send confirmation/approval Complete account onboarding steps. Create and distribute applicable new launch announcements and welcome packets/letters/cards. Request assistance by internal departments to address applicable program issues impacting clients, merchants and customers. Required Experience, Skills and Abilities: High School diploma or GED Meet the criteria as outlined above and/or have related customer support experience or the equivalent combination of education and experience. Minimum two years of customer support experience with heavy inbound call volume. Work schedule flexibility. Ability to skillfully manage challenging customer situations. Excellent listening skills. Coachable with ability to improve performance based on feedback. Proficient with Outlook, Word and Excel. Strong ability to work in a team and independent environment. Ability to consistently meet expectations in an ever-changing environment. Effective problem identification skills solution oriented. Professional written and verbal communication skills. Highly motivated and enthusiastic. Multiple languages a plus.  

Key Responsibilities Handle routine customer questions relating to product usage, as well as technical support issues relating to the VinSolutions’ family of products Develop and maintain strong technical expertise in VinSolutions’ products and those devices and platforms upon which the products function Accurately log all customer information in the CRM customer ticketing system Adhere to corporate objectives for ticket processing and associated support service level agreements for response time and ticket closure Facilitate communication from Support Team to other departments as needed to complete cases   The Department is open Monday - Saturday, 7AM - 8PM Shifts are as follows: (7a-4p; 8a-5p; 9a-6p; 10a-7p; 11a-8p) Saturdays are scheduled on a rotation with a different day off during that week.   Qualifications   Strong customer service skills required. Must be flexible to work any shift during business hours, Hours are extended and varied must have an ability to accommodate a flexible schedule and work overtime as needed Follow up/follow through skills required Ability to handle and respond to multiple open issues Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely   Minimum experience or requirements: Education & Specialized Knowledge   High School Diploma or equivalent required. Associates Degree or Technical Certification preferred Customer oriented background Knowledge of various computer applications including experience with business support applications such as MS Office (Word, Power Point, and Excel) required Excellent oral and written communication skills Experience working in a team environment and assisting others as applicable Requires attention to detail and the ability to adapt to change Ability to type 40+ WPM Hours are extended and varied must have an ability to accommodate a flexible schedule and work overtime as needed  

JOIN ONE OF THE NATIONS LARGEST HOME EXTERIOR COMPANIES, 66 YEARS STRONG !! GREAT EXERCISE AND SATISFYING PAY !! Position: Champion Marketer Location: Kansas City Metro area, Lawrence and Topeka Category: Field Marketing Type: Part-Time, TUE-FRI 4p-8p & SAT 10a-4p OVERVIEW Engage with home owners at their door, leave call back flyer if no answer. Utilize data entry using mobile technology to schedule in-home consultation appointments with Champion Factory Representatives. EMPLOYEE BENEFITS Gain valuable marketing, communication, and sales experience Rewarding Bonuses QUALIFICATIONS High School Diploma or GED equivalent required Self-motivated and Punctual to team start times Clear written and verbal communication Reliable transportation Must be able to work evenings and/or Saturday's Ability to walk for up to 4-6 hours Willing to travel 10% Some communities require background checks APPLY NOW, ONLY A FEW POSITIONS AVAILABLE- GET PAID TO EXERCISE Pay is $10 - $12 /hour +biweekly bonuses

Performs scheduled/unscheduled maintenance and installation tasks on the physical plant, equipment and machinery, according to standards. Position requires demonstration of competency for all on-the-job activities that may have a direct or indirect effect on product safety, legality and/or quality. POSITION RESPONSIBILTIES Responsibilities include, but are not limited to: - Performs assigned preventive maintenance tasks. - Performs scheduled maintenance on plant equipment and machinery. - Responds to and corrects equipment stoppage/mechanical breakdown. - Troubleshoots (when necessary). Repairs/replaces worn/defective parts, motors, control devices, etc. - Operates machine shop equipment and makes required parts when necessary. - Maintains cleanliness of work area. - Practice and comply with all Company policies and procedures (EEO, Harassment, Safety, Sarbanes Oxley, etc.) - Performance of other duties which are deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures. - Performs other duties as directed by supervision.  Minimum experience or requirements:  DESIRED EXPERIENCE One or more years experience as Production Operator or Technician and/or formal training or experience. Experience in Heating, Ventilation, and Air Conditioning; Welding, Electronics, Electrical repairs, Industrial Equipment installations, alignment, start-up repairs, etc. DESIRED EDUCATION Associate Degree in Electronics/Electrical Technology and/or equivalent formal training and work experience. We offer a competitive salary and an excellent total rewards program. Please reply by 06/05/2019. Resumes are active for 30 days. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview.  

Performs production tasks as directed by supervision. It is the responsibility of production helpers to contribute to maintaining a safe work environment for themselves and their fellow co-workers. Helpers must be flexible and adaptable as they may be required to rotate job assignments throughout all production areas as needed. Position ensures compliance with all company policies and procedures (EEO, Sexual Harassment, Safety, Sarbanes Oxley, etc.). Position requires demonstration of competency for all on-the-job activities that may have a direct or indirect affect on product safety, legality and/or quality. POSITION RESPONSIBILITIES Responsibilities include, but are not limited to: - Performs routine tasks using standardized procedures and GMPs with an eye toward detail and quality. - Maintains cleanliness of work area(s). - Position requires ability to act as a member of a highly functioning team. - Performs other duties as directed by supervision. - Ensures compliance with all company policies and procedures (EEO, Sexual Harassment, Safety, Sarbanes Oxley, etc.) - Performs other duties which are deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures DESIRED EXPERIENCE Entry level position requiring minimal training to fulfill tasks. DESIRED EDUCATION No education required; however must have demonstrated ability to read, comprehend and record necessary information applicable to job.

What are you working forward to? Join our Call Center team in Merriam, near Kansas City, KS. At Synchrony, we know you have your own unique ambitions and we’ll help you achieve them– through generous benefits, continuous learning and clear career progression. From day one, you’ll enjoy high starting wages (Current starting payrate is $12.50/hour. As of July 1st hourly wages will increase to $15.00/hour) and you’re eligible for a benefits package that includes medical coverage for you whole family, dental & vision insurance, and a 401(k) with company match. What you’ll do as a Customer Service Representative? You’ll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You’ll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you’ll build relationships with clients, customers and colleagues. What you’ll need to succeed You’ll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You’ll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook. What you’ll need to be considered for this role *YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click  here . 6+ months customer service experience of any kind and/or military equivalent experience. Confidence using a computer Be 18-years-old or older Have a high school diploma or equivalent Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement). Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time. Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. To work forward to something exciting, apply online at  www.syfcareers.com   Minimum experience or requirements: 6+ months customer service experience of any kind and/or military equivalent experience. Confidence using a computer Be 18-years-old or older Have a high school diploma or equivalent

WHAT IT IS Since 1985, SelectQuote has been comparison shopping insurance companies for our customers to help them find a plan that meets their budget & needs. The AEP Sales Agent role is designed to assist our Senior division during our busy season (the Annual Enrollment Period for Medicare). Don’t know anything about insurance? We’ll teach you! Don’t think sales is for you? Some of our top agents had little to no sales experience! This is a great opportunity to make money, truly help people, & open up doors for future career opportunities! WHAT WE OFFER Unbiased comparison shopping — We represent over 25 of the top A-rated carriers & allow agents to match customers with the products that meet their needs Top-notch training program — Our program will teach you all about SelectQuote, insurance, sales, & more to prepare you for success High earning potential — Our top agents make over $160,000 with average agents making $75,000 Growth & flexibility — In the past four years, our company has doubled in size, opening new locations & creating more job opportunities, including remote positions & roles with flexible schedules Upward mobility — Opportunities in training, sales management, & sales coaching are available regardless of tenure Fun atmosphere — Enjoy happy hours, trips to sports games, lots of food, & other fun activities. You can also win TVs, cell phones, extra money, & even trips! Full benefits — Health, dental, vision, life, 401k + company match, PTO, etc. WHAT YOU NEED TO BE SUCCESSFUL Efficient with your time — Protecting yours & your customer’s time is key; know when to continue & when to move on from a call Have good time management & multitasking skills —The more you can complete in a short amount of time, the more opportunities you’ll have for sales Be coachable & adaptable — Even if you have previous sales/insurance experience, we will teach you a ton of new things, & you need to be open to feedback Be resilient & positive — Move on to the next call with a fresh mindset; don’t let a call from yesterday affect your calls today Have a strong drive & determination — Persistency is important in this role Have confident product knowledge —Take advantage of our training program & soak in all the information Be technologically-savvy — Be able to manipulate multiple computer screens and programs at a time